Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Firefox doesn't use most recently opened folder on YouTube

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same … (funda kabanzi)

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same folder. I have tried to find a solution to this and I can't find one. Even removing cookies and site data on YouTube did nothing.

I am genuinely confused and would really appreciate some help.

Asked by Stefan 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (funda kabanzi)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Asked by bruceleavitt 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

can't log into discord or use link to discord channel

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/star… (funda kabanzi)

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/starrupture) Yet I can log in and join a channel tho it with same link in Edge

Asked by Robert RZ 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox crashing on launch after updates

As title: after running updates, Firefox consistently crashes when launching. To give more concrete details: -Running on Linux, specifically KDE Fedora 42. Firefox was … (funda kabanzi)

As title: after running updates, Firefox consistently crashes when launching.

To give more concrete details:

-Running on Linux, specifically KDE Fedora 42. Firefox was updated to 142 from 141, alongside various other updates. -When launching Firefox from any source (directly, through a link, through the terminal etc.), the only window that appears is the crash reporter. -This issue occurs when launching in safe mode. Removing and reinstalling Firefox, including deleting the entire .mozilla folder in Home at the same time does not resolve the issue. I am unable to test rolling Firefox back to 141. -When attempting to launch from the terminal (safe mode or otherwise), the following is output (personal info redacted):


restorecon: SELinux: Could not get canonical path for /home/[username]/.mozilla/firefox/*/gmp-widevinecdm/* restorecon: No such file or directory.

/usr/include/c++/15/array:210: constexpr std::array<_Tp, _Nm>::value_type& std::array<_Tp, _Nm>::operator[](size_type) [with _Tp = HeaderBarButtonType; long unsigned int _Nm = 3; reference = HeaderBarButtonType&; size_type = long unsigned int]: Assertion '__n < this->size()' failed.

Redirecting call to abort() to mozalloc_abort

[ExceptionHandler generates a minidump etc.]

Gtk-Message: [timestamp]: Failed to load module "appmenu-gtk-module"


(I would note that to the best of my knowledge I had not included a plugin for decoding widevine in my Firefox setup, and certainly the Firefox 141 instance on the device being used to write this post (same OS) does not include it) -The crash files in the .mozilla folder, meanwhile, consistently list a segfault at address 0x0.

Any advice on diagnosing/solving this issue would be greatly appreciated. Let me know if there's any other information that would be helpful.

If it would be more appropriate, I could report this through Mozilla's bugzilla instance, but given the issue seems to be very niche (Fedora's ABRT shows a total of 5 unique affected users in the last few days) I am unsure whether flagging this there would be appropriate.

Asked by J 3 izinyanga ezidlule

Answered by J 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox adds unwanted shortcuts to new tab

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new s… (funda kabanzi)

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new shortcuts, bumping two of mine off the page. The shortcuts I've selected are the ones I want. I would like Firefox to stop making suggestions. Does anyone know if that's possible, and, if so, how do you do it?

Asked by Ed LeRoy 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Windows Magnifier View won't follow text curser on web pages after latest Firefox update.

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update. I am typing this into Notepad and copy/pasting it to the te… (funda kabanzi)

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update.

I am typing this into Notepad and copy/pasting it to the text box on the site.


I am legally blind, and I am very dependant on the Windows Magnifier. Yesterday I took the latest Firefox update and after installing it, the Windows Magnifier will no longer follow the text cursor on web pages rendered in Firefox. It will follow typing in the address bar and the search bar on the task bar, but it will not on web pages rendered in Firefox.

I do not have this problem with Chrome or Librewolf.

I had made two earlier posts with no response from Support. I have been trying desperately to figure out what waws going on as I was moving links, bookmarks & passwords into Librewolf.

I tried to refresh Firefox. It didn't work. I tried safe mode. It didn't work. I even tried a different profile. It didn't work. I even tired uninstall & reinstall Firefox. It didn't work.

I even called the Microsoft Disability desk and had them check my magnifier settings, and they are fine, and yet even if I toggled them on & of--it still didn't work.

So finally, out of desperation, I did the dreaded System Restore.

I rolled it back to August 18th and sat and waited.

And though I had to relog into Firefox--it worked!

and i have been surfing happily all evening until I loaded the Spotify player page and it wouldn't play. Okay this was weird because I had been using it all week and suddenly it wouldn't play. I did a search, and apparently it wasn't just me. I opened the About Firefox and there it was--the dreaded update.

Believe me, I really didn't want to restaret the browser, but it was doomed to happen anyway.

And guess what--the Windows Magnifier view won't follow the text cursor in web pages rendered in Firefox--Again!

The Spotify player plays again but.....

If you don't believe me, open the Windows Magnifier, dock it on your task bar, and try to type into a web page. The view just goes cockeyed.

So yes, the update has a bug. And for all the people who are visually handicapped and use the Windows Magnifier we are cursing you right now and hoping for a quick fix before we all have to move to Chrome.

You sighted people have no idea how frustrating this is.

At least I'm glad it's not my PC.

But if it doesn't get fixed, I"m absolutely done with this browser. It is now unusable for people with visual disabilities.

Good luck.

Thank you. '

Asked by springheel 3 izinyanga ezidlule

Answered by springheel 3 izinyanga ezidlule

  • Kusonjululiwe

VPN subscription for computer only not using a phone

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wan… (funda kabanzi)

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wants my phone sorry no phone computers only ?? now how to do it on my computer ?? I have hit a brickwall not happening, unable to select a subscription with mt computer and I am not using a phone just computer only

Asked by Monks 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Ikhiyiwe

MAKE FOXFIRE MY BROWSER !!!!

WHY IS IT SO HARD TO JUST MAKE FOXFIRE MY BROWSER LIKE I HAVE HAD UNTIL SOMETHING WENT WRONG A FEW DAYS AGO AND I GOT UP AND COULD NOT GET IN TO MY MICROSOFT ACCOUNT. IT … (funda kabanzi)

WHY IS IT SO HARD TO JUST MAKE FOXFIRE MY BROWSER LIKE I HAVE HAD UNTIL SOMETHING WENT WRONG A FEW DAYS AGO AND I GOT UP AND COULD NOT GET IN TO MY MICROSOFT ACCOUNT. IT REFUSED TO ACCEPT MY PIN I HAVE USED FOR MANY MANY YEARS . I DON'T KNOW WHAT HAPPENED. THANKS.

Asked by Lillie McPhee 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Can't Immediately Start Typing After Opening a New Tab

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to … (funda kabanzi)

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to fix this.

Asked by JudyCl 3 izinyanga ezidlule

Answered by JudyCl 3 izinyanga ezidlule

  • Kusonjululiwe

Bookmarks

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you … (funda kabanzi)

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you can't tell me how to rectify this.

Asked by siems 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

open gmail in firefox

how do I open gmail in firefox. Right now it opens in microsoft edge and I can't find how to make the switch from edge to firefox

Asked by VJ F 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Ikhiyiwe

remove/revert tab mute button?

I recently upgraded from 128esr to 142, and one of the versions changed the tab mute button into a separate button. How do I change it back to mute button on logo? if i… (funda kabanzi)

I recently upgraded from 128esr to 142, and one of the versions changed the tab mute button into a separate button.

How do I change it back to mute button on logo? if it isn't possible, can I remove the mute button

Asked by SuMo Bot 3 izinyanga ezidlule

Last reply by SuMo Bot 3 izinyanga ezidlule

  • Kusonjululiwe

Addition of AvastAntitrack to Mozilla...

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to … (funda kabanzi)

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to avoid being tracked and hacked. But, to enable AntiTrack, I'm now prompted to add it to Firefox !? Before any action, I'd like to know that this will be efficient and safe : can you confirm that this is compatible with Firefox's proper operation? Thank you, P.Huens.

Asked by Patrick Huens 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule