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Emails warning that my Mozilla account & data will be deleted due to lack of activity.

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to … (funda kabanzi)

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.

Asked by Kirk 1 isonto elidlule

Last reply by Denys 1 isonto elidlule

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I no longer use the prmimary email account on my forefox accout, just the secondary email

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how do I cbange my secondary email to being my primary email for signing in and receiving messages from you. I rarely if ever use the fastmail email account. thanks, Leigh Scheele [edited from public] @gmail.com

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Last reply by James 11 izinyanga ezidlule

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Last reply by Paul 11 izinyanga ezidlule

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Hello, Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used… (funda kabanzi)

Hello,

Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used [edited] @dusyum.com.

I can log in to my Mozilla account but I can't access my bookmarks. Is there any way possible to recover my bookmarks? I can't add a secondary email or account recovery key without access to the temp mail. All I want is the bookmarks, I have no passwords or any sensitive information saved. I've attached a screenshot of proof that I have access to my account. I also remember many of the bookmarks I saved, maybe that could be helpful as proof that I am the account owner?

Thanks in advance!

Asked by a.elmayyah 11 izinyanga ezidlule

Answered by James 11 izinyanga ezidlule