Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Google Search Results page displays in a margin wider than my PC's widescreen display

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the s… (funda kabanzi)

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

Asked by jerriy 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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I have been trapped by a company called Pointofmail.

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have a… (funda kabanzi)

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have an email address (support@pointofmail.com) but don't respond to anything. The problem arose when I took up a free 30 day trial with their product, after which I did not wish to subscirbe. There is nowhere giving the "no thanks" option. Do you know how I can free myself from Pointofmail when Gmail is used in Firefox? Gmail works OK in other browsers (Thunderbird and Google). Please advise.

Asked by udabkowski 2 iminyaka edlule

Answered by udabkowski 2 iminyaka edlule

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Bookmark Folders Can't Be Deleted

Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting i… (funda kabanzi)

Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting in Firefox's GUI does nothing, and if I try to use a bookmark managing extension, it doesn't work either. What's going on?

I've been digging around in my system for a corresponding .txt file or whatever to manually edit, but it seems it's all on Mozilla's servers, or the file is in some obscure format I can't easily edit. Is this something to do with Firefox Sync?

Asked by A. Wallace 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox can't load youtube settings.

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit I cleaned the cookies, tried safe mode, tried to delete all plug-ins… (funda kabanzi)

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit

I cleaned the cookies, tried safe mode, tried to delete all plug-ins, tried to delete the browser profile, I reinstalled Firefox - no result.

What should I do?

Asked by doomedseer 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Can't add search engine to Firefox (Windows)

Hi, other than the default search engines, I tried adding some more to Firefox in the options. The method I did this was, say I need to add Yandex search engine, I went t… (funda kabanzi)

Hi, other than the default search engines, I tried adding some more to Firefox in the options. The method I did this was, say I need to add Yandex search engine, I went to yandex.com https://yandex.com and clicked the three dots and the address bar and selected "add search engine" but when i go to options>search, the engines i added are in the drop down list (1), but not in the grid table (2)where you can add a keyword or remove the engine.

Is there a way to fix this?

Asked by tyeberg73 1 unyaka odlule

Answered by Standard8 1 unyaka odlule

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Firefox ESR old version vs new version

Please I would like to know Firefox ESR old version is for large organizations like universities and businesses? Please I would like to know Firefox ESR new version is fo… (funda kabanzi)

Please I would like to know Firefox ESR old version is for large organizations like universities and businesses? Please I would like to know Firefox ESR new version is for small businesses?

Asked by f23948 10 izinyanga ezidlule

Answered by cor-el 10 izinyanga ezidlule

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scroll bar disappears

using FF V 80.0.1 (64bit) with W10 actual service release. When I call www.t-online.de I can see the scroll bar for some seconds but then it disappears and I can't scroll… (funda kabanzi)

using FF V 80.0.1 (64bit) with W10 actual service release. When I call www.t-online.de I can see the scroll bar for some seconds but then it disappears and I can't scroll the page neither with mouse nor with key. Any idea what to do or what to manage in order to avoid the failure. When calling this site with Edge there is no problem ????

Asked by Hansz 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (funda kabanzi)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 2 iminyaka edlule

Answered by Col 2 iminyaka edlule

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browser warning: potential security risk ahead - ssl_error_bad_cert_domain

the situation: we publish an internal wiki website in our intranet. the delivering server provides a certificate issued by our own microsoft active directory pki (root-in… (funda kabanzi)

the situation: we publish an internal wiki website in our intranet. the delivering server provides a certificate issued by our own microsoft active directory pki (root-intermediate-servercert). firefox is configured by gpos in order to use windows cert store, where root and intermediate are installed. but nevertheless firefox drops an error message ssl_bad_cert_domain and i do not see why. in chrome or chromium based edge everything is fine. no ssl warnings. as you can see in the attached screenshot the cert includes various san fields for different host names, which includes two ip addresses (anonymized).

any advice what do to is mostly appreciated.

thanks a lot peter

Asked by El Viejo 1 unyaka odlule

Answered by El Viejo 1 unyaka odlule

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The printer control page on my local network is blocked because of certificate error.

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's li… (funda kabanzi)

The control page of my locally connected printer at 192.168.1.5 is being blocked as a "dangerous" site because it doesn't have a valid certificate as a web site. It's literally RIGHT NEXT TO MY COMPUTER! No path to the public internet is involved! How can I make this an exception (i.e. a "trusted site") to the certificate error blocking routine? I don't want to drop certificate checking for OUTSIDE web pages, just the one that controls my printer (the same IP address is accessible for printing and scanning, but not for editing my printer's options).

The frame for the printer's home page displays but with no data, and no data is displayed when anything is clicked. I've tried to add a screen shot but it doesn't upload.

Asked by Allan and Gayle Richardson 2 iminyaka edlule

Answered by Wesley Branton 2 iminyaka edlule

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No VPN icon shown in Firefox although I signed in.

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thin… (funda kabanzi)

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thing? I went to SETTINGS and it looks like it is turned on but there should be a HELP topic for this damn thing without drilling down for over 2,000 help topics! If I cannot know 100% that it is ON and working... then I'll get my money back. I don't have TIME to fool around with BULLSHIT! Be clear. Be comprehensive. Be succinct!

Asked by dklidia 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Block autoplay being ignored on Firefox 78

Prior to the latest version, I had set "media.autoplay.enabled.user-gestures-needed" in about:config to False in addition to blocking both audio and video within the sett… (funda kabanzi)

Prior to the latest version, I had set "media.autoplay.enabled.user-gestures-needed" in about:config to False in addition to blocking both audio and video within the settings so that nothing would autoplay without my input.

I updated to version 78 yesterday, and it seems that "media.autoplay.enabled.user-gestures-needed" is now gone from within about:config. I'm getting videos autoplaying within sites like YouTube, despite me setting both audio and video to not autoplay.

Is there anything I can do to ensure that nothing starts playing without me allowing it?

Asked by Kakkun 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (funda kabanzi)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Asked by garyjc7 1 unyaka odlule

Answered by garyjc7 1 unyaka odlule

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Google Meet Sharing Screen

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't recei… (funda kabanzi)

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't receive this message when I try it in Google Chrome. I've been able to share my screen in Google Meet when using Firefox in the past, but don't remember the last time I did. So, not sure when this issue really started. I would like to continue to use Firefox for this function, so any assistance is greatly appreciated.

Asked by Sheila Coressel 1 unyaka odlule

Answered by Scribe 1 unyaka odlule

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Accidentally removed the bookmark star button from address bar- how do I get it back?

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button. Using F… (funda kabanzi)

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button.

Using Firefox 78.9.0esr (64-bit) (Default firefox from debian bullseye)

Asked by alexander.schwinn 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Why am I running Firefox ESR?

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recal… (funda kabanzi)

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Asked by 777bb 1 unyaka odlule

Answered by AliceWyman 1 unyaka odlule

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Widevine CDM stopped working on Firefox ESR after June 1st, 2021 upgrade.

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest. My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Si… (funda kabanzi)

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest.

My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Since then I have not been able to access Amazon Prime. The error says:

Your web browser is missing a digital rights component.

In your web browser’s address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video’s page and try watching the video. If the video doesn’t play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video’s page, and then try watching the video.

The suggestions get me no where. It is already on "Always Activate" and newer updates are available.

I tried uninstalling and reinstalling a early version, but this does not work either. I get a message at the top saying that "Firefox is installing components needed to plate the audio or video on this page. Please try again later." "Later" is apparently never.

Has any else had this issue? Any suggestions would be appreciated.

Asked by michaelvcooper1 1 unyaka odlule

Answered by bvandyk 1 unyaka odlule

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Does Private Browser save session data across Browser windows?

I've been struggling today with accessing two systems on my work laptop. As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions… (funda kabanzi)

I've been struggling today with accessing two systems on my work laptop. As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions in Firefox (my default and fav) but I was surprised to see that the private mode appears to be "save" some of the session data from those systems - at least temporarily until I close all of those windows entirely?

I log in to one of those corporate sites with a username + password, then attempt to login to the other one in a separate tab, but it immediately attempts to auto-login me in with the credentials from the first site (which doesn't work as both sites require a different username/password for security reasons). I tried several combinations: I used separate private browser windows (instead of tabs) and the same thing happens. It's like it shares data across the instances? I also tried the reverse - logging into the 2nd system first on a fresh instance, then login to the first, and the same thing happens with a similar "invalid login" error.

Maybe its something weird about the auth on our network, like SSO? ...

I have noticed similar though where I've had other, multiple private browser sessions open on my personal laptop and even though I've closed one of them, activity from the site I closed has continued to happen in the background because the other private windows remained open ...

Asked by labrat045 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Autoplay not always blocked

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing. This worked in 77. Some … (funda kabanzi)

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing.

This worked in 77. Some about:config entries I'd swear were set in 77 have vanished; I tried adding them manually, but the autoplay blocking is still hit and miss.

Also, not sure if Troubleshooting Information uploaded successfully or the page broke (see screenshot).

Asked by Jens Lyn IV 2 iminyaka edlule

Answered by Jens Lyn IV 2 iminyaka edlule

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Installing search engines from Mycroft Project not working

I've tried to install several search engines via Mycroft Project to use them through the search bar but that doesn't seem to be working. I don't get any notice, it just d… (funda kabanzi)

I've tried to install several search engines via Mycroft Project to use them through the search bar but that doesn't seem to be working.

I don't get any notice, it just doesn't work.

Also, one of the search engines I've been using (Twitter) seems to have disappeared from my browser. That's what got me to try to install it again, with no luck so far.

(I've dowloaded Firefox Nightly, installed it from scratch, and seem to have the problem.)

Asked by Marcos 2 iminyaka edlule

Answered by TyDraniu 2 iminyaka edlule