Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (funda kabanzi)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Asked by rondahlgren 1 inyanga edlule

Answered by James 1 inyanga edlule

  • Kusonjululiwe

SUSPICIOUS EMAIL

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to ano… (funda kabanzi)

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to another persons same question. I did go and check, I am logged in. Firefox is my primary and I use it constantly. Also on my phone and tablet, same account. As I write this, I have about 15 tabs open and active. The email associated to my account is not the same as the one I got this email at. The email I got it in, I use for solicitation, signing up for things and things I don't trust. This is what the email stated (same info as what was posted by the other person that got this same post) I copied and paste vs. Screen shot... so the Mozilla logo didn't show up. MIND YOU, I HAVE NEVER GONE 2 YEARS WITH NOT BEEN ACTIVE ON FIREFOX. AND I ONLY HAVE ONE ACCOUNT. PLEASE ADVISE --- The email they sent it to is [email removed]@gmail.com

Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Sunday, Jun 29, 2025 because you haven’t been active. Sign in to keep your account If your account is deleted, you’ll still receive emails from Mozilla Corporation and Mozilla Foundation, unless you ask to unsubscribe.

If you have any questions or need assistance, feel free to contact our support team. This is an automated email. You are receiving it because you have a Mozilla account and it has been 2 years since your last sign-in. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Asked by JE-ART 5 izinyanga ezidlule

Answered by Kiki 5 izinyanga ezidlule

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I can't create an account in the browser

The profile could not be created. The specified entry may not be writable. [Exception... "The component returned an error code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [… (funda kabanzi)

The profile could not be created. The specified entry may not be writable. [Exception... "The component returned an error code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JSframe::chrome://mozapps/content/profile/createProfileWizard.js::onFinish::line 236" data: none]

Asked by herriingbone 1 unyaka odlule

Last reply by James 1 unyaka odlule

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I cannot log into Office 365 emails or Sharepoint online. I get the following message: AADSTS165000: Invalid Request: The user session context is missing. One or more of… (funda kabanzi)

I cannot log into Office 365 emails or Sharepoint online. I get the following message:

AADSTS165000: Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers) were not supplied, every request must include these values and maintain them across a complete single user flow.


Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: 7277419f-5dbc-418d-90d7-2820331b0f00 Correlation Id: 731d66a1-3005-6000-fd80-5513a5ed6511 Timestamp: 2024-11-21T17:00:26Z Message: AADSTS165000: Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers) were not supplied, every request must include these values and maintain them across a complete single user flow. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

Asked by samuel.fontanez 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Replacing old email address

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcgloba… (funda kabanzi)

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcglobal and replace it with a new email address but to do so I need a code, but Mozilla will only send it to the sbcglobal site. How can I change? Thanks in advance

Asked by Thomas O'Connor 1 unyaka odlule

Last reply by James 1 unyaka odlule

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I need to delete my account to Firefox I have 4 viruses and I need to get fire fox off because that’s what’s making it happen I think I got a email from Apple iPhone and … (funda kabanzi)

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Asked by SuMo Bot 6 izinyanga ezidlule

Last reply by mattc 6 izinyanga ezidlule

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I can login to my account, but I still LOST it!

I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmati… (funda kabanzi)

I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmation email last year and trace my account. I can clearly see that the email address is the one I try to login with. how is that happen? can i get my data back?

BTW, I create the recovery key through the website. The problem is how I login my account in the APP.

Asked by qiangzeng.phy 8 izinyanga ezidlule

Last reply by Phyo Zeng 8 izinyanga ezidlule

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email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (funda kabanzi)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 6 izinyanga ezidlule

Last reply by Kiki 6 izinyanga ezidlule

Firefox on widows 11 sync can't be done

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My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID is jamespaulsarkar@gmail.com

Asked by James Paul 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

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looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i … (funda kabanzi)

looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i remove them both and start again?

Asked by bkwveangence 2 izinyanga ezidlule

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I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it, however, after uninstalling quicktime, the browser plugin did not… (funda kabanzi)

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Asked by Paul McFarlane 11 izinyanga ezidlule

Last reply by Paul McFarlane 11 izinyanga ezidlule

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Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email… (funda kabanzi)

Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email ID which was used for the same. At this point in time, we are unable to proceed further with our business activity. Please assist me with this.

Asked by Raghu 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule