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The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (funda kabanzi)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 2 emasontweni adlule

Last reply by David 3 ezinsukwini ezidlule

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (funda kabanzi)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 5 ezinsukwini ezidlule

Last reply by igor19 4 ezinsukwini ezidlule

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my… (funda kabanzi)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 6 ezinsukwini ezidlule

Last reply by Bud 4 ezinsukwini ezidlule

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (funda kabanzi)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 1 isonto elidlule

Last reply by home user 6 ezinsukwini ezidlule

Refresh form when pressing backspace or refresh

Hello, When there is a form to fill out in Firefox, whenever I fill it out and press "refresh", the things that I wrote still stay there. However, I don't want it to do t… (funda kabanzi)

Hello,

When there is a form to fill out in Firefox, whenever I fill it out and press "refresh", the things that I wrote still stay there. However, I don't want it to do that, I want it to refresh the forms as if I am visiting the page from new. How can I make it so that Firefox does this? It is weird because it used to do this but now no longer does.

Asked by lsmurf 2 ezinsukwini ezidlule

Last reply by lsmurf 1 usuku oludlule

Suddenly lost my Lockwise Passwords

Hello Everyone, I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and… (funda kabanzi)

Hello Everyone,

I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and all these passwords were synced across all my devices. I changed my mobile to IPhone and I didn't install Lockwise but I was still able to get to my logins via my laptop. And I was very cautious that I kept syncing every now and then.

The problem is that I formatted my laptop recently to windows 11, when I installed Firefox on my laptop again I was expecting to be able to retrieve all my passwords (around 200 entries) since everything was synced, but to my surprise everything was lost except for 16 entries.

Is there any way to backup my old list of passwords?

Please note that I still have my old phone (Huawei) with the old passwords list and the auto sync turned off. Is there any way to backup these passwords from Huawei to Iphone and to my Laptop?

Asked by Dream Catcher 6 ezinsukwini ezidlule

Sudden problems with Microsoft Live Mail

I recently started having a problem composing an email message when using Windows Live Mail and wondered if anyone has experienced the same issue. Another person on the M… (funda kabanzi)

I recently started having a problem composing an email message when using Windows Live Mail and wondered if anyone has experienced the same issue. Another person on the Microsoft Help Forum reported the same issue, also using Firefox. The issue is that while composing an email, the window suddenly jumps back to the Inbox. It is very intermittent so a little difficult to test out with other browsers I hate using. Another issue which does seem to be only happening with Firefox is inability to open attachments on the first try.

Asked by robs10 3 ezinsukwini ezidlule

Last reply by robs10 12 amahora adlule

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (funda kabanzi)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Asked by jochenstehle 1 isonto elidlule

Last reply by jochenstehle 5 ezinsukwini ezidlule

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (funda kabanzi)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 4 ezinsukwini ezidlule

Last reply by cyxiu123 2 ezinsukwini ezidlule

Youtube Videos Infinitely Loading (Attempting to Load but Never Do)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done. 1) Disabled Hardware Acceleration … (funda kabanzi)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done.

1) Disabled Hardware Acceleration 2) Deleted all cookies & cache 3) Ran Firefox in Troubleshoot Mode 4) Uninstalled Firefox & Reinstalled 5) Not a part of my debug but I recently did a fresh install of windows on my computer and installed Firefox with the same issue. I do get videos to work on both Edge and Chrome

I am at a loss at this point and any helping hints would be useful. I have an inkling that it might be put to my playback device but it wouldn't explain why it plays just fine on other browsers.

Any ideas?

Asked by Aidoneus 2 ezinsukwini ezidlule

Last reply by Aidoneus 13 amahora adlule

Keyboard shortcut Alt+1 doesn't switch to first tab, but it works normally with other numbers

I got extremely used to switching between tabs with Ctrl+(number) when I was on Windows, and now this feature is kind of broken for me on Linux. I have checked and can co… (funda kabanzi)

I got extremely used to switching between tabs with Ctrl+(number) when I was on Windows, and now this feature is kind of broken for me on Linux. I have checked and can confirm that I don't have a shortcut already set to this key binding, so there is no conflicting going on.

The weird thing is that I am able to use all the other numbers (2-9) with no problem, and they work as intended. If anyone knows how to fix this problem, I'll be happy to hear the solution.

Asked by norasora 1 inyanga edlule

Last reply by norasora 5 ezinsukwini ezidlule

Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (funda kabanzi)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 6 ezinsukwini ezidlule

Last reply by NatSov01 5 ezinsukwini ezidlule

How to make "mailto" default to Microsoft Outlook (https://outlook.live.com/owa/) through Firefox browser in Windows 11.

I have a new PC with Windows 11. Setting default programs in 11 is very complicated. My email client is Microsoft Outlook (https://outlook.live.com/owa/), which is acce… (funda kabanzi)

I have a new PC with Windows 11. Setting default programs in 11 is very complicated. My email client is Microsoft Outlook (https://outlook.live.com/owa/), which is accessed through the Firefox browser. When I get an email with an email link it defaults to "mailto", which defaults to the Windows Mail app, which I do not use. How can I make "mailto" default to Microsoft Outlook (https://outlook.live.com/owa/) running through Firefox?

Thanks, Jerry

Asked by gomurchu 6 ezinsukwini ezidlule

Last reply by gomurchu 5 ezinsukwini ezidlule

Slow Download Speeds Ubuntu 20.04

As the subject says, my download speeds are painfully slow (~200KB/s) and they have been for a while. My download speed is ~85Mbps and I use Ubuntu 20.04. Installing a do… (funda kabanzi)

As the subject says, my download speeds are painfully slow (~200KB/s) and they have been for a while. My download speed is ~85Mbps and I use Ubuntu 20.04.

Installing a download manager extension only improved the speed to ~300KB/s (I tried Multithreaded Download Manager. I also tried increasing the number of threads in preferences to no effect).

The problem has persisted over time and across multiple restarts. This problem does not persist in other applications (Steam, for example).Neither disabling my VPN or running sudo UFW disable affected the speed (didn't restart because UFW disable doesn't require a restart [I think] and due to the above paragraph).

All solutions I have found have been related only to Windows users, hence why I am asking this even though there is a plethora of threads on this same issue. Any responses and help is appreciated!

Asked by Nyxified 1 isonto elidlule

Last reply by Nyxified 5 ezinsukwini ezidlule

Cannot Join Google Meet

I cannot join any g meet using Firefox browser but i can join using Google Chrome.Whenever I try to to join a meet link it shows "Could not start a video call because of … (funda kabanzi)

I cannot join any g meet using Firefox browser but i can join using Google Chrome.Whenever I try to to join a meet link it shows "Could not start a video call because of an error."I have tried Troubleshoot Mode and I have even tried to reinstall Firefox but the same thing.I would be great if someone can find me a solution thank u.

Asked by The-Rider 4 ezinsukwini ezidlule

Last reply by The-Rider 4 ezinsukwini ezidlule

Change .pdf files icon back to Adobe Reader

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for… (funda kabanzi)

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for older versions of windows and followed procedure: go to Adobe, Edit, Preferences, General, 'Select Default PDF Handler', as dialog Does not have Adobe Reader XI, step two was Change to Adobe Reader DC, clicked continue, but NO Windows Configuration Screen appears. Using Version 94.0.2 (64bit) with Windows 10. Also, help answer said not necessarily a Firefox problem, also within Adobe Reader. Not comfortable with changes to be made in the registry. James

Asked by JJEULER 6 ezinsukwini ezidlule

Last reply by JJEULER 4 ezinsukwini ezidlule

Restore tabs

I lost all my tabs recently & wanted to restore them. The advice via Help topic was to click the 3 horizontal lines, click history & then click "restore previous… (funda kabanzi)

I lost all my tabs recently & wanted to restore them. The advice via Help topic was to click the 3 horizontal lines, click history & then click "restore previous session" However I do not have that selection. I have the other shown but not restore previous session. I do have the latest version of FF & am on chrome. I was able to restore my tabs one at a time, but in the future I would like the ability to easily restore the whole session. Thanks for any suggestions.

Asked by alyoder23947 2 ezinsukwini ezidlule

false crash report

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas? … (funda kabanzi)

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas?

Asked by cech3 1 usuku oludlule

Last reply by cech3 7 amahora adlule

Firefox wont load unless i clear history

Firefox doesnt load websites all of a sudden on my windows10 machine. I type a new website address and it just stays on the same site i was in. I try a new tab but no use… (funda kabanzi)

Firefox doesnt load websites all of a sudden on my windows10 machine. I type a new website address and it just stays on the same site i was in. I try a new tab but no use.

Thru trial and error, i learnt that i click Menu->history->Clear history and then it works.

I have reset firefox and still it does not work. 94.0.01(64-bit version) is what i am running.

Driving me nuts..

Asked by srengarajan 3 emasontweni adlule

Last reply by srengarajan 5 ezinsukwini ezidlule