Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (funda kabanzi)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

  • Kusonjululiwe

Refreshing Firefox - loosing bookmark sidebar!

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 90… (funda kabanzi)

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 900 Mbps for Edge and Chrome and 5-600 Mbps for Firefox, sometimes it is much slower and sometimes download stops for 5-20 seconds. I therefore tried "Refresh Firefox" - and my dear Bookmark sidebar disappeared!! Firefox info told me bookmarks would be saved. Well, it is saved, but it is real troublesome to use it compared to my old sidebar. I WANT MY OLD SIDEBAR BACK - ANY HELP? Kind regards Toralf

Asked by toralf.wicklund 1 inyanga edlule

Answered by Chris Ilias 1 inyanga edlule

  • Kusonjululiwe

Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (funda kabanzi)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

Asked by nucnik 1 inyanga edlule

Answered by tss612tss 1 inyanga edlule

  • Kusonjululiwe

Firefox window does not open properly.

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appea… (funda kabanzi)

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon.

Clicking on a URL sent me in an email also does the same.

Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain.

I have only one monitor, so it's not a dual-monitor issue.

Asked by ptoye 1 inyanga edlule

Answered by FredMcD 1 inyanga edlule

Firefox crashing frequently even after trying most troubleshooting steps

I’ve been having frequent crashes lately. I’ve already tried pretty much every troubleshooting step that Firefox recommends, and I tried them all multiple times. I also t… (funda kabanzi)

I’ve been having frequent crashes lately. I’ve already tried pretty much every troubleshooting step that Firefox recommends, and I tried them all multiple times. I also tried a few troubleshooting steps related to OS and hardware. I definitely could try a few more OS/hardware specific troubleshooting steps but I’m hesitant to waste time doing that considering I don’t really have any confidence that the problem is due to OS/hardware issues.

I feel like the only hope for a solution is to discover some relevant information within my Firefox crash reports. I’m not sure how difficult it would be and what the likelihood is of finding a solution via analyzing the crash reports, but I’d greatly appreciate it if anybody could take a quick look.

Please note that the crashes almost always happen when clicking on a link or button, not just on its own. Also, the issue could be related to a separate bug that’s been here ever since I started using Firefox about a year ago. The other issue I’m referring to here is when Firefox attempts to open a pop-up (such as the one that appears when clicking the “hamburger” icon in the toolbar), the pop-up itself “crashes” several times before being able to open it.

Here is the full list of the troubleshooting steps I already tried:

  • Firefox refresh
  • Firefox troubleshoot mode
  • cleared cache and cookies
  • restarted my computer
  • Firefox reinstall
  • Created a new user profile
  • Was already on the latest version of Firefox (this is actually when the issue started to happen, when I upgraded to the latest version, I never had any crashes before this update)
  • I know this doesn't really prove anything but I tested Google Chrome once the Firefox crashing issue developed and Chrome has not crashed once since the Firefox crashing issue developed (even after extended use)
  • Upgraded Mac OS (upgraded to latest version of Catalina, not Big Sur, because my Mac is not eligible for Big Sur)
  • Apple diagnostics hardware test (no issues found)
  • Malwarebytes scan (no issues found)
  • Mac OS safe mode (crashes were not happening for the time I was in safe mode, but I was not able to stay in in safe mode long enough in order to determine if the issue was truly gone)

Crash ID: bp-3bdd1c25-2453-4549-aa3b-df7070210906

Thank you for any help in advance.

Asked by stephenp1394 1 inyanga edlule

Last reply by stephenp1394 1 inyanga edlule

Google Crashes Firefox

I do not know if there is a solution; but on my Windows 7 this browser crashes the whole OS when I do anything with Google and its features. GMAIL on it gets the most us… (funda kabanzi)

I do not know if there is a solution; but on my Windows 7 this browser crashes the whole OS when I do anything with Google and its features. GMAIL on it gets the most use; and the signin and logging out are times that are worrisome. However, Google crashes all my browsers; so it was not enough to remove Chrome. When SeaMonkey crashes, it only crashes the program without shutting down the whole OS. Solutions, anybody? I am posting on my Mac Catalina, but have to keep Windows 7 running.

Asked by tightpurchaser 2 izinyanga ezidlule

Last reply by tightpurchaser 1 inyanga edlule

frequent crashes mostly when clicking on a link or button

Firefox is frequently crashing after having tried most of the general troubleshooting steps and crash specific troubleshooting steps as well (but not every single one). N… (funda kabanzi)

Firefox is frequently crashing after having tried most of the general troubleshooting steps and crash specific troubleshooting steps as well (but not every single one). Next one to try is updating Mac OS because I am one version behind. that being said, the update takes a long time and just wanted to see if anybody can quickly identify what may be the issue before upgrading Mac OS. It seems to mostly crash when clicking on a link or button.

Please note that from the very beginning when I started using Firefox close to a year ago, I had a specific bug that has never been solved (but it never caused crashes in the past). What happens is any type of pop-up menu does not open properly and the pop-up itself "crashes" when you try and open it (e.g. auto fill pop up when you focus an input, context menu pop up, drop-down menu for various Firefox actions in the toolbar, etc.), but it does eventually open with several attempts. Would greatly appreciate any help, thank you.

crash report ID: bp-f7262280-9bd9-4039-b407-d841c0210826

Asked by stephenp1394 1 inyanga edlule

Last reply by stephenp1394 1 inyanga edlule

  • Kusonjululiwe

alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0 and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f… (funda kabanzi)

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0

and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

Is this something I need to worry about? My internet has been running slow as of late.

Asked by FredMcD 1 inyanga edlule

Answered by FredMcD 1 inyanga edlule

EXCEPTION_ACCESS_VIOLATION_READ

Firefox keeps crashing and not submitting the report to Firefox... Signature js::GCMarker::processMarkStackTop More Reports Search UUID 02b36781-c350-4450-acf2-d7ca3021… (funda kabanzi)

Firefox keeps crashing and not submitting the report to Firefox... Signature js::GCMarker::processMarkStackTop More Reports Search UUID 02b36781-c350-4450-acf2-d7ca30210903 Date Processed 2021-09-03 04:18:05 UTC Uptime 6,603 seconds (1 hour, 50 minutes and 3 seconds) Install Age 695,447 seconds since version was first installed (1 week, 1 day and 1 hour) Install Time 2021-08-26 01:41:39 Product Firefox Release Channel release Version 91.0.2 Build ID 20210823123856 (2021-08-23) Buildhub data OS Windows 10 OS Version 10.0.19043 Build Architecture amd64 CPU Info family 6 model 60 stepping 3 CPU Count 8 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

4th Gen Core Processor Integrated Graphics Controller (0x0416)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x00001e021fd00000 Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,781,069,312 bytes (138.53 TB) Available Page File 10,279,178,240 bytes (10.28 GB) Available Physical Memory 10,456,707,072 bytes (10.46 GB) System Memory Use Percentage 38 EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1199, AdapterSubsysID2: 74811558, AdapterDriverVersion2: 25.21.14.2531DWrite? DWrite+ WR? WR+ OMTP? OMTP-

Processor Notes

processor_ip-172-31-17-220_us-west-2_compute_internal_7; ProcessorPipeline

Crashing Thread (0), Name: MainThread Frame Module Signature Source Trust 0 xul.dll js::GCMarker::processMarkStackTop(js::SliceBudget&) js/src/gc/Marking.cpp:1939 context 1 xul.dll js::GCMarker::markUntilBudgetExhausted(js::SliceBudget&, js::GCMarker::ShouldReportMarkTime) js/src/gc/Marking.cpp:1763 cfi 2 xul.dll js::gc::GCRuntime::incrementalSlice(js::SliceBudget&, mozilla::Maybe<JS::GCOptions> const&, JS::GCReason) js/src/gc/GC.cpp:7189 cfi 3 xul.dll js::gc::GCRuntime::gcCycle(bool, js::SliceBudget const&, mozilla::Maybe<JS::GCOptions> const&, JS::GCReason) js/src/gc/GC.cpp:7656 cfi 4 xul.dll js::gc::GCRuntime::collect(bool, js::SliceBudget const&, mozilla::Maybe<JS::GCOptions> const&, JS::GCReason) js/src/gc/GC.cpp:7864 cfi 5 xul.dll js::gc::GCRuntime::gcSlice(JS::GCReason, long long) js/src/gc/GC.cpp:7960 cfi 6 xul.dll static nsJSContext::GarbageCollectNow(JS::GCReason, nsJSContext::IsIncremental, nsJSContext::IsShrinking, long long) dom/base/nsJSEnvironment.cpp:1048 cfi 7 xul.dll std::_Func_impl_no_alloc<`lambda at /builds/worker/checkouts/gecko/dom/base/CCGCScheduler.cpp:265:7', bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) cfi 8 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:109 cfi 9 xul.dll mozilla::IdleTaskRunnerTask::Run() xpcom/threads/IdleTaskRunner.cpp:41 cfi 10 xul.dll mozilla::TaskController::DoExecuteNextTaskOnlyMainThreadInternal(mozilla::detail::BaseAutoLock<mozilla::Mutex&> const&) xpcom/threads/TaskController.cpp:805 cfi 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1152 cfi 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:85 cfi 13 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:324 cfi 14 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:306 cfi 15 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:137 cfi 16 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:603 cfi 17 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:910 cfi 18 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:324 cfi 19 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:306 cfi 20 xul.dll XRE_InitChildProcess(int, char**, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:742 cfi 21 firefox.exe wmain(int, wchar_t**) toolkit/xre/nsWindowsWMain.cpp:131 cfi 22 firefox.exe __scrt_common_main_seh() /builds/worker/workspace/obj-build/browser/app/f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:288 cfi 23 kernel32.dll BaseThreadInitThunk cfi 24 ntdll.dll RtlUserThreadStart cfi 25 kernelbase.dll TerminateProcessOnMemoryExhaustion scan

All drivers are up to date, Windows is up to date, Firefox is up to date (version 91 currently). Getting cranky that I cannot browse without crashing. TIA

Asked by ravendragonwing 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

  • Kusonjululiwe

Can't Clear Firefox History

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option… (funda kabanzi)

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option to delete single history form a website but it doesn't work. Then i try to delete browsing history from setting, setup to clear history when firefox closed and even i delete history with "Everything" option it still doesn't work.

I don't remember exactly, but if i not wrong i've got this issue since upgrade to 91.0.2 version. For your information, i use Firefox-bin version in Gentoo Linux with i3 Window Manager.

Any help will be apreciated.

Asked by Yance Lawang 1 inyanga edlule

Answered by FredMcD 1 inyanga edlule

  • Kusonjululiwe

Sites won't stay logged in after 1 day: Help!?

FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my settings set to: Enhanced Tracking: S… (funda kabanzi)

FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my settings set to: Enhanced Tracking: Standard; Cookies & Site Data (unchecked delete cookies & site data); History (only close browsing & download history when FF closes, nothing else). I don't use CC Cleaner or anything like that. Can anyone help?

Asked by ko220 1 inyanga edlule

Answered by ko220 1 inyanga edlule

  • Ikhiyiwe

Firefox crashing after being closed

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/… (funda kabanzi)

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/2021, 8:13 AM bp-7cb6c59b-3302-4789-ae02-3b4e00210826 8/26/2021, 6:28 AM bp-970abf7c-27f8-4bd3-acee-d28f00210826 8/26/2021, 6:28 AM bp-0c852917-64f5-4955-9eb6-e619d0210826 8/26/2021, 6:28 AM bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 8/26/2021, 5:38 AM bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 8/26/2021, 5:30 AM bp-d255c0a0-9072-4800-bc81-790230210826 8/26/2021, 4:23 AM

Asked by fanucweld 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Firefox causes 100% CPU usage when opening couple tabs at the same time!!!

I Am on desktop: i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable When I open Firefox tabs aren't loaded all at the same … (funda kabanzi)

I Am on desktop:

i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable

When I open Firefox tabs aren't loaded all at the same time, but they are suspended. So after that: when I switch between 6 tabs quickly - they start to open at the same time. And CPU usage skyrockets to 100% LOL! Given I Am on high end PC - this is joke! I was using chrome and had hundreds of tabs and Chrome doesn't even suspend them by default. They open all at the same time I think!

So there is something wrong! I tried troubleshooting mode and it was the same problem!

Thanks for help!

Asked by empleat 1 inyanga edlule

Last reply by empleat 4 ezinsukwini ezidlule

I try to access Pinterest links https://www.pinterest.com/ and showing up as blank pages

I already clear my browser's cache and cookies and it won't work, BTW it also same problem with Microsoft EDGE, and not any extension on EDGE And it can open with Google … (funda kabanzi)

I already clear my browser's cache and cookies and it won't work, BTW it also same problem with Microsoft EDGE, and not any extension on EDGE And it can open with Google Chrome but the Pic still load

Asked by wzhenghd 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

  • Kusonjululiwe

Youtube videos freeze for brief instant while the audio continues.

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously … (funda kabanzi)

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously plays on. After the freeze or stutter, the video never gets out of sync with the audio but actually jumps ahead to where tit is. Meaning I'd lose out on 1-3 seconds of visual footage which I have to rewind to watch again. After the rewind the video doesn't get stuck on the same spot but further down it happens again. It sometimes never happens on some videos I watch but the ones that it does happen, If I went back to watch it again (refreshing tab or finishing the video then coming back) It happens again. Usually repeats within 5 minutes of it happening at minimum. Which is very annoying.

At first I thought this could be a issue on my display drivers. I went searching for solutions all over the web. Common reasons I got for this was that my internet might be slow. Which is bit true ig. But I can view up to 1080p videos without buffering or any problems. So Idk how that's the case. Another reason I got was that it might be hardware acceleration, which I turned off before I got the problem again. Another suggested add ons might be the case. So I turned some off and under more advice used a completely new portable app of firefox (no logins, addons or settings changes) and I got the same results. I also reinstalled display drivers. Disabled the hardware acceleration of the new clean app. And still got the issue. The only time I didn't get the issue was when I was using Chrome. Or Edge.

I've cleared cache and all data,history as well. So I'm really stumped. Someone asked me to make a completely new windows local user admin account and try again. And it happened there as well.

Edit : While trying to get evidence of this, I've discovered that sometimes if I rewind twice or go back more than I usually do the stutter tends to usually repeat on the same place. You can see it in the video.

leads to youtube

Asked by 〚M〛 1 inyanga edlule

Answered by 〚M〛 1 inyanga edlule

LOST 150 TABS - TRYING TO RECOVER THEM

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail. I have tried absolutely everything I have read in m… (funda kabanzi)

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail.

I have tried absolutely everything I have read in multiple support posts such as clicking on the 3 lines, trying to go into history, etc. The best I can do is go into my history to see thousands of website that I have been to in the past several months, but seemingly no way to restore only the 150 tabs that I had open.

Several of the posts refer to trying to find previous files with names in them such as "session..." and "json..." etc. but I cannot find any of these files on my hard drive.

MESSAGE TO FIREFOX DEVELOPERS: Please please please add an option to load a previous set of tabs that were open a week or two ago. Not an option to open the websites I was on, but the actual saved tabs. Very frustrating!!!!!! It's not reasonable to expect someone to go through 3,000 web pages in the history to find the 150 that I opened and left opened for a reason. A couple of hundred hours of my time in research down the drain.

Please help. I'm using the latest firefox browser on Windows 7. Thanks.

Asked by tomvassos 1 inyanga edlule

Last reply by Bithiah 1 inyanga edlule

  • Kusonjululiwe

Same problem crashing on shutdown tried every muther....... thing no one knows how to help embarassing!!

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210… (funda kabanzi)

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210828 8/27/2021, 9:06 PM View bp-f91c49cf-848d-4bbe-8aea-342710210828 8/27/2021, 8:54 PM View bp-59662c27-2ec1-4ee6-a129-455de0210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210

Asked by fanucweld 1 inyanga edlule

Answered by cor-el 1 inyanga edlule