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Firefox on OSX won't shut down after update

Whenever Firefox updates on my Mac, Firefox won't shut down, and (as a result) I can't shut down my Mac. A 'Force Quit" doesn't do anything. My only option is to hold t… (funda kabanzi)

Whenever Firefox updates on my Mac, Firefox won't shut down, and (as a result) I can't shut down my Mac. A 'Force Quit" doesn't do anything. My only option is to hold the power button down on my Mac for 10 seconds to 'force' a hard shutdown.

After reboot, Firefox works normally (closing Firefox works correctly).

Asked by Rick 4 iminyaka edlule

Last reply by John99 4 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes - "bad pool caller"

I am regularly getting a blue screen shut down and the error "bad pool caller". The common thread I can tell is it happens when Firefox is running. I am going to use … (funda kabanzi)

I am regularly getting a blue screen shut down and the error "bad pool caller". The common thread I can tell is it happens when Firefox is running. I am going to use a different browser for a few days to confirm. Also seems to have started occurring after moving to Windows 10. Would having a older video card be a contributing cause? If there are any suggestions or questions please let me know. Thanks Gus50310

Asked by Gus50310 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

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problems viewing and downloading pdf files from email attachment

When I try to view a pdf file that is attached to an email it opens a poor copy with word online, that can't be printed. When I try and download the pdf file from the em… (funda kabanzi)

When I try to view a pdf file that is attached to an email it opens a poor copy with word online, that can't be printed.

When I try and download the pdf file from the email attachment a dialog box ALWAYS pops up asking "what to do with this file?" The dialog already has my default reader selected and the "do this automatically for files like this from now on" box is checked.

Every time I try and download the dialog comes up.

I'm running windows 10, firefox 45.0.1, foxit reader 7.1.5.425. Emails are on outlook.

Asked by tahoemark 4 iminyaka edlule

Last reply by Wesley Branton 4 iminyaka edlule

  • Okugcinwe kunqolobane

Malwarebytes found firefox.exe as "malware". What do I do?

Malwarebytes found firefox.exe as "malware". What do i do? Also, for some reason....I Have (3) versions of firefox installed on pc and taking up major memory. When i tr… (funda kabanzi)

Malwarebytes found firefox.exe as "malware". What do i do? Also, for some reason....I Have (3) versions of firefox installed on pc and taking up major memory. When i tried uninstalling an old version i lost all current versions settings, bookmarks, etc... Please help. If i confirm malwarebytes "firefox.exe is malware"...WILL It delete all my info in firefox? Need direction on both issues: multiple installations , and firefox is malware

Edit - sentence case ~J99

Asked by ESPRITDESIGN 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

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Admin 64-bit Win 7 Prof cannot open existing FF 45.0.1 or install (save/run) 46.0.1--ALL ATTEMPTS produce "A required privilege is not held by the client."

Administrator on 64-bit Windows 7 Professional unable to open existing Firefox (45.0.1) or install 46.0.1 (with save or run) -- ALL ATTEMPTS produce this pop-up: "A requ… (funda kabanzi)

Administrator on 64-bit Windows 7 Professional unable to open existing Firefox (45.0.1) or install 46.0.1 (with save or run) -- ALL ATTEMPTS produce this pop-up: "A required privilege is not held by the client."

Version 45.0.1 was working. As I usually do and have done for many versions of Firefox, I downloaded Firefox Setup Stub 46.0.1 with Save rather than Run. However, I could not run it from the download. Firefox was still working. Then I used the Update from inside Firefox (which I presume was the same download), and Firefox has not worked since. I cannot open it with the icon on my taskbar, by using the Start menu, or by clicking on firefox.exe in C:\Program Files (x86)\Mozilla Firefox.

I have spent HOURS searching and reading and trying possible solutions to other problems (not Firefox) where the users had that, or a similar, message. Nothing has worked.

The Securities tab of the Properties of the firefox.exe file shows three "Group or user names" -- SYSTEM, Administrators (with-my-name-here), and Users (with-my-name-again). SYSTEM and Administrators have all "Permissions for Users" allowed (except for "Special permissions" for which neither Allow nor Deny is ticked). Users has ticks to Allow only for "Read & execute" and "Read".

The Advanced Security Settings show me as Administrator as the Owner. I have "Full control" in Permissions (not inherited), and a second entry with me as Administrator also indicates "Full control" (inherited from C:\Program Files (x86)\ for this entry). The SYSTEM entry also has "Full control" (inherited from C:\Program Files (x86)\ . The Users (with-my-name) has a "Read & execute" Permission (inherited from C:\Program Files (x86)\ .

So, I have "Full control".

What does "A required privilege is not held by the client" mean?

Who is the client?

What is the "required privilege"?

And where does one get it?

For a few days I have been receiving pop-ups about updating to a newer version of Thunderbird. Normally I would do so without hesitation (as I have done in the past with Firefox). However, I am now afraid to attempt this in case the same thing happens with Thunderbird and I can't access my emails. At least I can use another browser (as I am obviously doing to post this).

Years ago I used Netscape Navigator (preferred) and Internet Explorer. The first time I used Firefox was at an Internet café on a holiday. I had to learn to use it because it was the only browser on the machines. When I got home, I downloaded Firefox and have been using it ever since. I loved the multiple tabs (which IE did not have at the time). I have IE and Chromodo on my machine, but I only use them for sites that don't work with Firefox (fewer and fewer as the years have gone by).

Can someone help me so that I can return to Firefox? Please?

Asked by A.N.Onymous 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule