I-Firefox Community Forum

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

• Clear cache and cookies
• "repair" Firefox from the uninstaller
• Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thanks.

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

The profile could not be created. The specified entry may not be writable. [Exception... "The component returned an error code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JSframe::chrome://mozapps/content/profile/createProfileWizard.js::onFinish::line 236" data: none]

Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works. SFR customer service made me do a few things but without success. Can you help me resolve this problem? Thank you in advance. Sincerely.

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?

I started with Firefox in 2000. I listed my email as [edited] @sbcglobal.net. It appears that company was bought out by another provider (ATT?). I need to remove sbcglobal and replace it with a new email address but to do so I need a code, but Mozilla will only send it to the sbcglobal site. How can I change? Thanks in advance

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

I received a gmail message on my laptop computer to sign in to save my Mozilla account but now I can’t use my gmail on my laptop. Please stop blocking my gmail access. It’s creating hardship. Thank you.

Jessie Cudney jjcudney@gmail.com

how get rid of win 10 support end remminder that has only started appearing since last update. if it is not removed i will take firefox to court. this pc supposedly does not support win 11 and i would never consider installing win 11 on any pc. i am not in a position to buy a new pc and i would not use win 11 anyway. you are clealy in cahoots with microsoft who are robbing bastards. i am contemplating going over to ubuntu. microsoft have clealy [expletive] themselves. typical american logic grab as much money as you can. if i cannot get rid of this reminder that has suddenly started appearing accross top of window. i will look for a different browser to use.

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.