Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Cannot download anymore. The window opens, but the OK button stays grey. Started happening suddenly. Other browsers still work fine.

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the bro… (funda kabanzi)

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the browser seems to work. Other browsers work fine. I tried restarting the computer and even reinstalling Firefox. Cannot download or open files anymore, which makes this browser unusable until the problem is solved.

Asked by Jean-François 8 izinyanga ezidlule

Answered by FredMcD 8 izinyanga ezidlule

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Lastpass login Two-factor Authentication not loading

I have the Lastpass extension on Firefox 69.0.1 (64-bit). I always used Two-factor Authentication on Chrome to access Lastpass from a browser extension, but on both the … (funda kabanzi)

I have the Lastpass extension on Firefox 69.0.1 (64-bit). I always used Two-factor Authentication on Chrome to access Lastpass from a browser extension, but on both the Firefox extension and the Lastpass webpage in Firefox, when I put in my user name and master password, it does not open a the Lastpass window to input the google authentication code, instead it just hangs on the webpage and does nothing on the Firefox extension ... Any help would appreciated...

Asked by Dom_De_Dom_Dom_Dom 8 izinyanga ezidlule

Last reply by Dom_De_Dom_Dom_Dom 8 izinyanga ezidlule

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Firefox shuts down just after Save as.. or Open... dialog window is displayed

When I want to download a file from internet or upload one, the Save as... or Open... dialog window appears. That's completely right. However 2sec after Firefox shuts dow… (funda kabanzi)

When I want to download a file from internet or upload one, the Save as... or Open... dialog window appears. That's completely right. However 2sec after Firefox shuts down. I reinstalled FF (deleted AppData folders), made new profile etc. Same happens in safe mode. Happens consistently.

Asked by michal 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

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On some sites, clicking on a PDF results in opening on Google Drive, which shows gibberish.

On some sites, clicking on a PDF results in it being opened in Google Drive where it looks like gibberish. Firefox is ignoring the preference to open PDFs in Mac Preview.… (funda kabanzi)

On some sites, clicking on a PDF results in it being opened in Google Drive where it looks like gibberish. Firefox is ignoring the preference to open PDFs in Mac Preview. Opening in the Firefox PDF viewer also did not work.

The problem goes away if I disable "Google PDF Viewer" add-in.

Asked by walrus549 8 izinyanga ezidlule

Answered by McCoy 8 izinyanga ezidlule

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I cannot access my webcam when I visit representus.com.au. On this site there is Jitsi Meet. I click allow but I get message "Fails to access your camera, unkno

I visit representus.com.au frequently. On this site they use Jitsi Meet. When I login it asks permission to access my webcam, I click allow and then I get the message "Fa… (funda kabanzi)

I visit representus.com.au frequently. On this site they use Jitsi Meet. When I login it asks permission to access my webcam, I click allow and then I get the message "Fails to access your camera, cannot use camera for unknown reason. My webcam is a Logitech C920. I have updated the drivers. I have refreshed Firefox 69.0.1 and I have uninstalled Firefox and reinstalled it and this issue persists. The camera works fine on other websites using Firefox and also works fine using Chrome.


I would appreciate any help to rectify this issue

Asked by Denis 8 izinyanga ezidlule

Last reply by Denis 8 izinyanga ezidlule

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Firefox won't stay signed in (I have to login every time I open the browser, and my previous session is lost) - how can I fix this?

Almost every time I open FF I have to sign in and sync, and start my browsing from scratch. My previous session does not open: I have tried several times to set my prefer… (funda kabanzi)

Almost every time I open FF I have to sign in and sync, and start my browsing from scratch. My previous session does not open: I have tried several times to set my preferences to restore previous session. Sometimes the session is there but after opening and closing the browser a few times the session is lost.

Asked by Diver Wells 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

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Themes for small screens

Just had accepted a theme called Strawberry Temptation which on my laptop screen (1920 x 1080) only shows the top half of the first three ladies from the left hand size. … (funda kabanzi)

Just had accepted a theme called Strawberry Temptation which on my laptop screen (1920 x 1080) only shows the top half of the first three ladies from the left hand size. Now I think I have done a work around for laptops which I attach but before offering it for acceptance would like to see if I am missing something. I find this sort of information very hard to find. When I try to work with Firefox Colour nothing shows in the lower half of the "taskbar" so I do not trial stuff there. Other themes dowloaded from Mozilla site have very little cropping at he bottom.

Asked by Shantyman 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

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Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (funda kabanzi)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Asked by Eden 8 izinyanga ezidlule

Answered by McCoy 8 izinyanga ezidlule

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Code displays in ad videos

Recently my Firefox (69.0.1 64-bit on Win 10) started displaying code overlaid on video ads. It happens only on ad videos, not other videos. I don't care very much becaus… (funda kabanzi)

Recently my Firefox (69.0.1 64-bit on Win 10) started displaying code overlaid on video ads. It happens only on ad videos, not other videos. I don't care very much because it's only for ads, but nevertheless...

Asked by mwrr 8 izinyanga ezidlule

Last reply by mwrr 8 izinyanga ezidlule

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When I updated Firefox Quantum to 69.0.1, the "Highlight All" feature of "Ctrl + F" no longer works for Gmail.

1) Refreshing Gmail tabs 2) Using new tabs to open those Gmail tabs 3) Resetting Firefox I tried those actions, and none of them seem to fix this issue. Based on my per… (funda kabanzi)

1) Refreshing Gmail tabs

2) Using new tabs to open those Gmail tabs

3) Resetting Firefox

I tried those actions, and none of them seem to fix this issue.

Based on my personal usage since the update to 69.0.1, this issue currently seems to only apply to Gmail.

This function seems to work fine on other web pages/sources.

Asked by Akane 8 izinyanga ezidlule

Last reply by Akane 8 izinyanga ezidlule

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There is a pop up asking me to open or save an unknown file when I am accessing my email only in firefox. Any suggfestions on how to get rid of it?

This file pops up every other second. I ran a virus scan, booted my MAC in safe mode, and have unistalled and reinstalled firefox. I can access my email in google with … (funda kabanzi)

This file pops up every other second. I ran a virus scan, booted my MAC in safe mode, and have unistalled and reinstalled firefox. I can access my email in google with no pop ups. Therefore, it is a firefox issue. I have attached a screen shot of the pop up below.

Asked by terrinagy 8 izinyanga ezidlule

Last reply by terrinagy 8 izinyanga ezidlule

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Gmail fails to load with code "Numeric Code: 1"

For some reason firefox has problems with Gmail. I always end up with "Numeric Code: 1" . I can get in my account after refreshing, but it takes time and it is very frust… (funda kabanzi)

For some reason firefox has problems with Gmail. I always end up with "Numeric Code: 1" . I can get in my account after refreshing, but it takes time and it is very frustrating. I have tried after cleaning up everything, disabling all plugins, but at no avail. Could you please help me?

Asked by Office Desktop PC 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

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Firefox often crashes because a white area appears at the top of the screen

Firefox often "crashes" because a white area (white box) appears at the top of the screen, making it impossible to use the menu and address bar. Closing Firefox can then … (funda kabanzi)

Firefox often "crashes" because a white area (white box) appears at the top of the screen, making it impossible to use the menu and address bar. Closing Firefox can then only be done by F4. Only restarting a computer is a solution. Other programs will continue to function properly.

Asked by Bert Renkema 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

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Have problems with toggles on webpage (domoticz) where Edge, IE etc work and FF 69.0.1 doesn't

Need support. Have a domoticz system running locally. Noticed that toggling the status a scene or a switch (lamp e.g) doesn't toggle the status in the dashboard. Tried … (funda kabanzi)

Need support. Have a domoticz system running locally. Noticed that toggling the status a scene or a switch (lamp e.g) doesn't toggle the status in the dashboard. Tried IE and Edge and FF on my mobile and there it works flawlessly. Just tried on my daughters laptop. Same behaviour.

Can't just share my credentials of the website involved. Would like FF support contact me to share the url involved. Probably somewhere version 69 this issue was introduced. Cleared cash/shutdown ff, restarted, flusheed cahs, shutdown ff etc etc. Where this generally solved any webpage data related issues, for now the toggle on the webpage (switch lamp/scene on or off) no longer works. Switching off, next try the status is still trying to switch off. (A manual refresh will show the status is already off). There seems to be an issue receiving the feedback from the server and updating (refreshing, full/partially) the webpage involved. As stated IE/Edge handle this ok. Tried Waterfox, same issue. so there is something generally 'wrong'.

