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  • Kusonjululiwe

Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (funda kabanzi)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Asked by dan.baldewicz 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (funda kabanzi)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Asked by submarinerr 2 izinyanga ezidlule

Last reply by adnanrapp551 1 usuku oludlule

I need my bookmarks back. PLEASE!!!

I use the Firefox sync feature between both my mac & Windows Machine. I had many bookmarks saved(since over a year). In the windows machine, the bookmarks folders wer… (funda kabanzi)

I use the Firefox sync feature between both my mac & Windows Machine. I had many bookmarks saved(since over a year). In the windows machine, the bookmarks folders were not that much required, so i deleted them there. . My bad, Unfortunately lost them on my Mac too. My Firefox account mail is : [edited email from public] @gmail.com . Please help me with restoring my bookmarks folders. Had many learning resources & useful resources in them.

Asked by vkgot95 5 ezinsukwini ezidlule

Last reply by vkgot95 4 ezinsukwini ezidlule

  • Kusonjululiwe

Can't connect to Google since Firefox 100

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me th… (funda kabanzi)

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me that I'm offline or "Oops, error getting emails". If I browse to www.google.com, I just get a blank screen.

This seems to have coincided approximately with the release of Firefox 100, but I'm not totally sure it's related. If I clear all cookies and cache, that seems to resolve the problem temporarily, but it comes back. If I open a Private window or another container, that also seems to resolve the problem temporarily, but it comes back.

Other browsers work with no problem.

If I open a new container, it will work for a while, but eventually stop connecting. This doesn't happen with other websites. Only Google related websites.

I have tried doing a Firefox refresh, but that didn't resolve the problem.

Asked by peterkronenberg 2 izinyanga ezidlule

Answered by Terry 2 izinyanga ezidlule

  • Kusonjululiwe

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (funda kabanzi)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 2 izinyanga ezidlule

Answered by FredMcD 2 izinyanga ezidlule

Firefox will not start

I am writing this message from my laptop because Firefox will not start on my desktop. When I tried to start Firefox this morning it said to wait because it was updating … (funda kabanzi)

I am writing this message from my laptop because Firefox will not start on my desktop. When I tried to start Firefox this morning it said to wait because it was updating but then I got an error message saying: XULRunner Error: Platform version '102.01' is not compatible with minVersion>=3.0 maxversion<=3.0 I tried rebooting my computer but same thing happened. I'd be very grateful for some advice because most of my bookmarks and passwords are stored on my desktop and not this laptop. Please someone help a very desperate old lady! Many thanks

Asked by joyce.kimber 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Full access to WSJ subscription reader comments/mail.

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay o… (funda kabanzi)

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay on Ffx. Can you help?

Asked by baileycas 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Gatway Timeout Error when trying to use Ebay Catagory Links

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links… (funda kabanzi)

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

Asked by Gemini 2 izinyanga ezidlule

Last reply by sw00100100 1 isonto elidlule

  • Kusonjululiwe
  • Ikhiyiwe

Washington Post does not display content pages normally

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with ma… (funda kabanzi)

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with many blank areas. Story content appears with small print.

No problem in Edge nor Chrome.

Asked by hcgoddard 3 izinyanga ezidlule

Answered by -elison- 3 izinyanga ezidlule

Outlook email doesn't work on Firefox.

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Stil… (funda kabanzi)

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Still no change. The https://outlook.office.com/mail/ just won't open. The uploaded image is all that I get to see.

Asked by sbhattacharjee 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

firefox update has erazed all my passwords bookmarks everything.

its just bookmarks its all my passwords. i need help to restore everything. i have tried everything i can find. also i need a spellcheck and cannot find how to action tha… (funda kabanzi)

its just bookmarks its all my passwords. i need help to restore everything. i have tried everything i can find.

also i need a spellcheck and cannot find how to action that

Asked by tbenner 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

  • Kusonjululiwe

scroll bar gone release 100

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll b… (funda kabanzi)

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll bar I had. Is there a way to change it back?

Thank you

Asked by needyahoo 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.op… (funda kabanzi)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 2 izinyanga ezidlule

Last reply by FireFoxFan1 2 emasontweni adlule

I made the horrible mistake of refreshing FIrefox. Now nothing opens. EVERYTHINGis DID NOT CONNECT POTENTIAL SECURITY ISSUE. I have followed the 15465456 instructions to try and fix it the best I could... NOTHING.

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connec… (funda kabanzi)

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connects to nothing. if you know this is going to break all the time, can't you just write a macro to fix it? I have followed all the instructions I can find, and it still doesn't work. I REALLLLLLLLY don't want to dump firefox, but I need something reliable that works.

Asked by Kfidei 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Primary password issue with the portable version.

I installed Firefox portable version on my computer A and B. I set up the primary password on the computer B. I found that I forgot the primary password yesterday. So, I… (funda kabanzi)

I installed Firefox portable version on my computer A and B. I set up the primary password on the computer B. I found that I forgot the primary password yesterday. So, I deleted Firefox from the computer B. Afterwards, I copied and pasted the Firefox portable from the computer A to B. Everything looked fine. The primary password checkbox was unchecked, so I didn't need to worry about it.

However, when I launch Firefox on the computer B today, it asked me the primary password again. As far as I know, all data is saved in the portable folder and I don't understand why it happened. How do I solve this issue?

Asked by Zen 3 emasontweni adlule

Last reply by Dropa 3 emasontweni adlule

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (funda kabanzi)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

Firefox downloaded 8 blank files yesterday, and I don't know what they are or where they came from. Help!

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random… (funda kabanzi)

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random file names and when I right click to read the properties, it says zero bytes. I have already googled this question a billion different ways, but I have come up with nothing.

I have virus scanned it, but it found nothing.

I do not know where these came from. I was at work at 9:03AM yesterday, and I never download anything from random sites, and like I said, I wasn't even on my computer yesterday at that time to download anything. No one else could either, I live alone. I only just noticed this today when I checked my download folder and found 8 random files, and it says FireFox downloaded them yesterday.

I've included a picture of what it looks like. What on earth is this? And why is it microsoft edge logo? I don't even use that darn browser.

Asked by JakeSmith 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 emasontweni adlule

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (funda kabanzi)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 izinyanga ezidlule

Last reply by rajveerwolf24 4 emasontweni adlule