Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (funda kabanzi)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Asked by avlyn.singer 4 ezinsukwini ezidlule

Last reply by Denys 3 ezinsukwini ezidlule

  • Kusonjululiwe

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (funda kabanzi)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Asked by aomcan 5 ezinsukwini ezidlule

Answered by aomcan 5 ezinsukwini ezidlule

  • Kusonjululiwe

My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (funda kabanzi)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 1 isonto elidlule

Answered by James 1 isonto elidlule

  • Kusonjululiwe

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (funda kabanzi)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 1 isonto elidlule

Answered by Villainous Chillinous 1 isonto elidlule

  • Kusonjululiwe

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (funda kabanzi)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 1 inyanga edlule

Answered by Jose Carrillo 1 inyanga edlule

  • Kusonjululiwe

Update email with access, but no change options found?

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspb… (funda kabanzi)

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspberry Pi OS, raspberrypios - 1.0 Here's what I see: attachment.

Asked by kFirefoxForum 1 inyanga edlule

Answered by kFirefoxForum 1 inyanga edlule

  • Kusonjululiwe

Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (funda kabanzi)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Asked by Adin 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (funda kabanzi)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

Asked by noel_envode 10 izinyanga ezidlule

Answered by noel_envode 10 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Bizarre emailchange issue

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it… (funda kabanzi)

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it is not listed anywhere in Firefox (Mozilla ) that I can find. Typically software issues ..day in the life crap.

Asked by SuMo Bot 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule