I-Firefox Community Forum

Gmail works on my phone (Android), Chrome, Opera, etc. It will no work in Firefox that I have used religiously for over 10 years. I've signed out of gmail and signed in...a dozen times. Nothing works. If I wish to read my emails, I switch to Opera

Why?

When I use on line banking and I want to look at a check, I can not get Firefox to render a check image. Also I downloaded tickets to an event and FF would not render the Q-code on the tickets. I what to know what settings to change in order to do online banking. BTW it works in Chromium Browser, but I do not use it and have little knowledge about Chromium, I just have it on my laptop for troubleshooting.

When using YouTube system freezes between 5-30 mins, of start of any video. I have troubleshooted, i have checked every extension, i have run every diagnostics on hardware and software , checked and updated every driver but no results i tried checking online but didn't file any solution , the only thing i can do is to reset my system, it does not happen in any other situation. This is happening since the start of Oct'25, if anyone has any idea how to solve this kindly help.

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

When I type in a Google search in Firefox, a red dotted line (not the wavy red line from Firefox's spell check; spell check is disabled) appears. What exactly is this red dotted line? Can I show or hide it in settings? Can I change the setting in about:config? Please help. It's very annoying.

Dear Firefox Team

I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you help?

Thanks.

Max

I asked the following question and was sent to this answer, which does not apply to current versions of Firefox: https://support.mozilla.org/en-US/questions/1228045 My question: how do save a username on Firefox for a website without saving a password because I do not want to save the password?

Hi Firefox Team,

I know how hard you guys work and I've used you almost exclusively since the beginning in 2003 and talked a lot of folks into switching to you over the years.

I'm so frustrated about your decisions to change the options for what we users want on our home page and new tabs. Seems I can only use a blank page or your default home page. And if I want my normal home page I need to click on the home icon. In the course of a day, that's a LOT of extra clicking or the alternative, typing my search query into a tiny URL bar.

Are you planning to change this? Or is this Mozilla control by default the new norm? I'm so sad to admit to be exploring Mullvad and Brave now. Never would have even considered it, even though I'm consciously weaning off other US digital products.

Thanks for any suggestions and for all you do. (Yes my IOS is up to date)

Pen

Is there away to prevent the auto-unhide of the menu bar in full screen mode when the cursor moves to the top of the screen? I have searched for answers to this and found some old posts about creating a userChrome.css file but I couldn't get it to work.

Here's my use case. I access a remote desktop through Citrix for work. I use a browser via Citrix Lite instead of Citrix Workspace because the desktop will dynamically adjust to the window size when I don't need it in full screen which Citrix Workspace will not do. However, the auto-unhide feature of menu bar when the browser is in full screen mode also causes the desktop to dynamically adjust when it drops down and again when disappears. This forces me pause when trying to work because it happens often since I'm using a a large monitor with multiple applications open with tool bars on the top rows. I know that I can not hide the menu and address bar but don't want to lose the extra screen real-estate. I would much rather have a keyboard shortcut to reveal the menu bar or some other option.

This issue just started recently, say within the past 2 weeks Mid September forward.

Only happens in Firefox, Chrome not having an issue. Open Facebook tab and it opens fine then after 10-30 seconds, it crashes with this error "This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this page."

Have disabled all extensions, cleared cache multiple times with no success.

Appreciate any other suggestions on fixing as I'm not a big fan of Edge. Old school. lol

Thanks - Dan

I am using version 143 for Linux and it is suppose to have improved fingerprinting protection. But when I go to https://coveryourtracks.eff.org i still see a result that says "your browser has a unique fingerprint"

Is there a parameter I should be enabling ?