Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Problem loading page

From I would say a few days(can't remember the exact date, if on that date was some update) I can't display certain websites. Website I'm trying to go to displays a white… (funda kabanzi)

From I would say a few days(can't remember the exact date, if on that date was some update) I can't display certain websites. Website I'm trying to go to displays a white background with a text [code]Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

/code It wasn't happening before. I do have KIS(Kaspersky Internet security) and when I just "disable" protection, the problem exists. But if I exit KIS all together, only then I can display the websites. It happens on the website of my bank, websites that have html5 videos embedded on them, now I tried to open simple website of Pushbullet(which is Firefox extension) and the website couldn't be displayed. However, the same websites that can't be accessed with Firefox, I can freely go to them on IE. Even with my KIS working. So what's going on here? Why suddenly webpages stopped displaying on firefox? As I've said, it didn't happen before.

Suplement: I even tried to remove all cookies and web history. It work but only for one day. After Firefox displayed website of my bank, website was not accessible next time. I've tried to uninstall Firefox, delete manually all the mozilla folders from my HDD and install it again. It didn't worked:( What's the solution then? I don't want to be online with KIS tottaly disabled.

Asked by binks77 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

FF 62.0.3 (64-bit) - Ramdomly Restoring Sessions, Private Mode Icon is gone, etc.

Hi there! I'm using Windows 10 Pro x64 (build 1803) with FF 62.0.3 (64-bit) and have noticed some weird things. 1) The browser sometimes wants to Restore Sessions, when n… (funda kabanzi)

Hi there!

I'm using Windows 10 Pro x64 (build 1803) with FF 62.0.3 (64-bit) and have noticed some weird things.

1) The browser sometimes wants to Restore Sessions, when nothing was wrong. 2) Sometimes I click on Private Mode and a regular browser window opens. 3) Sometimes I click on Private Mode and the Private mode Icon is gone from the top right.

Here's a picture... note the arrow in the upper right corner - no Private Mode Icon.

I uninstalled and reinstalled FF, keeping my existing profile but the browser is not quite stable.

Any definitive help appreciated!

TIA :)

Asked by Compumind 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

In firefox only Zynga will not close unless i use task Manager can anyone help me to fix it?

I prefer to use my Mozilla browser. however whenever I use it to play Farmville 2 through Facebook or Zynga==it loads fine but when I go to close it, it won't close unle… (funda kabanzi)

I prefer to use my Mozilla browser. however whenever I use it to play Farmville 2 through Facebook or Zynga==it loads fine but when I go to close it, it won't close unless I close it with Task Manager, This is only on my computer, If I use another browser on this computer it works fine. If I use another computer it also works fine, Can you ell me what I need to do to get the websites to close correctly? Thank you

Asked by farmerhugh 1 unyaka odlule

Last reply by WestEnd 1 unyaka odlule

  • Okugcinwe kunqolobane

Hanging prob: If I refresh, many things are saved, but I don't understand some of the thing that won't be saved, hesitant to refresh eg security certif. etc

Aside from needing more RAM, I see that a first step is to refresh Firefox. I see it saves quite a bit, but I don't know what I'll be losing.......it says I will lose The… (funda kabanzi)

Aside from needing more RAM, I see that a first step is to refresh Firefox. I see it saves quite a bit, but I don't know what I'll be losing.......it says I will lose These items and settings will be removed:

   Extensions and themes
   Website permissions
   Modified preferences
   Added search engines
   DOM storage 
   Security certificate and device settings 
   Download actions 
   Toolbar customizations 
   User styles 

I don't know what DOM storage is, and if I don't have a security certificate, is that what allows me to go to sites ? I'm hesitant to refresh 'blindly' and then learn afterwards that some crucial changes were made on the refresh and now I can't visit sites I presently can

Asked by bazbear2 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

website features fail to work, must use chrome

Firefox 62.0.3 Debian linux Inability to work on websites due to login or other features not working. Must switch to Chrome to proceed. Not the majority of sites, but … (funda kabanzi)

Firefox 62.0.3 Debian linux Inability to work on websites due to login or other features not working. Must switch to Chrome to proceed. Not the majority of sites, but more and more common. Example today: Arkivmusic.com Auto logged in when tab opened, presumably through cookie. Able to browse and place order. CANNOT access my account info or wishlist info. Attempting either asks me to login, which I do, no error message, but no progress, stuck at login. The site still shows me logged in but I cannot proceed. This type of problem started to appear around ver. 60 as I recall.

Asked by wolsonjr 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Privacy settings window from Google services not displaying correctly

When opening the privacy settings page from google services (Youtube, gmail, etc..)the dialog is not displayed correctly. Sometimes i can read the content but the actions… (funda kabanzi)

When opening the privacy settings page from google services (Youtube, gmail, etc..)the dialog is not displayed correctly. Sometimes i can read the content but the actions buttons are not available to be clicked on. This issue only happens with Firefox, all other browsers do not have this problem

Asked by NunoMagalhaes 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

update restart should not be required

Firefox just forced me to restart because of an update. My windows would be restored...no they won't. Half of them were in a private window, the others were logged in ses… (funda kabanzi)

Firefox just forced me to restart because of an update. My windows would be restored...no they won't. Half of them were in a private window, the others were logged in sessions that would be invalidated by a restart. Being forced to restart is a major problem and I am now in the process of moving to another browser (Chromium) because you force me to lose work.

Asked by thejasper 1 unyaka odlule

Last reply by AnnaSycamore 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to verify account when logging in to Firefox Account

Hi, can you help...? I am trying to login to my Firefox Account with an email address which was for a previous company I worked for. I remember the password to login bu… (funda kabanzi)

Hi, can you help...?

I am trying to login to my Firefox Account with an email address which was for a previous company I worked for.

I remember the password to login but Firefox is asking me to verify my account by responding to the email, which I no longer have access to. How can I get access back to my bookmarks again or are they lost in space forever? ;-)

Hopefully Mozilla support can help.

Asked by richiepz 1 unyaka odlule

Last reply by the-edmeister 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I restore data that was saved into local storage if I manually deleted it?

I had saved up a month's worth of data on mozilla's local storage till recently when I cleared history but accidentally ended up clearing the local storage in the process… (funda kabanzi)

I had saved up a month's worth of data on mozilla's local storage till recently when I cleared history but accidentally ended up clearing the local storage in the process. I choose everything now all my data is gone. It was very sensitive and important. I would really love to know if there is any way, any way at all that I could recover this data. Please anyone

Asked by leewel 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes

Firefox crashes at startup after installing update. Clean install does the same. I have followed the instructions in Mozilla help to this point - does not open in "safe m… (funda kabanzi)

Firefox crashes at startup after installing update. Clean install does the same. I have followed the instructions in Mozilla help to this point - does not open in "safe mode" etc. Any ideas?

Asked by ekimba 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

I am not getting password reset email

I know my login info. but it isn't working so I clicked the reset password but I never got an email. I have done this about 3 times 2 weeks ago and then today. I also tr… (funda kabanzi)

I know my login info. but it isn't working so I clicked the reset password but I never got an email. I have done this about 3 times 2 weeks ago and then today. I also tried the username reset. Yes the email is correct, yes I have checked my spam and all my folders and yes my email is working. Please don't respond with the basic check everything because I have done all of those. All information is correct and there is not a recovery email lost in my email account. My question is how do I login when my password isn't working and I cannot get the email recovery?

Asked by tjgalloway9 1 unyaka odlule

Last reply by WestEnd 1 unyaka odlule

  • Okugcinwe kunqolobane

Question: If I test beta builds of Firefox, can I help making Firefox Sync able to sync my toolbar layout a real feature of Firefox Sync? (September 27, 2018)

I have a good number of add-ons enabled and more disabled than I can count on my Firefox Sync account. I need my toolbar layout synced with my Firefox Sync account so I d… (funda kabanzi)

I have a good number of add-ons enabled and more disabled than I can count on my Firefox Sync account. I need my toolbar layout synced with my Firefox Sync account so I don't have to re-arrange everything on my toolbar the way I want them to be to each time I get a new device or need to reset one of the devices I have. Additions to Firefox Sync are surely what I want the most added to Firefox for Windows, macOS and Linux here today, September 27, 2018.

Asked by Thomas James "Tom" Seymour 1 unyaka odlule

Last reply by FFus3r 1 unyaka odlule

  • Okugcinwe kunqolobane

FF does not load any page (including about:config or about:support)

OS: Windows Server 2008 R2 Enterprise with SP1 After the last updates (see list below) were installed , FF did not load any pages. This includes about:config, about:suppo… (funda kabanzi)

OS: Windows Server 2008 R2 Enterprise with SP1

After the last updates (see list below) were installed , FF did not load any pages. This includes about:config, about:support, ... (about:preferences, about:addons is working only if called from the menu and not directly entered to the address bar)

I already tried reinstalling FF and also creating a new profile. Nothing helped.

When I close FF, the crash helper windows appears after a few seconds to minutes. Sometimes when running just one instance of FF a second FF-item in the task bar appears.

Please help - I need FF for certain applications, which work with neither IE nor Chrome.

Best regards & Thanks in advance!

Installed updates: 2018-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457918) 2018-09 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB4457145) 2018-09 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4457144) 2018-09 Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based systems (KB4457426) 2018-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB4343899) 2018-08 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4345679) 2018-09 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457914)

Asked by dakiaf 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

web links from another program will not open in firefox and it is my default browser.

I play online games and use chat programs and when there is a link i want to look at firefox will not open after click them and the program asks if i want to open the li… (funda kabanzi)

I play online games and use chat programs and when there is a link i want to look at firefox will not open after click them and the program asks if i want to open the link. I have to manually copy and past the link into the address bar. Firefox is set as my default browser.

Asked by phoenix0117 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

FireFox opens but does not render the window, it flickers in and out but cannot be seen after a few seconds

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the c… (funda kabanzi)

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images.

- I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.

Asked by catalyph 1 unyaka odlule

Last reply by FFus3r 1 unyaka odlule