Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Can't reload because there's no reload option on drop-down menu

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-s… (funda kabanzi)

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

Asked by abouzeke 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Cant update Firefox and Firefox is sending incorrect location to websites like Facebook and Craigslist

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's go… (funda kabanzi)

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's going on?

Second...when I go to Facebook and show event near me it thinks I am in Washington State and not California and I cant seem to fix it. Also just logged into craigslist today and it gave me Washington State Seattle area? What is this all about?

Any help would be appreciated.

Jacques

Asked by jacqlennon 2 emasontweni adlule

  • Okugcinwe kunqolobane

Constantly Crashing Firefox Tabs

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectl… (funda kabanzi)

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectly fine. I tried starting it on safe mode, no good. Tried clean reinstalling firefox, no good.

Can anyone help me why firefox is specifically crashing? About a month ago it worked perfectly fine.


bp-6fcdddcf-9364-454b-b261-eb1ef0201129 bp-6313cc4d-414d-4a6d-a155-f48a20201129 bp-4f4a056c-b467-4b1b-8349-715710201129 bp-58e36541-9f24-4cc4-8173-77b5c0201129 bp-35662b35-b468-483c-bbdb-60c050201129 bp-7bfda4a0-329e-4e00-ae27-30bba0201129 bp-cbf8c777-09bd-435f-aaf8-ccdb10201129

Asked by skypasser 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Mypoints Website Will Not Load

I have used the ... MYPOINTS.COM ... website for many years with the FIREFOX browser. It stopped loading a few days ago. I have tried many different things to get the sit… (funda kabanzi)

I have used the ... MYPOINTS.COM ... website for many years with the FIREFOX browser. It stopped loading a few days ago. I have tried many different things to get the site to load without any success. Any ideas what is going on and how I can get this site to load again?

My guess is some setting has been changed or I need to change a setting to get this site to load.

I am running FIREFOX 90.0.2 (64-bit) on a MAC POWERBOOK laptop

All i get is a hollow white circle (with a red strip) spinning around and the site will no longer load.

see attached picture of the white circle with red strip that spins and the version of FIREFOX I am running.

Asked by majarmus 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Default search box at top of Firefox

I set Google as my default search engine. However, when I open Firefox, I see a box that says "Potential Threat Detected". The page is headed with a wifi symbol inside … (funda kabanzi)

I set Google as my default search engine. However, when I open Firefox, I see a box that says "Potential Threat Detected". The page is headed with a wifi symbol inside a blue shield and below that is says "Hold On!" We blocked access to http://www.searchbaron.com/v1/hp?aid=26025. This site might compromise your device or contain dangerous content. To avoid these risks, close this window and skip this site. Proceed anyway. The same message is duplicated in 3 other languages. So I open a new tab and close this one and everything works fine. Can anyone tell me what to do to stop getting this? I'm not computer savvy so please be specific. I'm not close to an Apple Store, but can get to one if I have to.

Asked by lindaonwheels 1 unyaka odlule

Last reply by Bithiah 1 unyaka odlule

  • Kusonjululiwe

Pop-up blocker problem

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gma… (funda kabanzi)

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gmail or Firefox problem? Probably a dumb question from a not-so-tech-savy user. Thanks for any help. LF

Asked by laurelfarnham 5 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Some issues I encounter everytime

The settings i saved just keep resetting at least once every two weeks, it's so hassle to change it back again to my preferred settings. e.g. Using Google as my default s… (funda kabanzi)

The settings i saved just keep resetting at least once every two weeks, it's so hassle to change it back again to my preferred settings. e.g. Using Google as my default search engine, but after some time, it will reset as "Browser default" and the engine will change to Yahoo; It also happen when using a custom url. Just keep resetting!

Another issue I encounter: When I change the resolution of a video I'm watching on Youtube (from 720p to 1080p or above), it suddenly gets laggy; you can hear the audio from it but the visual itself gets laggy.

Hope you can fix it, Thank You!

Asked by Kens 4 izinyanga ezidlule

Last reply by Kens 4 izinyanga ezidlule

Print dialog - It aint broke, so don't fix it. Bring back option for the default to system print dialog

Please bring back the option to let the system print dialog be the default. There's no need to fix what's not broken. I dislike the new FireFox dialog. I like and am used… (funda kabanzi)

Please bring back the option to let the system print dialog be the default. There's no need to fix what's not broken. I dislike the new FireFox dialog. I like and am used to the system print dialog, it works, does what I want, and it should be brought back for consistency with other applications.

I could previously fix this in about:config, but that option is now ignored.

I understand the desire to try something new, but it makes no sense to improve on what already works. And, to remove the about:config option means your imposing your will on me. FireFox never felt like an imposition before, this is like something I'd expect from Apple, not Mozilla.

Please bring back my choice and make it an easy configuration checkbox, no about:config voodoo.

Thanks!

Asked by DavidOrDave 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (funda kabanzi)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Asked by MLA 4 izinyanga ezidlule

Last reply by MLA 4 izinyanga ezidlule

Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (funda kabanzi)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Asked by elizabeth19 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Right click copy phone number - feature request

Good Day, Firstly thank you for maintaing such a awesome browser!! :) I would lik to add a feature request. Ive googled and searched the get help form and dont seem to fi… (funda kabanzi)

Good Day, Firstly thank you for maintaing such a awesome browser!! :)

I would lik to add a feature request. Ive googled and searched the get help form and dont seem to find any solution.

When i right click on an email i get the option to copy the email to my clipboard ("Copy email address"). But if i right click on a phone number link i dont get a "Copy Phone Number" option. I have to resort to "Copy link" which copies "tel:000000000". This is very frustrating when i have to copy alot of info from a wordpress order to the courier companies website. I first have to copy the link and paste it in a new tab so that i can then only select and copy the number part.

Can anyone please direct me to a option to enable or a addon to add.

Thank you so much :)

Asked by zbuihkvdchsjmiytxz 4 izinyanga ezidlule

Last reply by Terry 4 izinyanga ezidlule

Why are the letters on websites all jumbled and unreadable?

Why are the letters on websites all jumbled and unreadable? I have tried EVERY option that I can find, from allowing pages to choose their own fonts (in Preferences) to t… (funda kabanzi)

Why are the letters on websites all jumbled and unreadable? I have tried EVERY option that I can find, from allowing pages to choose their own fonts (in Preferences) to trying to delete Helvetica, to unchecking :Use recommended performance settings" in Preferences. Nothing works and I have just about ready to move everything over to Safari. I need tech support help now!!!

Asked by parcreate 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

I updated to Firefox 99.0 and then my icloud Mac Mail won't work.

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't … (funda kabanzi)

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't fix it. I can login to my Mac Mail via icloud.com when using a browser, but not on my computer itself. I think it's related to the 99.0 update (just based on the timing) but Apple isn't sure. My OS is High Sierra (10.13.6). Has anyone had a similar experience after updating? Any suggestions? Does Mozilla have a customer support number that I can call and talk to someone? I couldn't find a phone number under Contact Us. Thanks for the help!

Asked by dfb9165 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (funda kabanzi)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 4 izinyanga ezidlule

Last reply by Dropa 4 izinyanga ezidlule

Existing profiles are not usable with newest version (99.0.1). A bookmarks and data appear lost.

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new … (funda kabanzi)

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

Asked by roning5 4 izinyanga ezidlule

Last reply by FredMcD 4 izinyanga ezidlule

Opening Firefox

I think someone tried to hack my account. I was stupid enough to order a product online and give all my info. Firefox locked me out. I can't log in. I changed my passwor… (funda kabanzi)

I think someone tried to hack my account. I was stupid enough to order a product online and give all my info. Firefox locked me out. I can't log in. I changed my password but can't let Firefox know I did. I REALLY need to get back in to Firefox! I trust it and don't trust the other browsers!

Asked by skyhorse3593 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Javascript and address bar vs. search/"Awesome Bar"

To Whom It May Concern: Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to: I. Ensure Javascript is on.… (funda kabanzi)

To Whom It May Concern:

Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to:

I. Ensure Javascript is on. (The blog told me to type settings.config directly into the address bar.)

II. Type a web address in and go to it directly rather than having it always search via the preferred search engine (DuckDuckGo). It offers me every option in the Awesome Bar drop down menu (Facebook, Google, Wikipedia, etc.) except going directly to a website. I have already tried turning off the default, "Use the address bar for search and navigation," and switched to "Add searchbar in toolbar." Both still automatically search with DuckDuckGo and do not give any option to go directly to a website. This is incredibly frustrating! I don't want Awesome Bar; I just want an IP bar. What happened to plain old-fashioned Internet browsing, please?

Thank you for advising. I cannot contact Harvard IT about their website requiring Javascript until I ensure that Javascript is enabled.

Pax, Aaron

Asked by aml.x 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong … (funda kabanzi)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 4 izinyanga ezidlule

Answered by FredMcD 3 izinyanga ezidlule

Possible bug - Strange, unprompted pop-up containing autofill entry data

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local new… (funda kabanzi)

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local news website (Fox 10 Phoenix) and had multiple tabs open from that site and others. When I switched to any of the Fox 10 tabs, a little box would pop-up in the upper-left hand corner and it contained 4 lines of my saved autofill entry data (2 email addresses, phone number, and a username). I had never visited this particular site before, and I didn't notice any boxes that Firefox would've tried to prompt me with autofill.

This is the first and only time I've ever noticed this behavior. It only appeared on the Fox 10 tabs and it happened on all 3 tabs. I could select one of the entries in the box and that also made it disappear, but I couldn't find where it was trying to autofill. Otherwise, it remained on the screen until I would scroll and then it disappeared and would not reappear if I returned to the original position. It did reappear if I changed tabs and came back. It was also the same 4 autofill entries each time.

Is this a Firefox bug or anything else I should be concerned about?

Thanks

Asked by matthew.miller 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule