Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe

why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (funda kabanzi)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Asked by atgilman86 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

  • Kusonjululiwe

bookmarks

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Di… (funda kabanzi)

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Did NOT work. I tried "import from another browser."Did NOT work. Funny thing is that with the same HTML file i extracted from mozilla when i made a copy a couple of weeks before, i was able to upload all bookmarks to Opera but not to Mozilla!!!! The image below for the non Greeks reads "Failure to process copy document".

Asked by sakissiatras 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule

  • Kusonjululiwe

The disabled feature still has a picture in the picture when unchecked.

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchec… (funda kabanzi)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

Asked by nerkalis 1 inyanga edlule

Answered by nerkalis 1 inyanga edlule

  • Kusonjululiwe

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (funda kabanzi)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Asked by hf_alexander 1 inyanga edlule

Answered by hf_alexander 1 inyanga edlule

  • Kusonjululiwe

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (funda kabanzi)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 1 inyanga edlule

Answered by Kiki 1 inyanga edlule

  • Kusonjululiwe

Not able to unload all the tabs I've selected

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactiv… (funda kabanzi)

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactivated, and this problem occurs almost every time I choose a group of tabs.

Asked by GraceToYou 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (funda kabanzi)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Asked by DeltaDizzy 1 inyanga edlule

Answered by DeltaDizzy 3 emasontweni adlule

  • Ikhiyiwe

Search settings

I have unchecked search suggestions in settings but these still appear when I search in Firefox with Google (for which I have disabled trending searches). What is the p… (funda kabanzi)

I have unchecked search suggestions in settings but these still appear when I search in Firefox with Google (for which I have disabled trending searches).

What is the point of the setting if it doesn't work?

Asked by SuMo Bot 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

I get pictures every day from microsoft one drive, now when I click on them I get a blank screen

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a bla… (funda kabanzi)

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Asked by barbara panzano 1 inyanga edlule

Answered by Denys 2 emasontweni adlule

  • Kusonjululiwe

Freshservice login error

Hello Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get … (funda kabanzi)

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas

Asked by a.lukas 1 inyanga edlule

Answered by a.lukas 1 inyanga edlule

  • Kusonjululiwe

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (funda kabanzi)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Asked by evariste499 1 inyanga edlule

Answered by evariste499 1 inyanga edlule

  • Kusonjululiwe

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (funda kabanzi)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Asked by twanto 1 inyanga edlule

Answered by TechHorse 1 inyanga edlule

  • Kusonjululiwe

lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (funda kabanzi)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Asked by c2cpa 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule

  • Kusonjululiwe

Frustrated with update

Hi Firefox Team, I know how hard you guys work and I've used you almost exclusively since the beginning in 2003 and talked a lot of folks into switching to you over the … (funda kabanzi)

Hi Firefox Team,

I know how hard you guys work and I've used you almost exclusively since the beginning in 2003 and talked a lot of folks into switching to you over the years.

I'm so frustrated about your decisions to change the options for what we users want on our home page and new tabs. Seems I can only use a blank page or your default home page. And if I want my normal home page I need to click on the home icon. In the course of a day, that's a LOT of extra clicking or the alternative, typing my search query into a tiny URL bar.

Are you planning to change this? Or is this Mozilla control by default the new norm? I'm so sad to admit to be exploring Mullvad and Brave now. Never would have even considered it, even though I'm consciously weaning off other US digital products.

Thanks for any suggestions and for all you do. (Yes my IOS is up to date)

Pen

Asked by Penelope Poole 1 inyanga edlule

Answered by Penelope Poole 1 inyanga edlule