Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Hardware Acceleration works everywhere except in Firefox.

The Problem: I recently noticed that decoding youtube videos in 2160p60fps is choppy beyond recognition. Diagnose: While playing said videos in firefox i was able to obse… (funda kabanzi)

The Problem: I recently noticed that decoding youtube videos in 2160p60fps is choppy beyond recognition.

Diagnose: While playing said videos in firefox i was able to observe in the task manager that actually none of my graphics cards video decoding capabilities were used. At lower video qualities/resolutions the hardware accelerated video decoding of the graphics card was also not kicking in, but in these cases my cpu was still able to cope with the decoding load, so I never noticed the missing hardware acceleration. To narrow the origin of problem down I tried watching the same videos in edge, chrome and even downloaded a short 2160p60fps clip to play with VLC and everything worked fine, just not in my favorite browser firefox :(

What i already did trying to solve the problem (in order): -Restart Firefox without addons -Refresh Firefox -Create a new Profile

Additional Info: Nvidia Driver Version 441.20

If there is anymore useful info I'm more than happy to provide it.

Thanks for taking the time reading this an providing help.

Asked by David 6 izinyanga ezidlule

Answered by TyDraniu 6 izinyanga ezidlule

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Firefox started randomly crashing today, several times. "Socket Thread" received signal SIGPIPE, Broken pipe / "Exiting due to channel error" messages

Version: firefox-70.0-1.fc30.x86_64 [Fedora 30. GNOME. Wayland] I tried running with --safe-mode [all extensions disabled], but it kept happening. Does the following mat… (funda kabanzi)

Version: firefox-70.0-1.fc30.x86_64 [Fedora 30. GNOME. Wayland]

I tried running with --safe-mode [all extensions disabled], but it kept happening. Does the following match any known problem?

I don't have any crash information recorded by firefox. So I've tried running it in a terminal instead and capturing the console output.

    1. No firefox crash recordings

The crash report dialogue does *not* appear when Firefox crashes.

Firefox support articles also suggested I look in "about:crashes". However when I visit "about:crashes", Firefox just says "Hmm. That address doesn’t look right. Please check that the URL is correct and try again."

In "~/.mozilla/firefox/Crash Reports/submitted/", there are several files but they are all older than the current month (November 2019).

    1. Console output

$ firefox -g ... (gdb) run ... Thread 13 "Socket Thread" received signal SIGPIPE, Broken pipe. [Switching to Thread 0x7fffdcc81700 (LWP 15304)] 0x00007ffff7f88ddc in send () from /lib64/libpthread.so.0 (gdb) where

  1. 0 0x00007ffff7f88ddc in send () at /lib64/libpthread.so.0
  2. 1 0x00007ffff6fe46fc in pt_Send () at /lib64/libnspr4.so
  3. 2 0x00007fffef3653b8 in ssl_DefSend () at /lib64/libssl3.so
  4. 3 0x00007fffef35503f in ssl3_SendRecord () at /lib64/libssl3.so
  5. 4 0x00007fffef355503 in SSL3_SendAlert () at /lib64/libssl3.so
  6. 5 0x00007fffef36c050 in ssl_SecureClose () at /lib64/libssl3.so
  7. 6 0x00007ffff064fedb in nsSSLIOLayerClose(PRFileDesc*) [clone .lto_priv.0] ()
   at /usr/lib64/firefox/libxul.so
  1. 7 0x00007ffff2aa8d3e in mozilla::net::nsSocketTransport::ReleaseFD_Locked(PRFileDesc*) [clone .part.0] () at /usr/lib64/firefox/libxul.so
  2. 8 0x00007ffff2aae685 in mozilla::net::nsSocketTransport::OnSocketDetached(PRFileDesc*) () at /usr/lib64/firefox/libxul.so
  3. 9 0x00007ffff2aae48f in mozilla::net::nsSocketTransportService::DetachSocket(mozilla::net::nsSocketTransportService::SocketContext*, mozilla::net::nsSocketTransportService::SocketContext*) () at /usr/lib64/firefox/libxul.so
  4. 10 0x00007ffff1dd6ab3 in mozilla::net::nsSocketTransportService::Run() ()
   at /usr/lib64/firefox/libxul.so
  1. 11 0x00007ffff1dd0bed in nsThread::ProcessNextEvent(bool, bool*) ()
   at /usr/lib64/firefox/libxul.so
  1. 12 0x00007ffff1dcf7b8 in mozilla::ipc::MessagePumpForNonMainThreads::Run(base::MessagePump::Delegate*) () at /usr/lib64/firefox/libxul.so
  2. 13 0x00007ffff1d62dd5 in MessageLoop::Run() () at /usr/lib64/firefox/libxul.so
  3. 14 0x00007ffff1dcd7b7 in nsThread::ThreadFunc(void*) ()

--Type <RET> for more, q to quit, c to continue without paging--

  ibxul.so
  1. 15 0x00007ffff6fe7869 in _pt_root () at /lib64/libnspr4.so
  2. 16 0x00007ffff7f7f4c0 in start_thread () at /lib64/libpthread.so.0
  3. 17 0x00007ffff7b4d553 in clone () at /lib64/libc.so.6

(gdb) quit A debugging session is active.

Inferior 1 [process 15278] will be killed.

Quit anyway? (y or n) y [Child 16200, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 16160, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=295.395) [GFX1-]: Receive IPC close with reason=AbnormalShutdown Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=158.353) [GFX1-]: Receive IPC close with reason=AbnormalShutdown [Child 16082, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 15998, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 15411, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 16117, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error.

$ firefox -g --safe-mode ... (gdb) run ... Thread 13 "Socket Thread" received signal SIGPIPE, Broken pipe. 0x00007ffff7f88ddc in send () from /lib64/libpthread.so.0 (gdb) quit A debugging session is active.

Inferior 1 [process 17788] will be killed.

Quit anyway? (y or n) y [Child 18836, Chrome_ChildThread] WARNING: pipe error (44): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 [Child 18192, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. [Child 18836, Chrome_ChildThread] WARNING: pipe error (43): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=716.9)

      1. !!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv

Asked by alan.christopher.jenkins 6 izinyanga ezidlule

Answered by alan.christopher.jenkins 6 izinyanga ezidlule

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Firefox can't update to the latest version

A couple versions back, I started getting this pop-up message each morning, "Firefox can't update to the latest version". I downloaded a newer version and upgraded manua… (funda kabanzi)

A couple versions back, I started getting this pop-up message each morning, "Firefox can't update to the latest version". I downloaded a newer version and upgraded manually a couple times, now up to 70.0, and the pop-up keeps happening. I see a couple other people have reported a similar problem, one here was blown off because they were, supposedly, running a beta version. I'm not running beta. The other one I found was fixed by doing something to the registry, but I'm on Linux, not MS Windows so there's no registry (at least none that I know about).

The one other symptom I've noticed is that when I bring up the "About Firefox" window, it takes a really long time to figure out that "Firefox is up to date". And it always says it's up to date (if I wait long enough) even when there's a newer version available.

It would be greatly helpful if that pop-up would say *why* it couldn't update itself but it does not give any useful information.

Thanks for any help on this.

Asked by Dave 7 izinyanga ezidlule

Answered by Dave 7 izinyanga ezidlule

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My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (funda kabanzi)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 7 izinyanga ezidlule

Answered by lourdes.santaballa 7 izinyanga ezidlule

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firefox crashes at startup

Overnight (I changed nothing, but microsoft rebooted my computer and I don't see any new files installed or updates) Firefox will not work. I can see it start up in task … (funda kabanzi)

Overnight (I changed nothing, but microsoft rebooted my computer and I don't see any new files installed or updates) Firefox will not work. I can see it start up in task manager (two processes) but within 1 second both are gone. I've tried uninstalling and reinstalling firefox. Same problem. This is Windows 10 v 1909. Firefox will not start in safe mode. I cannot find any crash files (in the past month).

Asked by Matt 6 izinyanga ezidlule

Answered by Matt 5 izinyanga ezidlule

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Clicking on Menu, Logins and Passwords results in "No Logins Found". Complete reinstall with registry wipe and re-sync results in same condition.

However, when visiting a site, my login and password are populated. This leads me to believe that Firefox Lockwise is simply not displaying them. New login information is… (funda kabanzi)

However, when visiting a site, my login and password are populated. This leads me to believe that Firefox Lockwise is simply not displaying them. New login information is being saved, but again, not being displayed. This occurs on my HP laptop but works fine on my desktop. This is very frustrating. Please help.

Asked by dbcobb 6 izinyanga ezidlule

Answered by Wesley Branton 6 izinyanga ezidlule

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Firefox Crashing

My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are s… (funda kabanzi)

My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are some: downloading from another site; printing from email like emailed tickets; clicking on some items in Firefox Options, opening a second window in Firefox.. There seems to be no specific pattern. I have uninstalled & installed again several times. & I have also updated. Nothing helps or stops the crashing. It is very frustrating & inconvenient. I have run anti-virus & malware scans. I prefer Firefox to Chrome, but may have to change my default browser if this crashing problem cannot be fixed. Please advise. It might be useful if I could actually talk to someone. thank you. Jonathan Rose xxxxxxxx.xxxx@xxx.xxx xxx xxx-xxxx


(personal data removed by moderator; please do not post personal data on a public forum)

Asked by jonathan.rose 6 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

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How do I reconstruct a profile?

My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of… (funda kabanzi)

My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of the old one, the problems come with it. I've tried removing add-ons, but none seem to be the cause. Safe mode works, but that's not a long-term solution. I've reinstalled FF, but copying the profile brings the problems with it.

My latest attempt is to create a new profile and import bookmarks, creating a new places.sqlite file. I copied a variety of other files (prefs.js, extentions*, key3.db, key4.db) and so far everything still works.

There's one issue with extensions.json and extensions.sqlite. These point to the extensions directory of the old, corrupted profile. This works, but obviously is not desirable. It's easy to do a find/replace on the .json file, but without changing the the .sqlite file this breaks extensions. Fixing the .sqlite file is harder (at least for me), but do-able. Is that the right solution?

Or is there a better way to reconstruct a corrupted profile?

Asked by firefox179 6 izinyanga ezidlule

Last reply by firefox179 6 izinyanga ezidlule

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Firefox crashes on webpage opening in New Tab since 69.0.0, random occurence, does not generate crash reports.

Hello, Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68… (funda kabanzi)

Hello,

Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68.0, I cannot exactly remember, Firefox started to randomly crash when I opened a New Tab and tried either Googling or opening a webpage through the address bar. This crash does not create any crash reports, going to "about:crashes" does not reveal anything, neither are any crash reports stored locally.

I have tried running Firefox in safe mode, without extensions, deleting my cache files from APPDATA/Local, deleting my profile files from APPDATA/Roaming and a lot of other stuff I honestly cannot remember anymore, but nothing has helped. I even tried downgrading to 68.0, but I received some kind of big warning message and did not want to proceed.

The issue itself in essence is a full freeze, which sometimes takes a second until firefox crashes, but sometimes takes 15 seconds. During that time the only thing I can see in Task Manager is that Firefox has a "Very High" power usage, which is bizarre, since I am not even running it on a notebook (i7-9700K factory clock, RTX 2080S, 16GB DDR4 RAM). As said, it never produces a crash report, so I have been reluctant in reporting it in the past. And since it is random and can take many hours to occur (or can occur first thing after I turn on PC and open Firefox), it is basically impossible for me to record a video about it.

(While writing this, I went to look something in a new tab, tried opening my Gmail account and the crash occurred. Added a task manager screenshot about what I meant by power usage. Fortunately it allowed me to restore the session and I did not have to re-type the entire text)

From what I can gather, the issue started to happen around the time I switched over from GTX 1070 to RTX 2080 SUPER GPU. But I cannot really imagine how a GPU upgrade could influence Firefox stability. Even less so since the same Firefox issue has persevered through multiple GPU driver updates.

Hope you guys have some suggestions what to try here. Perhaps some changes in about:config that could help me out here?

Thanks in advance, Rasmus

Asked by Dryminator 6 izinyanga ezidlule

Answered by Dryminator 5 izinyanga ezidlule

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Video file automatic play dont work, why?

This video runs fine in IE11, and earlier it worked also in Firefox. But now not. See: (http://uudet.titako.fi/data/documents/c6d_esitys_2016.mp4) Why ? What I should cha… (funda kabanzi)

This video runs fine in IE11, and earlier it worked also in Firefox. But now not. See: (http://uudet.titako.fi/data/documents/c6d_esitys_2016.mp4) Why ? What I should change? BG JTS

Asked by tapio.saarinen 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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I reinstalled Firefox, following the advice found on this support page, but have lost everything. Can anyone help me recover what I lost?

After the most recent Firefox updates, I wasn't able to load Facebook anymore, so I looked up whether I could reinstall Firefox without losing all my bookmarks and settin… (funda kabanzi)

After the most recent Firefox updates, I wasn't able to load Facebook anymore, so I looked up whether I could reinstall Firefox without losing all my bookmarks and settings. I followed the advice given on this support page by renaming the folder "OldFirefox" and then reinstalling Firefox, but everything has been lost (or at least seems to be). What I don't understand is when I right click over the new Firefox icon (after the reinstall) and look at the properties, instead of pointing to the folder ...Mozilla/Firefox.exe, it's pointing to ....OldFirefox/Firefox.exe. It's as if the install didn't create a new Mozilla folder in the directory, even though it was supposed to during the install. Is there a way to get back what I lost? I feel like I'm going to throw up right now. I had an enormous amount of things bookmarked and saved. Thanks for any help.

Asked by Ana R Hubbard 7 izinyanga ezidlule

Last reply by Ana R Hubbard 7 izinyanga ezidlule

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Getting error "you must log in to this network before you can access the internet". even though we have internet connection and IE is working

We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgrad… (funda kabanzi)

We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgradation of 69.0.2 version in citrix images.

Asked by nagendra.meda16 6 izinyanga ezidlule

Last reply by Wesley Branton 6 izinyanga ezidlule

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Firefox cannot sync between Windows and Linux/Mac

I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would … (funda kabanzi)

I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would have another set of bookmarks and user data. My windows devices cannot sync with firefox on other systems. Here's part of my error-sync-1575631489638.txt

1575631489410 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/authorization 200 1575631489411 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1575631489411 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489411 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489416 FirefoxAccounts TRACE finished write of json user data - took: 5 1575631489416 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575631489416 FirefoxAccounts TRACE starting write of user data to the login manager 1575631489427 FirefoxAccounts TRACE finished write of user data to the login manager 1575631489628 Sync.Status DEBUG Status for engine extension-storage: error.engine.reason.unknown_fail 1575631489628 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1575631489628 Sync.ErrorHandler DEBUG extension-storage failed: Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5 processResponse@kinto-http-client.js:2925:13 1575631489629 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of history - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping validation: no engines qualify 1575631489630 Sync.Synchronizer INFO Sync completed at 2019-12-06 19:24:49 after 0.77 secs. 1575631489630 Sync.Declined DEBUG Handling remote declined: [] 1575631489630 Sync.Declined DEBUG Handling local declined: [] 1575631489631 Sync.Declined DEBUG Declined changed? false 1575631489631 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1575631489631 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1575631489632 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Asked by Matt is not using FAKE FireFox 6 izinyanga ezidlule

Answered by James 6 izinyanga ezidlule

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Everytime I open Firefox, none of my bookmarks, passwords, or history are saved. How do I change this?

I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails,… (funda kabanzi)

I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?

Asked by lsrimkus 7 izinyanga ezidlule

Last reply by rfkelly 6 izinyanga ezidlule

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How to remove adware happy luck club webpage redirect that I'm infected with and malwarebytes can't find

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As I'm browsing a website, any website, I get redirected to a happy luck club sire congratulating me on being chosen for this or that. Some type of adware obviously. Can't find it, malwarebytes can't find it, Adware Cleaner can't find it. I don't see it under Firefox extensions, plugins or anything like that. So I've run out of options on how to get rid of it permanently.

Asked by JV 7 izinyanga ezidlule

Last reply by orange2dope 7 izinyanga ezidlule

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How can I get better video playback

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Asked by sciencemagic 6 izinyanga ezidlule

Last reply by sciencemagic 6 izinyanga ezidlule

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Firefox 70.0.1 (64-bit) keeps changing the "Save image as" folder. How can I fix this?

Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way … (funda kabanzi)

Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way to fix this?

Asked by sotpap2006 6 izinyanga ezidlule

Last reply by sotpap2006 5 izinyanga ezidlule

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Dropdown Menus in Firefox Wont Stay Open

Recently I've been having trouble with the dropdown menus in Firefox, such as the History and Bookmarks menu in the tool bar and the right-click menu. Intermittently when… (funda kabanzi)

Recently I've been having trouble with the dropdown menus in Firefox, such as the History and Bookmarks menu in the tool bar and the right-click menu. Intermittently when I open the menus they close within a second or two without me doing anything. This only happens in the Firefox window, all of my other apps and browsers are fine.

I'm running on a Macbook Pro with OSX 10.15.1 and Firefox 70.0.1. I've restarted Firefox and it fixes the problem for a short time then the problem returns. I've cleared my History, including Caches and Cookies, reinstalled Firefox, restarted my computer and tried disabling my add-ons. The issue keeps coming back.

Asked by Lunar 6 izinyanga ezidlule

Answered by Lirui 5 izinyanga ezidlule