I-Firefox Community Forum

I've been using Firefox for Mac for oer 20 years, and have gotten two notices in the past week that my account will be closed this weekend, and all my data destroyed. As a daily user, I've assumed that I'm a member in good standing. Is this email a scam?

I am trying to sign into my https://webmail.centurylink.net/.

Sometimes it works for a while ... and then I consistently get the following error message:

Secure Connection Failed

An error occurred during a connection to webmail.centurylink.net. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Try Again

I do and get the same screen.

Why and how do I stop this?

Hi everyone,

I have a quick question.

Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox to a newer version, the add-ons start working again—but do you know how long the certificate in the new version will be valid?

Looking forward to your reply.

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not as I do not need it.

I called the phone number listed on my American Express charge, but it states "this number is not in service." Also, I visited the website, and it looks like a phishing shell that first asks for my credit card number to 'look-up' the charge. No way!!

I'm disputing this charge with the AmEx, but you may want to be aware of this issue. My office does not allow us to use Firefox, and now I see why.

Before I uninstall Firefox, I'm removing all credit card history from the background.

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

I downloaded the most recent Firefox update (version 139.0.4) and since then, Firefox has been prompting me to restart to continue using Firefox every day. When I give the go ahead to restart, I get a pop up that says I need to either exit the Firefox client completely, or create a new profile to continue using it because Firefox detects an older version (this is even after updating it manually).

It's made about 5 profiles since the 10th, and they're all still in tact. I clicked my very first one and it very much still works (and even gives me a popup when I open it in a new window that says Firefox is using the latest version). It's been really disruptive to my work flow as it has happened several times in the last two days. I keep checking my settings and it says that I'm updated to the latest version of Firefox, but it continues to kick me out.

I watched a video about blocking youtube ads on firefox. It said add adguard, ublock origin, and adblocker for youtube. When I tried to add adblocker for youtube, a screen came up saying it had to verify I was human. I clicked the box, but the screen kept coming back. Please let me know how I can add adblock for youtube. Or is there another way to block ads on youtube? Thanks, Frank

please try and update for me i have tried several times and it keeps failing to update i have closed computer and cleared every thing and have tried several times and nothing seems to work it has asked me to update several times over the last couple of days but nothing is updating and i cannot play any music on Utube or even old music that i have downloaded long ago

i do not have anyone to help me on this i did try help line but i must be doing something wrong because nothing has changed

Everything else on my computer is legible except for that, that is, everything on the computer is 12 points but the bookmarks are at like 8 points. So there is a whole level of access and visibility control that's been tampered with. I could increase the font size on my computer by X% but that is increasing ALL the font sizes, and I don't need my entire desktop to be displaying 18 points just to get Firefox to display the bookmarks font size at 12.

I will need to point out that this issue exists on several machines, so it's not just one isolated incident.

Have just had new Draytek 2927 router installed and FF (139.0.1) will not allow access to google.com nor to search via google. Google says "unusual traffic detected" and the Captchas never load. Typing a URL allows that website to open without issue. Is this issue with router or FF? Can access google.com via Chrome (which I have had to use to raise this query!) I am not using a VPN and only a UK language add on. Any help would be appreciated.

as in the title, my bookmark bar content becomes invisible the space of the bar is still there but its empty after i resume from hibernation , i havent witnessed the particular moment it happens, im simply confronted with that problem ever since i updated to this build

have to restart the browser for the bar to be populated again with my saved bookmarks.

The "other bookmarks" button and the arrow left of it are unaffected by this