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Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (funda kabanzi)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

Self-hosted add-on install is broken on Firefox 100.0 and 101 beta

Hello! We distribute Firefox add-ons on PC and macOS outside of Mozilla store. Until Firefox 100.0 our users were able to install the add-on by clicking a button on the p… (funda kabanzi)

Hello! We distribute Firefox add-ons on PC and macOS outside of Mozilla store.

Until Firefox 100.0 our users were able to install the add-on by clicking a button on the product side which was opening a link to XPI file hosted on our company's download server. That was triggering a usual install dialog from Firefox where it asks user to confirm the installation.

Starting from Firefox 100.0 this stopped happening and we started receiving numerous support calls from our customers about not being able to install the add-on. The issue now is that when the XPI link is opened in Firefox, the install dialog does not appear which brings a lot of confusion to the user. Firefox shows the link to the XPI in the address bar but does not start the usual install process (attaching screenshot of how it looks like on my Mac). The issue applies to both macOS and Windows platforms. I've opened a bug case on bugzilla. The link for reference: https://bugzilla.mozilla.org/show_bug.cgi?id=1766965

Could someone please clarify how we should proceed with this issue? We are now getting reports of this issue from many of our customers. Thank you.

Asked by Arthur Valiev 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

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Addons are getting disabled automatically

Looking for any help or advice, I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I … (funda kabanzi)

Looking for any help or advice,

I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I can install adblock, it will work until the browser is closed, next time I open the browser it will be disabled with no option to re enable it and no explanation as to why it was disabled. I have tried a few addons as a test and after the browser is closed all will be automatically disabled. With Bitdefender wallet trying to install the extension results in an error of the download is corrupt.

I have used Firefox for years with both of these options and no errors. To try and fix I have reinstalled both Firefox and Bitdefender but the issue remains the same.

Current Firefox build is at 84.0.2

Any advise would be brilliant as I really do not want to resort to Chrome (which is working perfectly).

Many thanks.

Asked by stuart47 1 unyaka odlule

Answered by stuart47 1 unyaka odlule

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Permission denied errors on some sites clicking on a button.

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access … (funda kabanzi)

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access property "apply"

   jQuery 7
   clear searchprovider.js:292
   attach merged-index.js:11661
   jQuery 8
   _setCurrentDir merged-index.js:5820
   changeDirectory merged-index.js:5752
   actionHandler merged-index.js:3432
   action merged-index.js:2894
   _onClickFile merged-index.js:4757
   Underscore 3
   jQuery 2
       dispatch
       handle

I've checked and disabled add-ons to see if these were blocking somehow, but no result. It worked fine before, so my suspicion is something changed in FF78? Thanks!

Asked by artelse 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Got hacked by the add-on called Safepal Wallet!!

Dear Supportteam, Today I browsed true the add-on list of Mozilla Firefox I was searching for Safepal wallet extension to use my cryptocurrency wallet also in the webbrow… (funda kabanzi)

Dear Supportteam,

Today I browsed true the add-on list of Mozilla Firefox I was searching for Safepal wallet extension to use my cryptocurrency wallet also in the webbrowser. So my searching ended on the following page: https://addons.mozilla.org/nl/firefox/addon/safepal-wallet/ After I installed this extension and logged in with my credentials it was not working. 8 hours later I checked if my funds were still save on my phone software wallet also from Safepal I saw nothing $0,- balance I was deep in shock I saw my last transactions and saw that my funs ($4000,-) were transferred to another wallet. I could not believe it an add-on that is deployed in the add-on list of Mozilla Firefox. Is there no any audit department that is checking every add-on and test it before it get listed on the official add-on store of Mozilla Firefox. Can you please have a look into this add-on before there will be a massive amount of people getting scammed. And also have a look into the developer identity I have found the IP-address of the developer by tracing the mail address. Please have a look into it and maybe their is a solution to help me out.

Asked by cali-cpt 9 izinyanga ezidlule

Last reply by FredMcD 9 izinyanga ezidlule

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78.0.1 update: extensions still visible under add-ons but have vanished from top bar

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main wi… (funda kabanzi)

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main window - so I casn no longer access them.

Asked by anharker 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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fake extension

Hello This is a warning for the plugins section In the plugins section, there are a number of fake plugins called ledger live l of these plugins are counterfeit and steal… (funda kabanzi)

Hello This is a warning for the plugins section In the plugins section, there are a number of fake plugins called ledger live l of these plugins are counterfeit and steal trapped users' money, and my $ 42,000 has been stolen this way. Sama, you can compare the samples in the plugins section of your site with the original sample to find out if the samples in your site are counterfeit. Thieves with small changes in the logo and name of this plugin have entered a fake version of it in the plugins section of your site and are engaged in stealing with titles like ledger live and similar in the plugins section of your site and steal Please prevent further theft and activity of these fake plugins In the following link, all plugins are fake except speedledger , and you can find out if they are fake with a simple research and comparison with the original plugin, and all Ledger live fake plugins to prevent further theft and security of users from the plugin section.

https://addons.mozilla.org/fa/firefox/search/?platform=windows&q=ledger%20live

Asked by chanchoa 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Enabling addons on per website basis

Hi, I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet. This is imho a big flaw in the privac… (funda kabanzi)

Hi,

I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet.

This is imho a big flaw in the privacy of users.

There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on youtube.com...

And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site.

However, I don't want to exclude all the add-ons for those website too, that would be just too much.

I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window.

Another way would be to have this feature on per container, instead of per website, than would work well too.

People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time.

For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc...

But when I'm reading my email, I'm not happy those add-ons can see my data.

That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time.

And the private window option is not flexible enough for that kind of multitasking, when containers are.

I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand...

I know this is some kind of feature request more than ask for help, but https://qsurvey.mozilla.com/s3/FirefoxInput/ is out of service so I don't know where to address my concern here.

Thanks for helping me pushing this idea forward.

Asked by Stopi 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

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Addons stop working when using Firefox on two clients at the same time in a domain joined network

Hi! I've had a strange issue with Firefox on my work PC for a a few years now. That I'd like to solve once and for all. I have a workaround that has gotten me back to wor… (funda kabanzi)

Hi!

I've had a strange issue with Firefox on my work PC for a a few years now. That I'd like to solve once and for all. I have a workaround that has gotten me back to work reasonably fast, but I recently added another addon that makes this process take a lot longer than it did before... Since I have to recreate the data that I previously added to this addon manually. The work around is to "Refresh Firefox" from the "about:support" page.

At work everyone has their own (windows 10) computer, each computer is domain joined and sync all user folders. (including AppData) Usually we only use our own computer, but from time to time we have to log in to another computer. (Like a laptop to do some work away from the desktop) However when I do that and accidentally open Firefox on both my main computer and the second computer at the same time, all my addons stop to work "partly" on my main computer... (I don't use addons on the laptop/other computers so I don't know if they stop to work on those ones too or not)

When I say partly, I mean that they load and show up on the toolbar, I can open the "Drop down meny" on some of the addons, but not all. Some load the menu correctly and some only show a white box. But when they show up they seem to have lost "my settings" or the data that they should show. And I can't save any new data.

I can't change settings for the addons in the addon page. Only deactivate/activate them but that doesn't get them back either. But the same thing goes here, some show the settings page correctly, some don't. But all of them have forgotten "my settings" and I can't save any new settings/data. (Note that this isn't necessarily happening for the same addons that couldn't show the drop down menu. Eg. addon 1 might show the drop down but not the settings page. While addon 2 might show the settings page but not the drop down and the 3:rd might show both. etc.)

And the functionality that they bring might work partly or not at all.

This is happening for all of my addons and not just one of them.

---

I've tried to enable logging globally for all addons following the instructions on this forum: https://stackoverflow.com/questions/12893981/logging-to-console-from-firefox-extension I've attached the loggs as "troubleshooting information"

Now I'm getting a lot of errors looking like this: IndexedDB UnknownErr: ActorsParent.cpp:562

I'll ad a link to the Firefox source that this error references. I don't think this is the version that I'm using since the row that generates the error is just a comment. But if it looks anything like this file it seems to be something with a hash that gets created for this file? That possibly gets corrupted when it gets updated by two clients concurrently? I'm not sure as i didn't dig so deep in the source...

I googled a lite about IndexedDB and from what I understood it is some database that Addons create and use to store their data? If that is the case, can it bee that this file somehow gets corrupted when it gets written to by two clients at the same time? Or might it be that one of the clients overwrites the changes that gets written by the first client?

Is this a bug? Or is it something that I need to reconfigure somewhere?

---

Firefox version: 81.0.1 - 64 bit (The latest one that i can get at the moment) Addon List:

  • Dashlane (Password manager)
  • Facebook Container (From Firefox)
  • Tab-Counter (Shows a count of the amount of tabs and windows open at the moment) (Currently have 50 windows open and a total of 1874 tabs open...)
  • uBlock Origin (Ad blocker)
  • Web Scrobbler (For Last.fm)
  • Window Titler (For naming all the windows so its easier to find the window or tab that I need. This is the addon that I have to manually add the data to again after refreshing Firefox... See my problem? ;) )

If you want me to test anything or supply you with some other logs just tell me!

Thanks in advance! (And sorry for the wall of text)

Asked by MrCheeze 1 unyaka odlule

Last reply by MrCheeze 1 unyaka odlule

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Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (funda kabanzi)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

Asked by devops2 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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How to enable add-ons in Firefox and mozilla pages

In Firefox settings, Firefox new tab, and in these mozilla forums, my add-ons are disabled. Specifically Vimium, and I get this message when hovering over the Vimium icon… (funda kabanzi)

In Firefox settings, Firefox new tab, and in these mozilla forums, my add-ons are disabled. Specifically Vimium, and I get this message when hovering over the Vimium icon: "Vimium is not running on this page.

Your browser does not run web extensions like Vimium on certain pages, usually for security reasons.

Unless your browser's developers change their policy, then unfortunately it is not possible to make Vimium (or any other web extension, for that matter) work on this page."

How can I enable this, and possibly all normally active add-ons in these pages?

Asked by 24michaelpartridge 1 unyaka odlule

Last reply by 24michaelpartridge 11 izinyanga ezidlule