I-Firefox Community Forum

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am able to select one, and it usually temporarily shows the fields to be filled, when the menu closes, the auto-fills are gone! It's worse than not having autofill at all. This seems to happen the majority of sites where I try to use it.

I need to edit the phone number Firefox uses to autofill forms. Sometime in the past, I accidentally entered one incorrect digit in my phone number, and now Firefox wants to send verification codes to that number.

The summary says it all. Some time in the pas few days, my saved payment methods disappeared. If I try to use Add new payment method, enter my information and then save, the same things happens. It just disappears as if I hadn't done anything. Any suggestions on why it's suddenly refusing to remember my payment info?

I have card data saved for a number of cards in Firefox, and I am looking to clean that data up. However, when I go to Settings>Passwords and autofill>Payment methods>Manage payment methods no cards are showing up as saved. I also know that this is not Lastpass causing issues, as this card data is not saved in Lastpass. I have attached screenshots of both the manage payments page and the card data showing up for autofill selection on a webpage add payment method screen.

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

I use Firefox for Linux on a Lenovo ideacentre desk top and on an Android mobile (Google Pixel). I live in the UK. I've saved my debit card details on both devices and autofill works perfectly on my phone but won't work on the PC. I've checked settings multiple times and everything seems to be properly set. I've just checked (via about:config) that my regions supports autofill and it does. When I try to use autofill, my card details appear in a box but when I click on the card number to fill the details, nothing happens! I've tried disabling the extensions I normally use on the desk top (Privacy Badger and ClearURLs) but that didn't resolve the problem. Any help would be appreciated.

Autofill for forms is great. Until a recent update, it would fill in all of the information it had-name, address, phone, email-that a form wanted. Recently, it started filling in only a single item at a time, so I have two separate entries for name, 3 or 4 for address, another for phone, etc. Can I get back to the prior system?

When a site asks for my address, I try to choose one from the drop-down menu of addresses offered, but it firstly prints my address in the address window and then, when I press enter or do anything whatever, it deletes everything in the address window. Worse than that, if I try to ignore the dropdown list offered, and try to type in my own address, it deletes it.

This behaviour continues, no matter what I try to do do trick it into either (a) filling in my address, or (b) using the offered addresses in the drop-down menu. I.e. there is nothing I can do to ever get an address to stay in the address window and give me a fully filled out form - the address window always ends up empty.

I've tried to alter the settings, telling it to ignore the automatic filling in and remembering of addresses, but I can't turn this address-killer feature off.

Yes, it's made filling in forms on line impossible, since it keeps making the address-window empty

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in Privacy and Settings and they are NOT present under "Addresses and more". Those are complete addresses with names. The ones i'm referring to are just names that pop up in an autofill drop down. These are names that i can't seem to find anywhere in Settings.

I came across another thread here that said try highlighting the name and Shift+Fn+Delete. This does not work

Thanks in advance.

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS never arrives, and when I phoned my bank, they said they had no authorisation attempts reach them at all! The Visa card simply says it failed at the first step, without saying why or serving up the usual security dialogue. (The other Visa card just works).

I suspect the Autofill may be the problem here. I've recently had other scenarios where FF filled in a field for me, but the Javascript behind the website refused to accept it, eg saying it wasn't a valid phone no when it clearly was. The only way to get round this seems to be to type in the complete value yourself, which rather defeats the object. It could be something else, but it's clearly dependent on which software's running behind the card, as the third card succeeds.