Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Transfer Firefox profile from old Windows 7 PC to new Windows 10 PC

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've foun… (funda kabanzi)

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've found the profile created by the new installation, but it seems to appear in two folders: AppData/Roaming/Mozilla/Firefox/Profiles, and AppData/Local/Mozilla/Firefox/Profiles. Should I simply substitute the old profile for both instances of the new profile? NB This message is posted from a different platform (Mac) Thanks

Asked by DavidMW 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (funda kabanzi)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 1 unyaka odlule

Answered by Václav Trpišovský 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (funda kabanzi)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 2 iminyaka edlule

Answered by Andrew 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to Undo Firefox Refresh

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything … (funda kabanzi)

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (https://support.mozilla.org/en-US/questions/1195682 was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps.

Asked by amylastlast123 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (funda kabanzi)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 1 unyaka odlule

Answered by ankrnl01 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Transferring Firefox Profile from one computer to a new one. Win7 to Win10. Desktops

I have a Win7 machine, and just bought a new Win10 desktop. I followed some instructions from a YouTube solution. From the Help>Troubleshoot>Profile Folder, I copi… (funda kabanzi)

I have a Win7 machine, and just bought a new Win10 desktop. I followed some instructions from a YouTube solution. From the Help>Troubleshoot>Profile Folder, I copied the profile folder (onto an external drive) and pasted it (from the external drive) onto the new OS(C:) as per instructions.

It did not work, I do not have all my bookmarks and extensions, etc. on the new Firefox browser I have installed on my new machine.

I don't know what to do now. All that was selected and overwritten is still selected on "This PC>OS(C:)" I was tempted to just delete all that shows selected...maybe not a good idea.

I really just wanted to migrate all my bookmarks, but doing the full profile folder seemed like a good idea at the time.... Help Mr. Wizard?!!

Asked by cmainne 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Kusonjululiwe

I have a 2008 iMac with El Capitan 10.11.6 ... Need to re-load my Firefox, but can't.

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know… (funda kabanzi)

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Asked by dkydd1 3 izinyanga ezidlule

Answered by James 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox keeps trying to update and to install the Software updater even though I opted out

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the lates… (funda kabanzi)

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Asked by vascocc95 1 unyaka odlule

Answered by vascocc95 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to disable "You have chosen to open this file" dialog for zip files in firefox

Hi Team, I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it. I have looked for some solution in google search t… (funda kabanzi)

Hi Team,

I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it.

I have looked for some solution in google search that did not help.

Please help me on this.

Asked by inzmamulhaqansari25 1 unyaka odlule

Answered by JohnTake 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

XPCOM error in Linux on Chrome OS Firefox 87.0

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/lib… (funda kabanzi)

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

Asked by Aiden Snyder 1 unyaka odlule

Answered by Aiden Snyder 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Copying open tabs to new computer without sync

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from vario… (funda kabanzi)

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from various sources, automatic repair, etc. it just won’t boot up). I hope that I’ll be able to extract my important files from my hard drive. I’m setting up a new windows 10 computer. My question is, can I copy over a file from my old computer to my new computer that Firefox will recognize and open up the tabs that I was last working on from my old computer? I have not synced, but the last time that I was able to use my old computer I did close Firefox cleanly, and I was able to log off from windows with no serious issues. Hopefully there is a file that I can copy over which will simply allow me to continue working on my open tabs. Thanks in advance.

Asked by zippy8416 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe

Download panel opens with every single download

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't … (funda kabanzi)

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't find a way to stop that from happening.

[came across another question that brings up the same issue], but that one focuses more on a site presumably changing about:config rather than the issue of the download panel itself.

Asked by elbruno3593 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Import passwords from file

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login… (funda kabanzi)

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login-data-file explains how to import passwords from file, but this option is missing. The only option available is Import from another browser.

From here https://bugzilla.mozilla.org/show_bug.cgi?id=1702336 it looks like the feature was disabled 9 months ago. It is not clear what is the workaround in interim and what is the current state of resolution. For example, how do I use passwords CSV file to load into Microsoft Edge or Chrome and then import this data from that browser back to FireFox?

Asked by IvanKovalev 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I cant download anything

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser … (funda kabanzi)

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser :D Why is that happening? I did reset firefox by the way and there were couple downloads and then it broke again. I have this add on saves backup automaticly and here we can see there is something wrong because it cant save the file.

Asked by Hüseyin 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't Import Files from CSV

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The … (funda kabanzi)

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

Asked by joyce.wolf 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Import Extensions from Chrome

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I kno… (funda kabanzi)

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

Asked by Ron 12 izinyanga ezidlule

Answered by TyDraniu 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

XULRunner: Error: Platform version '95.0.1' is not compatible with minVersion >= 95.0 maxVersion <= 95.0

Hello. I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is bei… (funda kabanzi)

Hello.

I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is being updated by another instance" in the About Firefox dialog when both were running. So I closed one of them and the other offered me the usual button to update immediately. I did it, restarted that Firefox instance/profile, which restarted normally, but now the second one does not open. Instead, I get the error transcribed above in the subject (see attached screenshot).

So my question is: please, how do I regain access to my second profile without losing that profile's data?

Asked by a.r 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Impossible to install Firefox, error: VCRUNTIME140_1.dll

Hi, I can't install Firefox and I don't know what's going on here. Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop a… (funda kabanzi)

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

Asked by mrmister23 6 izinyanga ezidlule

Answered by jonzn4SUSE 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (funda kabanzi)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 8 izinyanga ezidlule

Answered by cor-el 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot install Firefox on Windows because 7-Zip is blocked by Group Policy

This question has been asked and answered many times before (e.g., https://support.mozilla.org/en-US/questions/1088420, https://support.mozilla.org/en-US/questions/115715… (funda kabanzi)

This question has been asked and answered many times before (e.g., https://support.mozilla.org/en-US/questions/1088420, https://support.mozilla.org/en-US/questions/1157159, https://support.mozilla.org/en-US/questions/1110373) but none of the solutions suggested are amenable to me. I need a way of installing Firefox on Windows that does not involve 7-Zip, which is blocked by my IT department, in any form. Is it possible?

Asked by graham.e 1 unyaka odlule

Answered by graham.e 1 unyaka odlule