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Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (funda kabanzi)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 3 amahora adlule

Last reply by Paul 1 ihora elidlule

Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (funda kabanzi)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 4 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 1 ihora elidlule

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (funda kabanzi)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 8 amahora adlule

Last reply by jscher2000 - Support Volunteer 5 amahora adlule

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (funda kabanzi)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 2 ezinsukwini ezidlule

Last reply by cor-el 18 amahora adlule

problem in cursor of "Firefox Edition Developer"

Hello, Do not be tired while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves. please solved this problem, Thank You! … (funda kabanzi)

Hello, Do not be tired

while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves.

please solved this problem,


Thank You!

Asked by omarfatahidev 4 ezinsukwini ezidlule

Last reply by cor-el 18 amahora adlule

how to remove a file that "contains a virus or malware" from notifications 2

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Cl… (funda kabanzi)

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Clear downloads" and Organize/Delete that entry - Nothing helps. Its deleting, but when I run Firefox its appears again and again. This bug is terrible annoying, please fix it.

Asked by alexbel787 5 ezinsukwini ezidlule

Last reply by cor-el 19 amahora adlule

Multiple Mozilla problems

When using Mozilla/Firefox (but not when using Chrome) many links do not work (e.g tracking packages from UPS or FedEx). Also even though under setting I check"save login… (funda kabanzi)

When using Mozilla/Firefox (but not when using Chrome) many links do not work (e.g tracking packages from UPS or FedEx). Also even though under setting I check"save logins and passwords for websites) they are not being saved. I need to login manually to access most websites

Please advise how to correct these issues. Due to security issues I greatly prefer to avoid Chrome/Google !

Asked by bncthay 3 emasontweni adlule

Last reply by cor-el 20 amahora adlule

Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (funda kabanzi)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 2 ezinsukwini ezidlule

Last reply by cor-el 20 amahora adlule

No stable landing for one website but no problem using Edge

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last … (funda kabanzi)

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last time I had a problem. The past few days, when I use Lastpass or just open optumrx on my own, I am asked to verify a code texted to me cell phone. It recognizes me by name and then proceeds to cycle endlessly through several pages without landing and stopping on that page. I contacted optumrx and they suggested using Edge, which did behave normally.

Asked by David 1 usuku oludlule

Last reply by jscher2000 - Support Volunteer 23 amahora adlule

FireFox won't start

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get ba… (funda kabanzi)

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get back to Firefox for his bookmarks that are there. His problem is that Firefox doesn't start. When he tries to start it, a gray window appears briefly with a rotating blue circle and then disappears in less than a minute. While it's up, Firefox shows up in Task Manager with "not responding" or "suspended" or nothing. I note that the last Firefox update was 6/14/2022 according to the date modified on the file in Crash Reports, InstallTime2022060832. This is about the time he began having problems.

During the brief time it's up, there is no menu button (3 short lines), so Refreshing or Troubleshooting are not options. I believe my only option is to Uninstall (without removing user data) and then reinstall Firefox, ie a "Clean Install". I see an option to Refresh during the Uninstall dialog. Might that work? Barbara

Asked by webutl 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Firefox download pdf before opening in browser

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in… (funda kabanzi)

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in Firefox it always downloads the file in the download folder of the PC and then opens it, This is really annoying because then I have to delete them manually. What can I do? Thank you

Asked by lucaperin17 2 ezinsukwini ezidlule

Last reply by CraigS26 1 usuku oludlule

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (funda kabanzi)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Asked by Martino 2 ezinsukwini ezidlule

Last reply by jonzn4SUSE 1 usuku oludlule

impossible de supprimer des pages

Bonjour, Lorsque j'ouvre Firefox, deux pages s'ouvrent: - le gestionnaire de modules; - Beautiful GX Fantasy. Si je supprime ces pages, elles reviennent à l'ouverture sui… (funda kabanzi)

Bonjour,

Lorsque j'ouvre Firefox, deux pages s'ouvrent: - le gestionnaire de modules; - Beautiful GX Fantasy. Si je supprime ces pages, elles reviennent à l'ouverture suivante. Merci de m'aider. Cordialement.

Olivier

Asked by Olivier 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Yahoo email garbled

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android p… (funda kabanzi)

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android phone. It is a recent problem and does not affect all my emails.

Asked by ddelano202 5 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (funda kabanzi)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 2 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

Black screen flashes when running multiple profiles.

Hi! I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another prof… (funda kabanzi)

Hi!

I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another profile for another instance then my monitors start to flash black. When I close the other instance then it goes away again.

I tried to update my Intel UHD 630 graphics driver from device manager but it already says I have latest driver.

When I ignore that flashing for too long time I will eventually get BSOD. The driver that causes BSOD seems to be igdkmd64.sys.

What is interesting is that it only happens when I run multiple profiles of FF and once with -P option. With single profile at time I can play multiple videos at once and have multiple large images and other stuff open on tabs that put load on system and nothing happens. Even opening multiple windows within same profile with Ctrl + N doesn't cause any problems. But as soon as I load 2 profiles at the same time I get this problem. Any ideas?

Asked by wybqogzigoxruxdhnp 3 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says I… (funda kabanzi)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule

Firefox won't play videos on MacOS 12.4 with unsupported Macbook Pro (2012)

Hi, I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple. Since the update a few days ago, Firefox wo… (funda kabanzi)

Hi,

I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple.

Since the update a few days ago, Firefox won't play all videos (for example vimeo.com, youtube.com (not always)). Some videos will be played.

I tried it with deleted cache and website data, with no luck. I tried it with disabled hardware acceleration also with no luck. It also won't work with a new und empty profile (without any extensions).

The sides are loading the video but the playback won't start. Sometimes I get a spinning loading wheel. I suspect the advertising before the videos. Or it is a problem with graphic-libraries from macos, that do not work propper with my MacBook Pro.

With other browser (Chrome, Safari etc.) all videos will be played.

I now, it was my decision to switch to an unsupported OS on my old computer, but everything works (except for Firefox) and I get two more years security updates. I don't want to switch to another browser. :-(

Best regards Kay

Asked by Kay 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule