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Taskbar loads twice

I updated yesterday to Windows 11. Following that update,I had a few difficulties getting Firefox up & running. It seems to be OK now except for the Firefox icon appe… (funda kabanzi)

I updated yesterday to Windows 11. Following that update,I had a few difficulties getting Firefox up & running. It seems to be OK now except for the Firefox icon appearing twice on my taskbar when I switch on my computer. Is there an easy solution? I am not technically skilled. Thanks for any guidance.

Asked by Valleigh 9 izinyanga ezidlule

Last reply by Valleigh 9 izinyanga ezidlule

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Google Dive file download issue

I access google drive through Mozilla Firefox and also zip file or other file download but since 1 to 2 weeks i faced issue to download files especially js file.How can I… (funda kabanzi)

I access google drive through Mozilla Firefox and also zip file or other file download but since 1 to 2 weeks i faced issue to download files especially js file.How can I solve this?

Asked by parijat.s 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

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How to delete an old Firefox account?

I recently created a new Firefox account using my new gmail address. I still have an old Firefox account associated with an old gmail address that was compromised; I woul… (funda kabanzi)

I recently created a new Firefox account using my new gmail address. I still have an old Firefox account associated with an old gmail address that was compromised; I would like to delete the old Firefox account. When I try to sign in to the old Firefox account, I'm told I'll have to sign in using my "primary" account--presumably the new account. When I sign in to the new account, I only see an option to delete the new account, which I don't want to do, as I have Firefox Relay and passwords connected to it. How do I delete (only) the old Firefox account? Thanks.

Asked by N C Irving 9 izinyanga ezidlule

Last reply by markwarner22 9 izinyanga ezidlule

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Youtube. starts with ad and never displays skip or plays videos

what settings have i screwed up on youtube.; always have to watch full advertisement and never displays skip icon to move into subject. what do i need to do to re… (funda kabanzi)

what settings have i screwed up on youtube.; always have to watch full advertisement and never displays skip icon to move into subject.

what do i need to do to rectify this. i am mozila challenged :)

Asked by TOM 9 izinyanga ezidlule

Last reply by jeff-g 9 izinyanga ezidlule

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Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any … (funda kabanzi)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Asked by buy6 10 izinyanga ezidlule

Answered by Logosor 9 izinyanga ezidlule

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video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (funda kabanzi)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Asked by russellofthedesert 9 izinyanga ezidlule

Answered by russellofthedesert 9 izinyanga ezidlule

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Extendion wallet (metamask) is not being open

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check … (funda kabanzi)

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check it.

Asked by Md.mhjahid Student 9 izinyanga ezidlule

Last reply by markwarner22 9 izinyanga ezidlule

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Metamask causes some websites to fail.

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Addition… (funda kabanzi)

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Additionally, the search function on Yahoo Finance no longer functions. Both of these websites and functions work on a mobile version of Firefox connected to the same wifi. At first I had no idea what was causing it but after using troubleshooting mode and turning on extensions one at a time it turns out that metamask was causing the error.

Asked by azureprophet 10 izinyanga ezidlule

Last reply by NoahSUMO 10 izinyanga ezidlule

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virus fake alerts from virus software

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew … (funda kabanzi)

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew license to remove them.. i get notifications every few seconds from them and had to diable notifications. i did send a note on the "broken link" tab to you guys..

its annoying and my malware bytes didn't catch either. it uses mozilla based to send the notification, i couldn't find a place to block the site.


Thank you. Jeff Wagener [edited phone# from community support forum]

Asked by jdwags1 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule

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Tabs crash unless Firefox Destop is running in Windows 8 compatibility mode

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshootin… (funda kabanzi)

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Asked by HeathR 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

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Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (funda kabanzi)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

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Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (funda kabanzi)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 10 izinyanga ezidlule

Answered by jonzn4SUSE 10 izinyanga ezidlule

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Gmail and B of A page access

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few d… (funda kabanzi)

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few days and now simply refuse to load. Both readily load on my Android phone and also load on the computer in question with Microsoft Edge. Has there been an update I missed or any other issue with such pages suddenly becoming incompatible with Firefox?

Asked by Kevin Stone 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule