I-Firefox Community Forum

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox.

Any ideas on what can I do to solve this issue?

Basic information:

Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance. Things went wonky after the recent update to 133.0.3. At first there was no sound period. Then somehow, not even sure how, I saw that Firefox was muted in Windows (11 Pro) settings. That's a mystery unto itself since I'd never previously gone to that area. Now that I have volume through external speakers working, audio through AirPods doesn't. Everything works fine using Edge and audio from music. I know the device is connected and when that is, it's the default for where sound comes from. Used the test thing and yup there is audio. Is there something I'm missing? There must be but I can't figure out what it is. Hopefully someone reading this can point me in the right direction of resolving this issue. Thank you in advance.

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

The True Key extension from McAfee cannot be installed on Firefox. I have the latest updated version of Firefox 133.0.1 64 bit on my desktop Dell computer running Windows 11 Pro. When I try to install the True Key extension, a message pops up advising me that the extension cannot be installed due to a Firefox policy violation. I have reported the issue to McAfee for their action. Photo of the pop up message is attached.

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes before I can type in my information. I followed the advice from this Support page with no success: "Unable to log into Google accounts from Firefox", https://support.mozilla.org/en-US/questions/1468020#:~:text=We%20have%20resolved%20an%20issue%20with%20Google%20auth,settings%20that%20does%20not%20require%20a%20Firefox%20upgrade.

I am able to log into my Google accounts in other browsers so I think the issue is localized to Firefox. I did notice that the web URL for the Google Accounts webpage changes each time I attempt to log in. I included two URLs for reference.

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVtznjXyZO8whm9PzXvyM6w1gDtjuZNgrk4ug2OuSmPaNR5eZ0y02cIYB21iqvsseKmhA1Y7jQ&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1461876635%3A1743702550746786

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVv_0AvoDLO73bxECh6E2at_qauoNzIEJ99BkynHYb-yyvW8WQGTDHcZurqVn3UPnpI_50Gw&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1929478867%3A1743702567107464

Thank you for the assistance

When I first open Firefox from the icon in my taskbar the opening window says the following:

'Unable to connect Firefox can’t establish a connection to the server at 0.0.0.4. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.'

However this is only the first window, after that I can open a new tab in the same window without any problems.

I have uninstalled and reinstalled Firefox without avail. Can anyone help please?

The title says it all. How do I know my crashed Dell Latitude 5500 (NOT E5500) , 512GB M2 NVME, 32GB DDR4 2400 RAM, W11 Pro x64 is now truly healed and with no glitches due to Firefox 137.0 x64 conflicting with Spectrum Security Suite (most current version by F-Secure {TOTAL} as of 03-31-2025) and thereby crashing the entire computer. I have recovered 90whatever percent functionality to the computer, but cannot take the chance of re-installing Security Suite if there is an unresolved conflict not yet addressed and corrected. I've seen the Mozilla Connection entry about another crash similar to mine involving a different Antimalware APP. And I have seen the posting about the fix applied to correct the same type issues with a Chinese provided Antimalware APP. Has ANYONE addressed Firefox 137.0 induced conflicts with other security APPS like my Spectrum Security Suite? I cannot re-install Security Suite until or IF the conflicts that crashed my Dell 5500 have been addressed and corrected. I'd had to use a 2nd backup computer to go online, find, download, copy to a USB thumbdrive, a "suite" of online security scanners AND proprietary uninstallers, copy all of those to the crashed computer, install the necessary ones, run the scanners to check for malware infection(s), none were found, THEN run the F-Secure uninstaller, successfully removing Security Suite. THEN I had to run Firefox in Safe Mode to find and correct all the damaged website URLs the crash involved. Some 30(?) websites I could not get to until i repaired them. NOW, how do I get Firefox 137.x checked for conflicts with Spectrum Security Suite and have them corrected so I can have my Firefox AND Antimalware APP running together? Please let me know and Thank you for being here for us, JEC OldHeart1943

For much of 2024 I've had reCAPTCHA issues. I'm currently in dialogue with Australian Broadcasting Corporation (ABC), via their 'Director' email address. as they use this device for access to many features and to all communication, comments, complaints etc. The reCAPTCha window and message of things to verify doesn't appear at all, eg, no phrase like:select all traffic lights; and no window of 9 images, just the message that the site uses ReCAPTCha. But it isn't just ABC, it is all sites that use this verification device. I contacted ABC because they are a large organisation with a dedicated IT team. I take the Firefox upgrades currently 133.03 - 64 bit with Window 10 My concern is now that this has occurred for so long, that even ABC are saying this is caused by Firefox, not Google. I've pointed out how ludicrous that statement is, eg, why would Firefox create such a problem, whereas Goggle has a vested interested in not resolving it as many will switch to Google platform products.

Hello, I am now seeing a problem displaying an Iframe with Firefox Browser 137.0.1 (64-bit). It appears but in a reduced form (about ten lines of a spreadsheet) without occupying the entire size of the Iframe. This problem did not exist previously in previous versions of Firefox. Please let me know if there is a solution. Other browsers display this Iframe correctly.

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page:

    https://www.britannica.com/biography/Pee-Wee-Russell

where Reader View shows the text from:

    https://www.britannica.com/art/clarinet

(which is linked inside).

I am using Firefox 134.0 on MacOS (Sequoia 15.2)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console.

// mozilla.cfg needs to start with a comment line var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");
 var newTabURL = "file:///D:/Documents/images/home.html";
 AboutNewTab.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Hello, I clicked on a vendor link with a email on Outlook webmail and was refused a connection. Not even given a choice to bypass it. This is a reputable vendor associated with my professional work. Please let me know a work around for this browser behavior.

Regards, Fred Flickinger

Hi, I'm working with a website sponsored by the American College of Surgeons. Some of the parts of that website are blocked by Mozilla. Is there a way to trust that website completely?

Hello- I decided to change from Chrome to Firefox as my default browser. However, I can't seem to add the Google Password extension to Firefox. I can open Google Password Manager but my passwords are just data. None of my saved user names and passwords are auto-populating when I access websites. Please explain the steps for doing this. Thanks in advance.