Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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XPCOM error on full install

I started getting "can't load XPCOM" errors when starting Firefox. I did a full uninstall, then attempted to install the new version, I still get the same error during t… (funda kabanzi)

I started getting "can't load XPCOM" errors when starting Firefox. I did a full uninstall, then attempted to install the new version, I still get the same error during the install.

Asked by Armstrong.jeffrey 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually i… (funda kabanzi)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID 1 unyaka odlule

Answered by James 1 unyaka odlule

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Updates ??{Diabled by my organization} ?? NOT TRUE

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updatin… (funda kabanzi)

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updating my OS early this week. Now running Linux Mint 21.3I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates

Asked by B.H.H. 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Firefox never updating in background despite the settings

Hello everyone, I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I … (funda kabanzi)

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

Asked by Relax 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (funda kabanzi)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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firefox browser help

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to do… (funda kabanzi)

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to download but it didnt. I also am tried to download an addon/extension, and that automatically fails to download. How can i fix this?

Asked by Qtip_69 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox deleting pdfs downloaded in private mode

I had downloaded a couple of pdfs from google drive via private browsing which were stored in my 'Downloads' folder. But as soon as I closed the window the pdfs were dele… (funda kabanzi)

I had downloaded a couple of pdfs from google drive via private browsing which were stored in my 'Downloads' folder. But as soon as I closed the window the pdfs were deleted. I had also downloaded a zip file which wasn't deleted.

Asked by llxphltc 1 unyaka odlule

Last reply by llxphltc 1 unyaka odlule

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firefox deb package weird text

I've followed this tutorial on howto install firefox as deb via apt. After successfull installation the menu font looks really wierd. It looks stretched and the numbers a… (funda kabanzi)

I've followed this tutorial on howto install firefox as deb via apt. After successfull installation the menu font looks really wierd. It looks stretched and the numbers are not displayed correctly.

The left image shows snap package install and the right image deb package.

Ubuntu 23.10 Firefox beta

Asked by geht euch n scheiss an 1 unyaka odlule

Last reply by geht euch n scheiss an 1 unyaka odlule

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Updating to 127 unable to restore current session windows

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1… (funda kabanzi)

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1.

I tried exporting my session with Tab Session Manager in 126.0.1 and reopen them in 127, but that only restores the last tab of each window (oddly). The json clearly lists 3 windows each with multiple tabs. I tried copying the sessionstore-backups folder, but no dice.

Symptoms similar to : https://support.mozilla.org/en-US/questions/1446921

Asked by RainbowIslands 1 unyaka odlule

Answered by RainbowIslands 1 unyaka odlule

  • Okugcinwe kunqolobane

Downloading language data for offline translation

How do I download language data for translating on a machine that is not connected to the internet? I already followed the instructions here to download an offline firef… (funda kabanzi)

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!

Asked by William Jones 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Auto-Update Setting Not Honoured

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to… (funda kabanzi)

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to install them" (screenshot attached). However, this setting is not honoured. Every month, the browser auto-updates and forces a browser restart for me to continue working (screenshot attached). For 126->127, there was in fact no notification to update and the update happened automatically in the background with a restart forced upon me. What's the point of having this setting if it's not going to be honoured?

Asked by ø 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

how to fix "suggest-unexpected" incompatible database version error?

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation. I used the Ubuntu Sn… (funda kabanzi)

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation.

I used the Ubuntu Snap store to install Firefox and put my old profile in -- this is the one that I was using on my previous Ubuntu 24.04 installation just a couple days ago -- and everything seems fine, but I do see this error message:

[ERROR error_support::handling] suggest-unexpected: Error opening database: Incompatible database version: 18

It gets printed when I type things in the search bar, so it seems related to some sqlite database related to history and autocompletion.

Is there a way to fix this? I'm fine with just deleting it, so long as the other parts of the profile remain.

(This is a strange error, since after all I was using the exact same setup -- Firefox on Ubuntu 24.04, installed via snap -- just a couple days ago, and it was, as far as I know, up-to-date.)

Asked by Dan Drake 1 unyaka odlule

Last reply by Dan Drake 1 unyaka odlule

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FireFox Download Excel File in D365 System But Change to HTML File

Dear all, We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I clic… (funda kabanzi)

Dear all,

We develop a system on D365 platform. On Chrome enviroment, I click the export option, it will download the excel file, I can open it on Excel. However, I click the export option on FireFox, it will download the excel file but I can't open it on Excel. When I use the notepad to open the file to see the content, I found the file become HTML content. I can see the file on web broswer. I don't know why the file content will be change HTML content when I use the Firefox to download it.

Please help....

Andrew

Asked by luckyhohk 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

The request was blocked for security reasons

I have not been able to sign in to my firefox account. I recently re-installed windows and tried to log in in firefox but its giving the error "The request was blocked fo… (funda kabanzi)

I have not been able to sign in to my firefox account. I recently re-installed windows and tried to log in in firefox but its giving the error "The request was blocked for security reasons". How do i fix it? Help me i have important bookmarks and websites that i don't want to lose.

Asked by hopelessxD 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Firefox on a chromebook, tyring to install extensions for dashlane

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions … (funda kabanzi)

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions work with Chrome, but I can't seem to get them to work with Frefox. The Chrome search engines choices are limited; ones that I never use with Firefox. Is there something in the Chromebook environment that limits firefox capabilities? (Am I looking for something that just is not possible?) Is there a work around? (Any Linux tricks?) I also have asked the same question of Dashlane, but have not heard back yet. My imperfect solution is use Chrome when it is a known website, and the password is recorded with Dashlane, and to use Firefox for new searches, where the choice of search engines is better.

Has anyone developed a search engine where there are no "sponsored" results. I understand that it would probably not be free.

Asked by amyinavl 3 iminyaka edlule

Answered by amyinavl 3 iminyaka edlule

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Bookmarks do not appear in a list in the sidebar

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and… (funda kabanzi)

I transferred by Firefox bookmarks from my old computer to my new Windows 11 computer. I think they transferred fine. But to access them, I have to click on Bookmarks and then go down to Manage bookmarks and click on it. Then I see them on the page that has all the Import and Backup access on it. How do I get them to appear in the side panel as a list like they did on my old computer?

Asked by w.burnham 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule