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Support page contains Chinese characters and ....

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox fro… (funda kabanzi)

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox from that page - https://support.cdn.mozilla.net/hi-IN/questions/1381354 - I am blocked from signing in. Somehow I am signed in now, but not sure how. duh! So first, the Chinese characters I need to solve, THEN have a question about an issue with mailto - no gmail default option. I have legacy handlers downloaded, kindly provided by jscher2000. Thank you! Do I drag his legacy handlers into my profile, if I am able to do so? I have tried all other suggestions on this problem. I really hope not to have to start anew with Firefox, because I have years of settings I am afraid I will lose. (Know it is doable, but I am a coward, as well as stupid, apparently.) Thanks in advance.

Asked by LSR 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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The page isn’t redirecting properly

I've started getting this error message on certain websites (always the same ones): The page isn’t redirecting properly An error occurred during a connection to www.ma… (funda kabanzi)

I've started getting this error message on certain websites (always the same ones):

The page isn’t redirecting properly

An error occurred during a connection to www.manek.org.uk.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

The same websites still work fine on Firefox mobile, so it's nothing inherent in the sites themselves.

I have only noticed this in the last few days. I had just updated Firefox to version 109 – but it's not specific to one version of Firefox either, as I tried on one of my Macs which hadn't updated yet and is still on version 107, and the issue was replicated exactly the same.

I have tried clearing the cache, restarting Firefox, etc.

Can anyone help me resolve this? Some of these are websites I use quite a lot for my work, and it's frustrating to have to do anything just on my phone.

Asked by Kit Marsden 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (funda kabanzi)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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firefox taking up to much memory, did some things that didn't work

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some ex… (funda kabanzi)

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some extensions, I tried using task manager to close separate processes but i always end closing the wrong one and closing firefox completely i tried going to dom.ipc.processCount and change the count to 1. I'm so confused, it's slowing down my games i play.

Asked by collinsmarcus69 1 unyaka odlule

Answered by collinsmarcus69 1 unyaka odlule

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Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (funda kabanzi)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 1 unyaka odlule

Answered by njbetavirp1 1 unyaka odlule

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Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (funda kabanzi)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Asked by Teagan 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox Bookmarks

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not boo… (funda kabanzi)

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not bookmarks. Can someone please help me to restore them. Thanks

Asked by SPete 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Tampermonkey script to allow scrolling youtube search bar off top of page stopped working correctly

I use the following on youtube pages to allow the top search-bar section to be scrolled off the top of the page (otherwise it is fixed in place). GM_addStyle("#masthead-… (funda kabanzi)

I use the following on youtube pages to allow the top search-bar section to be scrolled off the top of the page (otherwise it is fixed in place).

GM_addStyle("#masthead-container.ytd-app { position: static !important; } #page-manager.ytd-app { margin-top: 0 !important; }");

Recently, youtube added some kind of effect that is applied around the video window (a kind of blurring of the colors in the video that extends beyond the video border). I think it's only part of the "dark theme". This effect seems to be covering up the search bar with my modified style applied. The search bar appears and then fades out. How can I turn this effect off? Or at least make it so it doesn't cover up the search bar? I'd prefer to turn it off completely.

Asked by L KL 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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crashing

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или з… (funda kabanzi)

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или загрузить сразу же происходит падение. делал очистку и чистую установку удалял все аддоны проверял версии но ничего не помогает.ниже все последние отчеты по падениям bp-5258a840-e170-42ae-a91a-c86ef0230129 29.01.2023, 12:00 bp-9f26789e-7f92-4d89-8146-dd3cd0230123 23.01.2023, 15:18 bp-81b845d2-4422-4bd2-b462-8dbac0230123 23.01.2023, 15:18 bp-0a7f5964-634a-4789-9fb1-2ef520230123 23.01.2023, 15:14 bp-fa242af3-ebfd-4eca-bef7-ab7c50230123 23.01.2023, 15:11 bp-c711a64b-b942-4553-bb83-3d56e0230123 23.01.2023, 15:10 bp-7188edd5-7f6b-4f9f-a8d1-b48c60230123 23.01.2023, 15:08 bp-18a3eb0b-cdb3-4d6c-8363-0b3bc0230122 22.01.2023, 15:28 bp-e11e216a-e119-477f-a856-992350221207 07.12.2022, 13:52 bp-d74be234-27c4-46e1-9410-bac540221201 01.12.2022, 21:37 bp-94c9c72f-d557-4e85-bfba-f4ebe0221129 29.11.2022, 12:30 bp-2a8cf968-a783-4152-a1bd-7cc700221129 29.11.2022, 12:30 bp-a2660331-09a7-4692-907e-cd46b0221031 31.10.2022, 14:01 bp-717a4c22-e957-4046-8bdb-b11320221026 26.10.2022, 12:39 bp-c3f50104-9de4-4e9c-954b-38cbc0221026 26.10.2022, 12:35 bp-83773546-15a6-40a8-af96-ad25d0221024 25.10.2022, 0:23 bp-15aa9834-d969-40db-bcc6-e10340220906 06.09.2022, 10:33 bp-24567997-cde6-4616-a1cc-154470230129 29.01.2023, 18:19 bp-3e56a7e2-b9f0-49bb-bb23-b4c580230129 29.01.2023, 18:19 bp-77aa70d4-a97f-4d9f-ba27-e45910230129 29.01.2023, 18:19 bp-750e9d94-865f-4a29-9533-74d1f0230129 29.01.2023, 18:19 bp-b68c0ceb-159a-478c-a41d-e34390230129 29.01.2023, 18:19 bp-03222548-874f-417a-9551-e2c090230129 29.01.2023, 18:19 bp-42fe9c88-0b31-453d-8af4-2e00c0230129 29.01.2023, 18:19 bp-0bb24d82-e08e-49c2-be8d-043390230129 29.01.2023, 18:19 bp-4fefa779-6f52-4799-ba12-6252f0230129 29.01.2023, 18:19 bp-e7e35422-5ae1-43bf-9307-f0e720230129 29.01.2023, 18:19

Asked by thorny1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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how to download and install an older version of Firefox

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgra… (funda kabanzi)

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

Asked by azure7 1 unyaka odlule

Last reply by azure7 1 unyaka odlule

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Lost tabs

I lost my tabs. Firefox has been opened and closed several times after losing tabs. I went here https://www.jeffersonscher.com/ffu/scrounger.html. I was able to find the … (funda kabanzi)

I lost my tabs. Firefox has been opened and closed several times after losing tabs. I went here https://www.jeffersonscher.com/ffu/scrounger.html. I was able to find the file containing my lost tabs, it is sessionstore(1706800631216_9931f324-5558-4488-a36c-a5b3cb9e8c54_event_jsonlz4).json What do I do with this file now? Thank you.

Asked by WW13 10 izinyanga ezidlule

Answered by cor-el 10 izinyanga ezidlule

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UNREMOVABLE "More Tools" and "Extensions" Icons

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying i… (funda kabanzi)

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Asked by sawifi5774 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (funda kabanzi)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (funda kabanzi)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Asked by Jonny Terry 1 unyaka odlule

Answered by Jonny Terry 1 unyaka odlule

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (funda kabanzi)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 2 iminyaka edlule

Answered by Oliver Wilkes 1 unyaka odlule

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I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (funda kabanzi)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (funda kabanzi)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 unyaka odlule

Answered by pitbulls9 1 unyaka odlule

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since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lo… (funda kabanzi)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 1 unyaka odlule

Answered by brondster 1 unyaka odlule