Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

My bookmarks are missing and the Bookmark Toolbar doesn't work

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmark… (funda kabanzi)

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Asked by Chiara Prezzavento 2 emasontweni adlule

Answered by Chiara Prezzavento 2 emasontweni adlule

  • Ikhiyiwe

Lost Contacts

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I … (funda kabanzi)

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You

Asked by Gerald Woldt 4 izinyanga ezidlule

Last reply by James 4 izinyanga ezidlule

  • Kusonjululiwe

I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back?

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet … (funda kabanzi)

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet history from today back, just the folder. Thank you for your help.

Asked by zombiemom123 3 izinyanga ezidlule

Answered by zombiemom123 3 izinyanga ezidlule

  • Kusonjululiwe

Perdida de marcadores

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siemp… (funda kabanzi)

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Asked by Juan Luis 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

previous session lost how to recover

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous sessi… (funda kabanzi)

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous session available. ?

Asked by Mal Owen 2 izinyanga ezidlule

Answered by Mal Owen 2 izinyanga ezidlule

  • Kusonjululiwe

Recovering old data

My laptop crashed and I had to format my hard and install new windows. I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.j… (funda kabanzi)

My laptop crashed and I had to format my hard and install new windows.

I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.json and logins-backup.json files from my old use with me separately...

But the new Firefox folder didn't create these files anywhere where I could replace them with my files to get my stored passwords back.

Please help me restore my data from these files onto my new Firefox so I can get my stored passwords back.

Asked by doctoranaskhalil 1 inyanga edlule

Answered by doctoranaskhalil 1 inyanga edlule

  • Kusonjululiwe

Firefox Developer Edition 137.0b5 lost bookmark folders

Dear Mozilla Geeks— As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks. Tha… (funda kabanzi)

Dear Mozilla Geeks—

As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks.

That is, it used to have this feature.

After the last update all or most of the bookmarks (I can't tell by scrolling down the long list) are devoid of their organizing folders. This puts a great deal of information beyond easy reach. In Mozilla Help topics one is advised to click on the library icon in the toolbar ... only there is no such icon on my copy of Developer's Edition.

Can someone suggest a method or methods to recover the folders?

Some passwords have been lost as well.

Yours Sincerely,

Glen

Asked by Glen Kohler 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule

  • Kusonjululiwe

bringing over bookmarks from old laptop to new laptop

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copi… (funda kabanzi)

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copied it into the new laptop - but I'm not sure of the next steps :(.

Asked by melissc 1 inyanga edlule

Answered by melissc 1 inyanga edlule

  • Kusonjululiwe

Trouble recovering bookmarks

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate th… (funda kabanzi)

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Asked by Jerald Galen 4 emasontweni adlule

Answered by Jerald Galen 4 emasontweni adlule

  • Kusonjululiwe

All my tabs were gone when i opened firefox.

this is the second time when i turn on my laptop and open firefox but the tab section gets glitched with spaces between multiple tabs and when i restart the browser, ever… (funda kabanzi)

this is the second time when i turn on my laptop and open firefox but the tab section gets glitched with spaces between multiple tabs and when i restart the browser, everything is gone

Asked by Hassan Aziz 3 emasontweni adlule

Answered by jonzn4SUSE 3 emasontweni adlule

  • Kusonjululiwe

Restore bookmarks - choose file does not work

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bo… (funda kabanzi)

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bookmarks in Finder. BUT, when I go through the Restore function and click "Choose File" nothing happens -- I am not given any way to navigate to a location and select a file. HELP!!! I use my bookmarks daily in my job!

Asked by Chris 2 emasontweni adlule

Answered by Chris 2 emasontweni adlule

  • Kusonjululiwe

2025/04/09 Firefox bookmarks and tags missing. Restore not working.

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefo… (funda kabanzi)

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefox sync, so that I can keep them up to date.

I now have no bookmarks and no tags.

For some context, two things just happened simultaneously. So, I'm not entirely sure which is the culprit.

1) Firefox just updated and I rebooted my computer.

2) Norton 360 updated sometime in the past two days. I attempted to familiarise myself with the new interface. Foolishly, given the track record of Norton-360-for-breaking-your-games, I ran the disc cleanup, which recommended I remove approximately 400 Mb of data. Norton stated this data was temporary files. If they were indeed my bookmark history, nowhere did Norton indicate they were bookmarks. Also, never have I encountered a disc cleanup that wholesale wipes bookmarks. I do hope Norton is not the culprit and this is just a glitch, because if this were due to Norton having no safety net for deleting an entire library of bookmarks - and they can't help me restore them - then that will be the final nail in the coffin for me doing business with Norton.

The suggestion to go to Import and Backup in Firefox, then click Restore, offers only the option of Choose file... - and then launches nothing.

Currently, I'm seeking any means of restoring my bookmarks. Any help would be appreciated.

I had presumed that I was taking reasonable measures through my Firefox Sync settings to protect my bookmarks and ensure they could be restored in the event of accidents. If these bookmarks are permanently lost, the amount of work I've just lost is quite the blow.

Edit No. 01: After writing this, my Bookmarks Toolbar is also now empty. Perhaps it had wiped earlier, but was merely waiting for a refresh to take effect.

Edit No. 02: Also, it seems I am unable to create any new bookmarks. I shall read the help suggestions relating to that now, to see if it's a relevant issue.

Asked by Devolvio 1 isonto elidlule

Answered by Devolvio 1 isonto elidlule

  • Kusonjululiwe

URGENT HELP NEEDED NOW - the latest browser update removed all my TOOLBAR FOLDERS, all my Recent activity :-( PLEASE HELP ME GET THEM ALL BACK

HELLO, the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and per… (funda kabanzi)

HELLO,

the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and personal websites saved in all my folders, ans all my favorite websites saved in my recent activity, so i want all them back ASAP so how do i do that?

this is urgent that someone fixes this asap , so it would be much appreciated for you to fix the issues as it was your update that done it.

thank you

regards, natasha.

Asked by Tash :-) 3 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule