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Constant crashed with blue death screens Firefox after Win 8.1 to Win 10 upgrade

Hi all, Since I switched to Win 10 Firefox constantly crash on my computer. Tried fresh install no change Tried repair no change Switched off extension and then on (o… (funda kabanzi)

Hi all,

Since I switched to Win 10 Firefox constantly crash on my computer.

  • Tried fresh install no change
  • Tried repair no change
  • Switched off extension and then on (one by one) no change
  • Deleted cache - History - etc .. :( it worked for only a few days since I did a full scan with Microsoft Defender.
  • Since this last crash (as I could not launch Firefox anymore I used shift + click on Mozilla shortcut)I decided to switch off the graphic card acceleration and all the other option in this menu and it seems to help

Could you tell me how to send you the crash report ( I do have 8-10 of them already sent to Mozilla)

Asked by becool.san 6 izinyanga ezidlule

Answered by FredMcD 6 izinyanga ezidlule

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Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (funda kabanzi)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 9 izinyanga ezidlule

Answered by FredMcD 9 izinyanga ezidlule

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Firefox crashing everytime after closing

bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/… (funda kabanzi)

bp-74dcfb49-6be0-49a8-9933-c5b0d0210827 8/27/2021, 8:41 AM bp-bc558b71-8b12-483f-a2c7-d51920210827 8/27/2021, 8:41 AM bp-bfea7b56-c540-4640-8ab9-9b81d0210827 8/27/2021, 8:41 AM bp-aac7a4b1-aafd-4084-9fa0-7c3500210827 8/27/2021, 8:41 AM No one has helped solve this issue thus far. I have tried every suggestion about history and everything im fixing to just uninstall firefox forever if I cannot get one of you to help me.

Asked by fanucweld 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

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No menu, bookmarks, address bar or add-on icons.

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the tas… (funda kabanzi)

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the taskbar. This is also not just firefox. Chrome and Edge are doing the same thing. Edge has 0 add ons, Chrome and Firefox have the same add ons. My firefox version is 88.0.1, I'm running Windows 10 up to date, I have a high speed internet connection. This issue started maybe 3 days ago. I tried bringing it up in safe mode (troubleshoot mode) and still didn't have any of my normal buttons (close, minimize, maximize).

I can temporarily fix the issue, if I hit the F11 (full screen), the screen will jump, at first no change (it would be entering full screen when I hit it first), hitting it again (exit full screen) will bring back my normal window, complete with add-ons, all buttons and even my background image.

I'm attaching a screenshot. I'm really at a loss on this one. Any help would be appreciated.

Dave

Asked by Dave254 1 unyaka odlule

Answered by Dave254 1 unyaka odlule