Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox crashes

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firef… (funda kabanzi)

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firefox in Safe Mode because it crashes whenever I try to start it.

Asked by paulhem 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (funda kabanzi)

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Asked by KCop 1 unyaka odlule

Last reply by James 10 izinyanga ezidlule

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Can't remove cookies using keyboard

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cooki… (funda kabanzi)

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cookies, scroll using the arrow then delete. Now I have to ctrl+click, scroll and click remove. One mis-click and they all get unselected and you have to start again. How to re-enable the delete key?

Asked by nigelfo 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Firefox suspends/hung while openning new tab - Quantum v58.02

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on th… (funda kabanzi)

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Asked by essential 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

Firefox cache buggy

Hello, Since v80 cache is completly buggy. It don't refresh pages when it changes. For me it's a bug and many of our customers working with Firefox have the same problem.… (funda kabanzi)

Hello, Since v80 cache is completly buggy. It don't refresh pages when it changes. For me it's a bug and many of our customers working with Firefox have the same problem.

Working in websites backoffice (Joomla, Prestashop, etc ...) is now almost impossible ! We have to use CTRL-F5 each time we load or relaod a page ...

Is Mozilla technical team aware of this problem ??

Asked by pascal12 1 inyanga edlule

Last reply by FredMcD 1 inyanga edlule

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Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (funda kabanzi)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 2 iminyaka edlule

Last reply by Pj 2 iminyaka edlule

Media control bug

Firefox 81, media control function has a bug. All the sites that I use work with it normally. Except VK. Controlling functions like pause, prev or next are working ok. Bu… (funda kabanzi)

Firefox 81, media control function has a bug. All the sites that I use work with it normally. Except VK. Controlling functions like pause, prev or next are working ok. But system media pad always shows title and cover only of the very first track has been played.

Asked by 1ector 4 emasontweni adlule

Last reply by jscher2000 4 emasontweni adlule

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Discrepancy or error in Firefox documentation regarding mixed content

While trying to make a purchase, I noticed that Firefox flagged the web page with insecure mixed content. However, the browser info contradicts the official documentation… (funda kabanzi)

While trying to make a purchase, I noticed that Firefox flagged the web page with insecure mixed content. However, the browser info contradicts the official documentation.

The browser states, "Information you submit could be viewed by others (like passwords, messages, credit cards, etc.). Your connection is not private and information you share with the site could be viewed by others."

Yet according to the documentation, the orange triangle icon indicates passive mixed content. It states, "Attackers may be able to manipulate parts of the page like displaying misleading or inappropriate content, but they should not be able to steal your personal data from the site."

This seems like a contradiction. The browser is telling us that our information could be compromised, while the documentation states that attackers should not be able to access personal data.

Can you please clarify which one is correct? Also, if the browser is misleading, it should be corrected in a future update. If the problem is with the documentation, it should be updated.

BTW, I noticed that the website had Google Analytics objects embedded. Could that be the source of the insecure HTTP content?

Can websites with passive mixed media content be trusted with sensitive data?

Asked by Angie 9 izinyanga ezidlule

Last reply by Wesley Branton 9 izinyanga ezidlule

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Firefox crashes

Hello! My Firefox tabs crash constantly since I got a new computer. I have tried all the suggestions I can find in the forums. I did try downloading Firefox for enterpris… (funda kabanzi)

Hello! My Firefox tabs crash constantly since I got a new computer. I have tried all the suggestions I can find in the forums. I did try downloading Firefox for enterprise but I could not figure out how to get it up and running, it seemingly installed, but Firefox seems to be the same. My new (to me) computer is a MacBook Pro 13" mid 2012 if that has anything to do with it. I have Parallels installed on my computer for the first time, if that might have anything to do with it. I have not had the problem with Firefox crashing within the Virtual Machine, though. Here is the latest submitted crash report: bp-f70bd533-3d22-4cd6-9f39-498920200121 Thank you for any insights and help!

Asked by hbschofield 9 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

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Firefox frequently stutters, lags, and results in severe input delay

This has only been happening for about a week or so, but it seems to be getting gradually worse and worse to the point where I'm considering just using another browser. B… (funda kabanzi)

This has only been happening for about a week or so, but it seems to be getting gradually worse and worse to the point where I'm considering just using another browser. Basically what is happening is that whenever I'm using Firefox, it will very frequently stutter/lag. And by "frequently" I mean once every 2-4 seconds. This stutter hangs for about another 1-2 seconds before any inputs I attempted will suddenly and quickly catch up.

For instance, if I'm typing (like I'm doing with this description) it will regularly hang as I type for about a second or two. I can still type while it is hanging, but nothing will appear on the screen until it finishes its stutter, then it will suddenly just display everything that I typed.


-Important note: When I say "hangs" I don't mean in the tradition sense where the browser goes unresponsive. The browser does not freeze. In the case of me typing in a text box, the cursor still blinks as if it is waiting for input. If I'm watching a video, the video will continue to play, etc. What is "hanging" is literally my ability to input anything.

Another example: Scrolling. I'll attempt to scroll, then it will hang for a moment, then quickly jump to the location it 'should' have scrolled to.

This goes for literally any input. And Like I said before, it seems to be getting worse and worse gradually over time. It started as a negligible little hiccup that happened randomly. Then it got more frequent and more pronounced. Now I can't even type a full word without it lagging out. Just earlier I was watching a youtube video and tried to click my mouse to pause the video... but the video didn't pause for a full 3 seconds until after I clicked my mouse.

Things I have done so far:

  • I made sure I was using the most recent version of Firefox (69.0)
  • I downloaded chrome to test if that gave me the same issues. It did not. Everything worked super smoothly.
  • I looked at the resources Firefox was using in task manager and Firefox uses about 530mb of memory, and hovers between 4-11% of CPU usage.
  • I have already attempted a restore for Firefox, which did nothing to fix the issue.
  • I've made sure my graphics drivers where up to date.
  • I've disabled hardware acceleration in the settings.

I've been using Firefox for over 12 years now and I really don't want to switch browsers... but I don't know what else I can do.

Asked by R3 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Since October update to 1809: Full screen bug when Firefox is snapped to a side

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left… (funda kabanzi)

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left and right is still a few pixels square. In addition, the taskbar is in the foreground (can not be fixed). [IMAGE 1]

If not left, right (top or bottom) snapped then it works, if Firefox is maximized too. The error occurs only in Firefox. Exit Explorer.exe and reboot PC does not work. Error exists since update on the first day of release (early October) - version has been withdrawn by MS,

I also installed the version on my laptop and have been updating ever since.

Apparently the error also occurs with some others: https://www.reddit.com/r/Windows10/comments/9lwzmm/fullscreen_broken_in_october_update/ but it has probably not changed.

Useful data: Windows version 1809 build 17763.134 Graphics driver up to date Firefox completely reinstalled (profile, cache & cookies deleted) even without add-ons started. 2 monitors On the laptop (also tested with 2 monitors) no problems.

I am thankful for every help. Error is really annoying.

Asked by riggy93 1 unyaka odlule

Last reply by helpArobotPls 1 unyaka odlule

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Having Problems with Dropdown Menu on a particular site.

I'm having problems with my dropdown notification and profile menus at this particular site: https://splinternews.com/ The problem only started after the patch for v.66. … (funda kabanzi)

I'm having problems with my dropdown notification and profile menus at this particular site:

https://splinternews.com/

The problem only started after the patch for v.66. The problem is that when I navigate to the site, the dropdown menus - which you get by clicking on the numbered icon or profile icon in the top right of your page after you log in - work sometimes and other times you can't. I makes the site mostly unusuable since you can't see your notifications. It's kind of a crap-shoot. I thought messing around with and toggling on and off "Performance" standards might work, and it appears that it does change things for a minute or two, but then it ceases to matter.

Do I need to downgrade? Where is the downgrade page?

Asked by FireFoxFan1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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I've had over 60 crashes in the last 24 hours and no idea what I'm doing to cause them.

I used to not have issues with Firefox but in recent weeks Firefox has crashed so much that it's becoming increasingly unusable for me - I've had 63 crashes in the last 2… (funda kabanzi)

I used to not have issues with Firefox but in recent weeks Firefox has crashed so much that it's becoming increasingly unusable for me - I've had 63 crashes in the last 24 hours, including 6 in the process of writing this post. The crashes do not seem to be caused by any specific website or action, and they still occur in safe mode. It is becoming increasingly rare for Firefox to last more than a few minutes without crashing. Any information that would alleviate me of this problem would be greatly appreciated. Some error reports are listed below:

68629781-e276-4f4c-9dd1-00ee60200117 c99db3fa-03ae-4b5b-90b8-9aa3c0200117 bp-a3917ccc-02b7-4433-a279-136e40200117 72931ed9-4d79-4ee7-8954-28b830200117 eb1c3d21-f920-4c1d-a472-452530200117

Asked by X 9 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

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My left shift key doesn't work, but only in FF

On my Lenovo laptop, the left shift key doesn't work within Firefox. Both shift keys work in other browsers, other programs, etc. The right shift key works within Firef… (funda kabanzi)

On my Lenovo laptop, the left shift key doesn't work within Firefox.

Both shift keys work in other browsers, other programs, etc. The right shift key works within Firefox. When I try to use the left shift key together with another key, nothing happens. For example, a capital H just won't appear and if I type "Hi" it appears as just "i". When I plug in an external keyboard, both the right and left shift keys DO work

What I've tried so far: - Uninstalled and reinstalled FF - Tried FF in safe mode - Uninstalled and reinstalled the keyboard from Device Manager in Windows - Restarted laptop

None of this works! Would appreciate suggestions.

Asked by lkaras 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

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Unresponsive script when opening Preferences

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444" Starting i… (funda kabanzi)

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444"

Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck. So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

What can I do to keep using Hebrew and to be able to access the preferences?

Thanks!

Asked by Ido 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (funda kabanzi)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 3 izinyanga ezidlule

Last reply by FredMcD 2 izinyanga ezidlule

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Downloaded files are deleted upon exiting Firefox Quantum

For several weeks, files downloaded during my browser session were automatically deleted when I exited Firefox. The problem may have been limited to html pages download… (funda kabanzi)

For several weeks, files downloaded during my browser session were automatically deleted when I exited Firefox. The problem may have been limited to html pages downloaded using "Save Page As...", but could have been regular downloaded files as well, but I didn't notice.

I believe that I was running 64.x (sorry I don't remember the dot release number).

I think I narrowed it down to the configuration option, "[ x ] Browsing & Download History" under Privacy & Security, Settings for Clearing History. I have always had this box checked, and downloads never disappeared before, just as the option description implies.

Then, a Firefox pop-up jumped in my face and told me to upgrade to 65.0, which I did.

Now my downloads don't seem to be deleted any more.

HOWEVER, I looked at the list of fixes for version 65.0, and saw NO MENTION of this problem, so I am asking you to confirm whether or not this was a known problem that was fixed in version 65.0, or if you think I am experiencing an intermittent problem that may return to haunt me when conditions are right.

Thanks in advance.

-JDB

Asked by jdb8433 1 unyaka odlule

Last reply by WestEnd 1 unyaka odlule

Spinner spins, pages won't load after viewing page source

Whenever I view a page source on Firefox, it then will not allow any other pages to load. They just spin. Once I restart FF, I can go to new pages. Is this a known issue?… (funda kabanzi)

Whenever I view a page source on Firefox, it then will not allow any other pages to load. They just spin. Once I restart FF, I can go to new pages. Is this a known issue?

Asked by DirCat 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule