I-Firefox Community Forum

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

I uninstalled Firefox and then downloaded the latest version. When I tried to log in, I found that clicking the login button didn't respond, which led to the inability to log in! I logged in successfully using the troubleshooting mode. However, when I used a vpn to access some websites like github (i am a student in china), the login status dropped and I needed to log in again. But at this time, clicking the login button didn't respond. I hope this problem can be fixed. Otherwise, if I can't log in and use the vpn, I will have to try using other browsers. But I really like Fiefox! Thanks!

I would like to sign in my email address [editedfrom public] @gmail.com & I keep getting the notice, invalid email address. They want me to sign in another old email address [edited from public] @sympatico.ca that I don`t use anymore as well as that password for it.

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Hello,

I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the problem still exists.

Please help me recover access to my account.

Thank you.

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was the original Microsoft approach for new users.