I-Firefox Community Forum

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Hi,

I'm experiencing an issue with Firefox caching a JSON file.

My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome, Edge, and other browsers immediately show the latest data, but Firefox continues to display the old values even after refreshing the page.

I have tried: - Hard refresh (Ctrl + Shift + R) - Clearing Firefox cache - Private Browsing mode - Confirmed the JSON file is updated on the server - Verified that Chrome and Edge display the latest values

The JSON file is requested using JavaScript from my website: Main issue on this page: https://bloxvalues.net/blox-fruits-value-calculator/ and other individul item pages too.

Could Firefox be aggressively caching the JSON file, or is there a cache-related setting or HTTP header I should check? Any suggestions would be appreciated.

Thank you. Qaamar

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answered my requests for help with this. My advice from eBird was to use Edge or Chrome instead, which I don't want to do, especially. Surely there must be someone at Mozilla who uses eBird who can understand how frustrating this is.

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour ago. When I attempted to click on a YouTube tab the tab closed. Any attempt to log in redirects me to a Google support page about deleting my cache and cookies. Which I've already done multiple times and I still can't log in.

I'm having problems Logging Out of my Credit Union website: https://www.myconsumers.org/ I tried clearing cache and cookies but that didn't work. Log Out is working OK with Google Chrome. I may have to make that my default browser once again.

Fred

I am running Windows 10 on a desktop pc. I have Firefox for Windows 148.0. I am editing a website on Joomla 5.4.3. To edit pages in Joomla, I use the TinyMCE editor. Since today, whenever I open a page in the editor, the editor keeps reloading constantly which renders the editing impossible. After I close the editor, the browser seems to lag for 5 to 10 seconds, before returning back to its normal, problem-free behaviour. This behaviour is only happening in the Firefox browser, not in others on the desktop.

I switched to my Macbook, which still had Firefox for iOS 147.0.4 running. There the above mentioned behaviour didn't occur. But when I updated Firefox for iOS to 148.0 the behaviour did start to occur.

So, I guess it is a bug in version 148.0? How can this problem be fixed?

After typing in alaskaair.com account info... I get this... It use to work on firefox, doesn't anymore after I set up this as a profile..

The server at auth0.alaskaair.com sent back an error: 406 Not Acceptable

However, works on edge browser.

I just can't believe after 25 years of using Firefox I have to change to Microsoft browsers. Every website I have an issue with says it's Firefox and their solution is to use Chrome or Edge. Why are you so stupid to allow this happen without an easy fix and no online help to keep longtime loyal users???

You are forcing me to go to the competition for the rest of my life, does that not resonate with anyone there???

Hello

We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed.

The body of a request where we type details of a case or insert images now will not display anything. The data fields are fine, it is just the description box which appears to be iframe. Other browsers still work, but we prefer FF.

Thanks in advance - Terry

Why am I suddenly receiving this error message when signing onto explore.org live camera feed. Error message is "Playback isn't supported on this device". i am able to play other videos on you tube,etc. How can I fix this?

I have had problems logging into my PayPal account have changed my password several times but the change has not been saved. also I have tried to purchase items on the internet and paypal would not connect in firefox but would connect on another server why ?

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

I am having the problem a fix was created for previously where attempts to sign in to my google account continually redirect to a request to clear cache and cookies. Have done so multiple times, still can't log in. Can log in on Chrome so definitely a Firefox-specific issue.

We have resolved an issue with Google prompting users to ‘clear cookies and site data’ when logging in. A fix has been published, via Firefox remote settings that does not require a Firefox upgrade. Users will receive the update over the next 6hrs, if you would like to update immediately simply restart Firefox.

Note: The issue was related to CHIPS being enabled in Fx131, this feature has been temporarily disabled while we resolve the issues. Users who have disabled 'Allow Firefox to install and run studies' in Privacy & Security settings will need to enable to receive the update.