Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Firefox always crashes on first launch; previous session tabs are forgotten

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's for… (funda kabanzi)

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

  • I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
  • "Open previous windows and tabs" is enabled in options.
  • "Firefox will: Remember history" is set in the History options.
  • Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

Asked by drumbum1098 10 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe

How do I diagnose a reproducible tab crash?

Just over a week ago, I found that a particular page transition always crashed by browser tab (i.e. a reproducible crash). This occurred on the Quora.com website when vis… (funda kabanzi)

Just over a week ago, I found that a particular page transition always crashed by browser tab (i.e. a reproducible crash). This occurred on the Quora.com website when visiting the 'Questions' tab for any Quora Space. I am not aware of anything special associated with this operation, and it works OK in Chrome. There may be other cases -- outside of that particular website -- but that is the one most affecting me at the moment.

There are no associated Windows events logged. I checked about:crashes and the Crash Report folder but i cannot find any readable details.

If I refresh the page then the transition occurs without problem.

I would like to find the cause myself because I am on an Windows 7 64-bit ESR version, although I do not believe this is an ESR issue as it was working fine a couple of weeks ago. it is just that I cannot find any logged information on the cause.

Asked by ACProctor 4 izinyanga ezidlule

Answered by ACProctor 4 izinyanga ezidlule

  • Kusonjululiwe
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New tabs always crash

I keep having an issue on my desktop of every new tab I open crashing. I can access the homepage, but if I put anything into the search bar, the screen goes to "Gah. Your… (funda kabanzi)

I keep having an issue on my desktop of every new tab I open crashing. I can access the homepage, but if I put anything into the search bar, the screen goes to "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." And when I try to restore the page, it brings me back to that screen again. I couldn't even access Mozilla Support on my desktop to report this, I am on this site through my phone.

Asked by Caitlynn Jordan 7 izinyanga ezidlule

Answered by Paul 7 izinyanga ezidlule

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firefox crashing constantly tabs any help to fix would be welcomed

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to … (funda kabanzi)

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Asked by hoobstanke 11 izinyanga ezidlule

Answered by hoobstanke 11 izinyanga ezidlule

  • Kusonjululiwe

All Tabs Crashed

Installed the latest update and now no tabs will load. Even uninstalled FF and it's still not loading any website!

Asked by Wryker 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Ikhiyiwe
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compliaNT

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is hel… (funda kabanzi)

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Asked by jiten doshi 11 izinyanga ezidlule

Last reply by Paul 11 izinyanga ezidlule

  • Ikhiyiwe

FIREFOX CRASH

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (funda kabanzi)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Asked by glee018b1 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

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Ctrl-key is stuck after some hotkeys (Bug?)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause… (funda kabanzi)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

Asked by teascade 1 unyaka odlule

Answered by teascade 1 unyaka odlule

  • Ikhiyiwe

Firefox crashes after Windows 11 upgrade

I upgraded my Dell PC to Windows 11 yesterday via Windows Update, since support for Windows 10 is ending. Now Firefox crashes often when I close the browser. Everything… (funda kabanzi)

I upgraded my Dell PC to Windows 11 yesterday via Windows Update, since support for Windows 10 is ending. Now Firefox crashes often when I close the browser. Everything works fine while I'm using Firefox, it's only when I close the browser that sometime later I will get a crash message on my desktop. I have tried uninstalling Firefox and reinstalling it, and the problem persists. From what I can tell, there's some process which is ongoing after the browser is closed, which isn't terminating properly and that's why it's crashing. I have submitted several crash reports, but don't know how to post them here.[bp-2e2d8f06-4c87-43a6-8b32-b0f5a0251006]

Asked by SuMo Bot 4 izinyanga ezidlule

Last reply by SuMo Bot 4 izinyanga ezidlule

  • Ikhiyiwe

FREQUENT FIREFOX CRASHES!

WHY CAN'T YOU FIX YOUR BUGGY BROWSERS??? LOOKS LIKE I'M GOING TO OPERA OR EDGE NOW!!! STOP C0000005 ERRORS! I CAN'T BELIEVE HOW YOU'VE MESSED UP A ONCE-GOOD BROWSER! … (funda kabanzi)

WHY CAN'T YOU FIX YOUR BUGGY BROWSERS??? LOOKS LIKE I'M GOING TO OPERA OR EDGE NOW!!! STOP C0000005 ERRORS! I CAN'T BELIEVE HOW YOU'VE MESSED UP A ONCE-GOOD BROWSER!

Asked by glee018b1 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

  • Kusonjululiwe
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Suspected Firefox causing Windows crash

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 I… (funda kabanzi)

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Asked by kiacle 1 unyaka odlule

Answered by kiacle 1 unyaka odlule

  • Ikhiyiwe

FIREFOX FREQUENT CRASHES

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (funda kabanzi)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Asked by glee018b1 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule