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Website accessible with Safari from iPhone but not with FireFox or Edge from Windows laptop.

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com… (funda kabanzi)

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com. I have tried the advice in a previous thread on this theme with no success

Asked by TonyHarkerOxford 5 izinyanga ezidlule

Answered by TonyHarkerOxford 5 izinyanga ezidlule

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Firefox 98.0.1 "always open similar files" not shown

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also runnin… (funda kabanzi)

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

Asked by graham72 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Unable to launch Firefox after update install to version 98.0.2

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor. I had a normal "there is a newer version… (funda kabanzi)

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor.

I had a normal "there is a newer version of Firefox available" update alert, so relaunched Firefox to update. So on Monday 4th April NZ time i got the update. As usual I got the message [in a dialogue box]: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

So far, normal. I closed Firefox, then relaunched. Same message. Did a logoff on my computer - same thing Did a full shutdown, login - same message. I got a bit radical - I dumped Firefox, deleted Trash. New installation (version 99.0.1) Same message;Close "Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Currently using (newly installed) Edge for Mac, until this problem can be sorted; I hope it is brief, I have used Firefox for most of the years I have had a computer.

Asked by gordon.bowers 5 izinyanga ezidlule

Answered by gordon.bowers 5 izinyanga ezidlule

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Download Progress dropdown list keeps coming up

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done … (funda kabanzi)

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done pops out. It didn't do this prior to the update. It used only to appear when I selected it. Now it comes out every blasted time. It's very annoying and distracting. To be clear, I still want to see the download arrow/indicator/whatever so I can see the download is happening, but I don't want to see the list each time. How do I make it STOP? Image attached. Thank you.

Asked by rorfordak 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to down… (funda kabanzi)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 6 izinyanga ezidlule

Answered by alexasergiu03 5 izinyanga ezidlule

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Firefox using 50% of CPU

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settin… (funda kabanzi)

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Asked by CJ1998 6 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

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Accessing site page problems

Hi, I am having a problem accessing pages (or popups, I'm not sure) on certain pages. When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a proble… (funda kabanzi)

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

Asked by SamW 6 izinyanga ezidlule

Answered by Terry 5 izinyanga ezidlule

  • Kusonjululiwe

bookmarks

I had an issue, and had to start over with Firefox. But now, I want to find my bookmarks without going through 3 or four steps. I don't know how to get back to the way i… (funda kabanzi)

I had an issue, and had to start over with Firefox. But now, I want to find my bookmarks without going through 3 or four steps. I don't know how to get back to the way it was before. I have searched your website, but I am not real computer savey.

Asked by jnet620 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Inappropriate sharing of tabs between personal and work computers

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are si… (funda kabanzi)

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are signed into different Firefox accounts, Sync is turned off on both, and there are no connected devices. Yet despite that, when I go to one computer, it pops up a Firefox icon (see attached) in the taskbar that lets me open the tab open on the other computer. This is incredibly frustrating and Firefox should not automatically share this information, and should not make it so difficult to disable.

Asked by ericrlazear 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (funda kabanzi)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 5 izinyanga ezidlule

Answered by Zian 5 izinyanga ezidlule

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Firefox crash without crash file?

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, bo… (funda kabanzi)

Youtube music on background and java-game playing(mahjong). After few hours, firefox crash after 'fetchmail' command on bash-terminal. This has happened now two times, both times opening another program induced crash. No messages in logs, it would seem like POP3 port access/ssl/something makes firefox just exit.

LSB Version: core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch Distributor ID: Ubuntu Description: Ubuntu 20.04.4 LTS Release: 20.04 Codename: focal

Asked by ossikoo 6 izinyanga ezidlule

Answered by jonzn4SUSE 5 izinyanga ezidlule

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notifications on my destop

Hi Support help! In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications a… (funda kabanzi)

Hi Support help!

In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications are showing in the right side of my Mac.

Now today they are even more aggressive and stacking up.

I've managed my Apple security settings and activated the natural firewall that comes with my Mac.

My Mac is up to date with latest operational systems.

My Firefox browser form Mozilla is up to date.

I've never experienced this problem previous and I've been using Mac since 2005. I upgrade every few years. and my latest Mac computer is about a year 1/2 old.

I have no other issues with my computer or my browser, Firefox.

I've been troubleshooting this through Mozilla support and have no add-ons or newly installed plugins.

I have no plug ins installed.

I've looked at my Firefox security settings and I did not have the pop-up blocker on but I'm not experiencing any issues with pop ups per se and I use Adobe creative cloud and have many other sites I use that have pop up window to enter data and perform functions so I'm not going to set it to cause me problems getting my work done since that is not even the issue here.


This concern is a notification that keeps showing up and I started by clearing my cache space On Mozilla Firefox privacy settings.

Now I'm asking to see if there is something else I can do to stop this notifications form happening. Its likely a simple answer I simply over looked?

When I go into my notifications on Apple Mac notifications are allowed and in many cases I need them but in this case as this recent events of odd spammy notifications on Firefox I don't need them unless they are real and I need to do something.

I did not click on any of them or try to open them.

These notifications describe needing to stop viruses, my computer is at risk, urgent with red caution symbols and other urgent notifications. My Mozilla Firefox account does not show anything like that and all my security updates are done for Firefox.

Help, please? Is it something obvious or am I needing to take certain actions?

I've cleared the Firefox cache in accessing info on the settings. And when I send this I will close and restart my computer.

Maybe nothing but a few days ago doing research I clicked a article that seemed fine in my search results but it took me to a completely different page and it asked to allow or not allow notifications. I clicked away form the page by closing out the tab.

They could be related but I haven't figure out how to stop it. Thanks in advance.

Arigato, Namaste.

Asked by chinarosy 6 izinyanga ezidlule

Answered by Bithiah 5 izinyanga ezidlule

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Disable download window

Hello, Since last Firefox update, the download window popup is displayed everytime I download something (red box in the screenshot). I tried looking in the settings but t… (funda kabanzi)

Hello,

Since last Firefox update, the download window popup is displayed everytime I download something (red box in the screenshot).

I tried looking in the settings but there is only two lines for where to download or to ask me at each download.

In the personnalization menu there is only the option to display or not the download icon (blue box in the screenshot), and I want the icon to always be seen like I used to.

Tried to look into about:config but I don't know which setting to set on true/false.

I would appreciate some help to not have the red box popup appear when I download. Thank you.

Asked by pj34wow 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Web page doesn't load normally

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navi… (funda kabanzi)

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Asked by Terri 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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Require password for firefox settings

I'm trying to make it so I can require a password to open firefox settings menu. I'm not talking about primary/master password settings for sites, I mean clicking setting… (funda kabanzi)

I'm trying to make it so I can require a password to open firefox settings menu. I'm not talking about primary/master password settings for sites, I mean clicking settings from the upper right three bar requires a password.

I'm setting up a laptop for my daughter, and I don't want her to be able to fiddle with them, and all google will show is the master PW thing that has nothing to do with what I'm trying to do

Thanks in advance

Asked by Evil_J 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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blinking typing cursor works everywhere

I am clicking on any object or text in the browser and the typing cursor appears, when it is actually supposed to show only in textboxes and this is getting annoying over… (funda kabanzi)

I am clicking on any object or text in the browser and the typing cursor appears, when it is actually supposed to show only in textboxes and this is getting annoying over time(check photos). So how can I fix this bug?

Asked by katanamad4 6 izinyanga ezidlule

Answered by Terry 6 izinyanga ezidlule

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How to get off the Firefox Beta channel

I always update Firefox from the ABOUT window. Currently I have 98.0.2 which is the current standard release. Why then am I asked to update to 99.0 which is a BETA VERSIO… (funda kabanzi)

I always update Firefox from the ABOUT window. Currently I have 98.0.2 which is the current standard release.

Why then am I asked to update to 99.0 which is a BETA VERSION?

I don't need or want any BETA versions.

While I can dismiss the update reminders, on the next reboot it WILL install itself automatically.

How can I stop this and get myself OFF the Beta channel once and for all?

Asked by quantum888 6 izinyanga ezidlule

Answered by FredMcD 6 izinyanga ezidlule

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Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (funda kabanzi)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Asked by TaylorNorth2 6 izinyanga ezidlule

Answered by James 6 izinyanga ezidlule

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Sites not loading with Google Fonts APIs, CDNs, etc.

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62) Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, et… (funda kabanzi)

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62)

Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, etc.) Maps.google.com does not even load on Firefox.

Usually indicates 'waiting for fonts.google.' in the lower left hand corner, but site never loads. This is happening more frequently, on more and more websites.

Google Chrome has 0 issues loading the same websites. Firefox specific issue independent of ISP. Tried restarting, updating, etc. No luck.

Asked by stevenrkn 6 izinyanga ezidlule

Answered by stevenrkn 6 izinyanga ezidlule