Kukhonjiswa imibuzo ethegiwe:

Tab Groups gone!

Hi All, I had several tab groups. I open and save and close them every day. but since yesterdayI cant find them at all. If I create a new tab group it appears but those o… (funda kabanzi)

Hi All,

I had several tab groups. I open and save and close them every day. but since yesterdayI cant find them at all. If I create a new tab group it appears but those old tab groups not! I've tested troubleshooting mode but noting.  

Firefox 154.0 (aarch64), macOS 26.6.2.

Solved 2 8

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (funda kabanzi)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Solved 1 5 89

how to block google sign in pop up

I have a new mac air and I had to set up a new Firefox/Mozzila account. Since then, I keep getting a Google sign in request. I have a Google email for websites that I do… (funda kabanzi)

I have a new mac air and I had to set up a new Firefox/Mozzila account. Since then, I keep getting a Google sign in request. I have a Google email for websites that I don't really use, so am effectively a Google customer, but I prefer to not have this pop up every time I go to a website that has a sign in. How to I get rid of these pop-ups? Thank you, Fi

Solved 2 1

Time zone stamp for emails using Firefox is incorrect. Computer is correct, time zone for Safari is correct

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when usi… (funda kabanzi)

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

Solved 1 1 30

FIXED: Firefox internet access breaks after disconnecting Cisco AnyConnect VPN on macOS (Other browsers work)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browse… (funda kabanzi)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

Solved 1 1 70

All of my bookmarks have disappeared, the instructions to restore did not work.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add … (funda kabanzi)

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

Solved 2 1

web push notifications not working

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalle… (funda kabanzi)

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

Solved 5 1 80

Cannot connect to BBc Sounds

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the… (funda kabanzi)

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Solved 3 1 199

Firefox VPN not turning on

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN setting… (funda kabanzi)

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

Solved 9 1 178

It seems I can no longer set a link to open in same tab. There is a Government webskite that won't let me open a link in a new tab and I can no longer find a way to stop a link being opened in a new tab

It seems I can no longer set a link to open in same tab. There is a Government webskite that won't let me open a link in a new tab and I can no longer find a way to stop… (funda kabanzi)

It seems I can no longer set a link to open in same tab. There is a Government webskite that won't let me open a link in a new tab and I can no longer find a way to stop a link being opened in a new tab

Solved 10 1

My Bookmarks and history is lost as I updated to IOS 26.0.1

Hello Firefox team, I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser. All my important data has … (funda kabanzi)

Hello Firefox team,

I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser.

All my important data has been lost, can you please look into this and help me please.

Thanks, Sajeel Irkal

Solved Okugcinwe kunqolobane 2 378

losing tabs

whenever I go back to firfox it has closd my tabs and when i go into settings general it is not highlighted so I can tick Open previous windows

Solved Okugcinwe kunqolobane 1 180