I-Firefox Community Forum

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Running Surfshark on Windows 10 or 11 and Unbuntu 24.04. Some sites and attachments giving error failures. Happening with Firefox and Edge. Need troubleshoot source.

"Secure Connection Failed

An error occurred during a connection to forkliftgrocery.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."'

Attachment error.

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to work with Safari. Now, I’m facing a big dilemma. I don’t remember the password for Firefox from the past. It doesn’t seem to remember it, and I can’t change it. Every time I try to use Firefox, it keeps asking for this password. Can you please help me reset the password and set up a Firefox account that works seamlessly with my fingerprint as a password? If this is not possible, I’ll have to choose not to use the service.

The browser is set up to display AccuWeather forecast based on location. Up to date it displayed forecast correctly. But today it displays Frankfurk-am-Main. When I try to change location, it only searches among german cities. Any help will be appreciated. Here are some screenshots that show listing german cities and no vpn and my exact location.

Hi,

I am at my wits end with unmanageable updates.

I do a lot of research online and have tabs open and forms partially filled in a lot. This last week has seen two unavoidable updates that caused me to lose data I'd been working on in forms that did not re-populate. I first had updates set to install only when FireFox was not running, but it forced a restart anyway - and I lost an entire page of data I'd been working on.

So I changed it to let me choose when to install, but it forced a restart anyway. This is with no notice whatsoever. I open a new tab, and it says I need to restart to keep using FireFox - at that point, every tab I go to will not let me use it. I didn't even know an update had downloaded in the background.

This is a new behavior; I used to have a choice when to download (but not when to install). I'm sure I'm missing something - but what?? Can anyone help with any ideas? Thanks in advance!

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have.

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?