Support please contact me. So i can supply the url involved. so you can test and find the difference between IE/Edge etc.

Asked by RonvanDoremalen 8 izinyanga ezidlule

Last reply by jscher2000 8 izinyanga ezidlule

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Firefox 69.0.1 always displays startup message saying that Firefox is not my Win 10 default browser

Despite having set Firefox as my Win 10 default browser and regardless of the Firefox Options setting (checkmark or no checkmark on "Always check if Firefox is your defau… (funda kabanzi)

Despite having set Firefox as my Win 10 default browser and regardless of the Firefox Options setting (checkmark or no checkmark on "Always check if Firefox is your default browser"), I always get a message at Firefox startup saying Firefox is not set as my default browser. Clicking on the Firefox Options/General/Startup: "Make Default" button takes me to Windows Default Apps, where it shows me that Web Browser is already set to Firefox.

Its annoying.

What is the meaning of the note at the top of Options saying "Your browser is being managed by your organization"? Clicking on it just shows a list with no ability to change anything, nor do I see any reason to think that its related to my problem.

(I'm a long-time Firefox user)

Asked by car-nuts 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

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Can't login into youtube since FF update 69+

I get this message when trying to login into YT https://www.youtube.com/oops gmail and maps etc are fine. I disabled all my extensions and tried again, no joy though. any… (funda kabanzi)

I get this message when trying to login into YT https://www.youtube.com/oops gmail and maps etc are fine. I disabled all my extensions and tried again, no joy though. any ideas?

Asked by ilikedrivinginmycar 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Go to website and get "an error has occurred" works fine in Safari - cleared history, cashe... same error

Go to www.thedailywire.com and click on a link - get an error: "An error has occurred" no images, just a white screen. You can select any of the stories on the right side… (funda kabanzi)

Go to www.thedailywire.com and click on a link - get an error: "An error has occurred" no images, just a white screen. You can select any of the stories on the right side

Asked by divemaster2 7 izinyanga ezidlule

Last reply by RobertJ 7 izinyanga ezidlule

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I've done all steps for set up & put in codes and quit firefox when done. when I open again I have to start all over. so I can't quit the program to keep info??

I am only user of my lap top computer. I signed into my account and got and filled out all auth codes and set preferences. But when I finish my work at end of the day I a… (funda kabanzi)

I am only user of my lap top computer. I signed into my account and got and filled out all auth codes and set preferences. But when I finish my work at end of the day I always quit all apps and turn off my computer. So when I reopen the next day I have to sign in again to firefox which then generates another email saying "new sign in" and I have to start the whole process again. I have spent many hours reading all the documentation Firefox has provided but not solved problem. From all I've read once all auth is done it should be setup. At this time I can't put firefox on my mobile as I don't have any room left for new apps. I just want it on my laptop. I like the browser but to have to go thru all the sign ins each time is pushing me to use Safari. Any help would be much appreciated. Thanks.

Asked by FAN 8 izinyanga ezidlule

Answered by FAN 8 izinyanga ezidlule

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I am a NYT subscriber but can no longer access content behind the paywall.

I am a NYT subscriber but can no longer access content behind the paywall on FireFox. Yet, it works fine on Chrome and Edge. When I am on the NYT homepage, it shows that … (funda kabanzi)

I am a NYT subscriber but can no longer access content behind the paywall on FireFox. Yet, it works fine on Chrome and Edge. When I am on the NYT homepage, it shows that I am logged in. When I click on an article on the home page, it loads it but a pop-up makes it blurry and says that I need to be a subscriber to see it. Yet, the top of the page shows that I am still logged as a subscriber. The problems occurs on my two notebooks. Both are running Windows 10. One has Norton as antivirus, the other has Windows Defender. To troubleshoot, I have turned off all FireFox "Content Blocking" and have cleaned up cookies and browsing history (twice), but it has not cleared the problem. I have reinstalled FireFox twice. I am also a subscriber to the Washington Post, and I have no problem reading it.

Asked by philippejj 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule