I-Firefox Community Forum

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a real pice of work.

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version ???

Updated and lost everything in my browser and now is complete crap, no bookmarks, and it install google as a search engine that doesn't work. Can you help me rollback to the version that worked just fine? Searched help and didn't find a way to resolve problem.

Thank You,

James Johnson

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Today, when I opened my firefox page, I was forced to create a profile whether I wanted one or not. I did so, and lost all my established bookmarks and other links to items I frequently use. How can I recover those?

My entire Firefox account has disappeared, bookmarks, passwords, email, history, everything. I shut down my Mac Airbook when I left town Tuesday, powered up when I got home today and when i clicked on my Firefox icon at the bottom of the page, a new, unrecognizable Firefox page appeared asking for a signon rather than my default page, my email. Can you help me recover everything? Lloyd

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser and all my bookmarks have been removed. THIS IS THE SECOND TIME SINCE THE NEW YEAR 2026.

I spent a great deal of time putting the bookmarks together that hold all the links to clients and their respective sites, along with all the places I have applied to and was about to apply, and today, again, they have all disappeared.

So, give me a reason to keep using your browser? As of this point, I am going to move to another browser and begin setting up all the bookmarks that I remember ... thanks for what seems to have become a HUGE problem with Firefox and blowing away my bookmarks and making me reset everything.

I have used Firefox when everyone told me to move to another because I believed you were the best at protecting my browsing experience and you didn't disappoint. But these last two times you have removed so much of my time I am at a loss as to why I even bother with you now ... besides, you have removed my Dad's obituary link and I'm not sure I will ever trust you again.

A, once, true believer in your ability to protect me.

I worked with a tech support team to update software on my computer. After the update they did a clean up on my computer today and I lost all of my firefox passwords. How can I recover these passwords?

Thanks. Bruce Tremont

My Windows 11 computer crashed recently. Before restoring windows I was able to backup some data files. I thought that I had a Firefox backup, as I recorded a folder called “Old Firefox Data” It contained a Folder called “2eguguhi.default-release” of size 751 MB. It in turn contained 7,708 Files, & 2,269 Folders. When I re-started Firefox on my “fixed” Windows 11, It was a virgin with no History & no Bookmarks; my old configuration was lost. I tried to follow the advice Fro Mozilla Help But to no avail. It was not able to detect or recognise the Folder in “Old Firefox Data”

Am I Lost or can someone Help please.

Bill L.

Having seen 2 versions of Firefox on my computer,i tried to delete one version and unfortunately both have gone. is it possible to recover the old version with bookmarks and passwords?

Hello

After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. They can not be imported with firefox -P. How do I get my profile data back?