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  • Okugcinwe kunqolobane

Mono audio only plays out of left channel

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS… (funda kabanzi)

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS 14.6.1, Firefox 131.0.3. Any help is appreciated - thanks!

Asked by adam.straus 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

white font on white background in addressbar, tab titles etc.

Hi, I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, som… (funda kabanzi)

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Asked by firefox-sync21 7 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

CPU busy

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3 All 3 PCs are running BOINC, using the remaini… (funda kabanzi)

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3

All 3 PCs are running BOINC, using the remaining CPU power up to 100%

On PC W10 + FF 131.0 and PC W11 + FF131.0.3 BOINC and FF share the processor time up to 100% On the PC W10 + FF 131.0.3 when FF is dispatched, no processor time is assigned to BOINC and CPU busy is no more 100%. This situation occurs frequently and can last several minutes.

Asked by jlbcs 6 izinyanga ezidlule

Last reply by Mike Taku 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Why can't I sign into gmail on the same tab I'm on?

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have … (funda kabanzi)

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have to pin and move the second tab and then delete the original tab.

Sometimes I'm taken back to login even after I've just left gmail for checking messages. Sometimes I can click and hold the back button and reopen it on an already sign-in instance of gmail, but not when I clear cookies.

This doesn't happen for any other site, just gmail. How do I fix this, or is there no fix?

Asked by D A 6 izinyanga ezidlule

Last reply by D A 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Strange Notification Error Messages

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not r… (funda kabanzi)

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not run McAfee. Here is just one of the messages I keep getting, another one will say "Your payment was rejected and I need to update payment to reactivate protection.

 Here is one I got earlier today...
 Mozilla Firefox

Critical error! Click to turn on the antivirus

Via yfyfx.sec-tl-129-e.buzz

Asked by LadyLee 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox v131.0.3 on Linux Mint 21.3 boots with only blue lines of text and does not boot graphically anymore

I have been using Linux Mint 21+ since May of 2023. At that time I set all the Firefox preferences settings to what I've always set them to in the past, and have run Fire… (funda kabanzi)

I have been using Linux Mint 21+ since May of 2023. At that time I set all the Firefox preferences settings to what I've always set them to in the past, and have run Firefox with them ever since then. Now, about 3-4 weeks ago, I started Firefox and it came up with ONLY blue lines of text (not graphically). My Firefox homepage is "isp.netscape.com". I've waited until now to report the problem, since I was hoping that later Firefox updates would fix itself, but this did not occur with the 3-5 Firefox recent updates.

Originally, I posted the problem to the Linux Mint forums with the following title under SOFTWARE & APPLICATIONS: Firefox browser no longer graphical but only lines of blue text

Somebody there advised me to start Firefox in safe mode, which I did with this command in the terminal: firefox -safe-mode

and to my surprise, Firefox then came up graphically once again. However, going through the Firefox preferences and setting them one at a time, I came to what is causing the problem. Setting PRIVACY & SECURITY -> BROWSER PRIVACY -> HISTORY: "Remember History" to "Never Remember History" forces Firefox to reboot and when it comes up it came up with only blue lines of text, and not graphically.

One responder to my post on Linux Mint forums stated that it was also a problem with her on Windows 11. So, this is not a Linux Mint, or Windows 11 issue, but a Firefox issue. Mozilla made some change to Firefox back 4-5 weeks now that all of a sudden made Firefox come up in blue lines of text, and I changed nothing with Firefox since started with Linux Mint 21.3 1.5 years ago. I will add though, that ONLY my Firefox homepage (listed above) is the only page that is affected by this, every other website I visit comes up graphically.

What's UP?

Ron

Below I've listed all my Firefox preferences settings, in case you need to see them:

Set Firefox Preferences (May 22, 2023)


- General

   Startup
     Uncheck "Open previous windows and tabs"
     Check "Always check if firefox is your default browser"
   Tabs
     Uncheck "Ctrl-Tab cycles through tabs in recently used order"
     Check "Open links in tabs instead of new windows"
     Check "When you open a link, image or media in a new tab, switch to it
           immediately"
     Uncheck "Confirm before closing multiple tabs"
     Uncheck "Confirm before quitting with CTRL+Q"
   Language And Appearance
     Website Appearance
       Click Automatic
     Colors
       Do nothing
     Fonts
       Default Font: "Default (DeJaVu Serif)"
       Size: 16
     Zoom
       Default zoom: 100%
       Uncheck "Zoom text only"
     Language
       English (US)
       Check "Check your spelling as you type"
   Files And Applications
     Downloads
       Click "Save files to:" /media/Linux-BU-HD/Downloads
       Uncheck "Always ask you where to save files"
     Applications
       Change action to "Save File" for all listed under "Content Type"
       Click "Save files"
       Check "Play DRM-controlled content"
   Performance
     Check "Use recommended performance settings"
   Browsing
     Check "Use autoscrolling"
     Uncheck "Use smooth scrolling"    Network Settings
     Do nothing

- Home

   New Windows And Tabs
     Homepage & new windows: Custom URLs...
                             http://isp.netscape.com
     New tabs: Blank Page
   Firefox Home Content
     Uncheck "Web Search"
     Uncheck Shortcuts
     Uncheck "Recommended by Pocket"
     Uncheck "Recent activity"
     Uncheck "Snippets"

- Search

   Search Bar
     Click "Use the address bar for search and navigation"
   Default Search Engine
     Click Google
   Search Suggestions
     Uncheck "Provide search suggestions"
   Search Shortcuts
     NOTE: Click each item individually and then click remove, but not all
           items can be removed

- Privacy & Security

   Browser Privacy
     Click Standard
     Click Always to "Send websites a 'Do Not Track' signal that you don't
             want to be tracked"
   Cookies And Site Data
     Check "Delete cookies and site data when Firefox is closed"
   Logins And Passwords
     Uncheck "Ask to save logins and passwords for websites"
     Check "Show alerts about passwords for breached websites"
     Uncheck "Use a primary password"
   Forms And Autofill
     Uncheck "Autofill addresses"
     Uncheck "Autofill credit cards"
   History
     Fire Will: "Never remember history"
     NOTE: The above requires you to restart firefox
   Address Bar - Firefox Suggest
     Uncheck "Browsing history"
     Uncheck Bookmarks
     Uncheck "Open tabs"
     Uncheck Shortcuts
     Uncheck "Search engines
     Turn Off "Suggestions from the web"
     Turn Off "Suggestions from sponsors"
     Turn Off "Improve the firefox suggest experience"
   Permissions
     Check "Block pop-up windows"
     Check "Warn you when websites try to install add-ons"
   Firefox Data Collection And Use
     Uncheck "Allow Firefox to send technical & interaction data to Mozilla"
     Uncheck "Allow Firefox to install and run studies"
     Uncheck "Allow Firefox to send backlogged crash reports on your behalf"
   Security
     Deceptive Content And Dangerous Software Protection
       Check "Block dangerous and deceptive content"
       Check "Block dangerous downloads"
       Check "Warn you about unwanted and uncommon software"
     Certificates
       Check "Query OCSP responder servers to confirm the current validity
             of certificates"
     HTTPS-ONLY Mode
       Click "Don't enable HTTPS-ONLY mode"

- Sync

   Do nothing

- More From Mozilla

   Do nothing
     Check "Always show scrollbars"
     Uncheck "Always use the cursor keys to navigate within pages"
     Uncheck "Search for text when you start typing"
     Uncheck "Enable picture-in-picture video controls"
     Uncheck "Control media via keyboard, headset or virtual interface"
     Uncheck "Recommend extensions as you browse"

Asked by nuclearpower 6 izinyanga ezidlule

Last reply by nuclearpower 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Transfering passcodes generated in Firefox to MacOS Sequoia

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, … (funda kabanzi)

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, but it didn't work. What do I need to do to get them added to the Mac Password App?

Asked by tedkl1 6 izinyanga ezidlule

Last reply by markwarner22 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Not restoring Bookmarks or extensions

Hi I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions a… (funda kabanzi)

Hi

I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions and bookmarks that i had it seems like it don't restore the information. I am sign in to the right account. What have happen whit all the information that is associated whit that account? Is everything deleted?

Asked by tokar86a 6 izinyanga ezidlule

Last reply by tokar86a 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Pinterest broken

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I se… (funda kabanzi)

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I see are the animated ads, they show fine. In other words, the opposite of what I want. I am only using adblock origin as an extension. I have cleared website data, clicked the shield to stop blocking, and rebooted firefox in safe mode yet the problem persists. Every other browser I have can show pinterest just fine. Safari and Chrome have no issues, only Firefox. I am using Firefox 131.0.3 on MacOS Sonoma 14.7.

Asked by fx44qns8n8 7 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox freezes whole computer, can only do hard shutdown and restart

Windows 11 FF 131.0.3 64-bit This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing.… (funda kabanzi)

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

Asked by D A 7 izinyanga ezidlule

Last reply by Dan 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Content is missing

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only s… (funda kabanzi)

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only scroll down so far -- there was nothing more, no page two, etc. Email to City confirmed the problem with the form was on my end. Then I used Safari to get that same City complaint form. Same site, same form. But, on Safari there was about a full page more to the form that had been missing on Firefox. Additional questions, boxes to check, spaces to fill, places to upload photos/files. And at the bottom of the form was the "SUBMIT" button. I don't think I've had this particular issue with other forms, questionnaires, etc. elsewhere. Is there a filter or something blocking random stuff?

I'm not able to Screenshot the page as shown in Safari, so: https://www.portland.gov/homelessness-impact-reduction/report-campsite I think I can "Add image" as a screenshot of the form as shown in Firefox . . . . . . . . . . . . . . oh well, turns out I don't know how to make all that happen. Thanks for whatever anyone can come up with.

Asked by jabarnas 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Account Disconnected

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account r… (funda kabanzi)

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

Asked by luke.haskell 6 izinyanga ezidlule

Last reply by luke.haskell 6 izinyanga ezidlule

confusing 2nd factor security set-up

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i … (funda kabanzi)

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i made up a string of letters-numbers but nothing happened, tried only my favorite numbers - zip. then couple favorite words - zip. so started to close computer and noticed a lot of emails from Mozilla each with typical 6-digit confirmation code number - so i am not supposed to invent my own private code? all of the numbers emailed to me have long since expired. Please don't kill my accounts! I use a lot of Moz apps - but must use hateful Outfock b/c university no longer supports T'bird.

Asked by AOS 5 izinyanga ezidlule

Last reply by markwarner22 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (funda kabanzi)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Connecting to Facebook

Hi! I'm not sure if this is a Firefox problem or not, but every time I try to go the Facebook website I get this error: "Sorry! Something went wrong :(" And it ha… (funda kabanzi)

Hi!

I'm not sure if this is a Firefox problem or not, but every time I try to go the Facebook website I get this error:

"Sorry! Something went wrong :("

And it has been going on for weeks. Sometimes it works in the evenings (UK time), which seems weird but it is rare. I tried troubleshooting mode and it made no difference. Facebook is my sole means of contact with some people, including one or two students (I'm a tutor). I also tried to install the newest version of Manjaro, but it made no difference.

Also, I cleared the whole history, and do that at the end of each day anyway, so that is not a fixer.

The reason why there is any doubt that it a is Firefox problem is that it also happens with Chromium but without the occasional successful connection.

Does anyone have any ideas? And is there any other information that it might be useful for me to provide?

(Firefox 131.0.3 and up to date version on 12/03/2025) (Manjaro 24.1.1 and up to date version on 12/03/2025)

Supplementary note: I won't be able to use Caprine as an alternative access as it has effectively been obsoleted due to it being dependent on Electron29, which won't build for some obscure reason. And no, I don't have a smartphone.

Thank you kindly,

Oliver.

Asked by oliver_bain 2 izinyanga ezidlule