I-Firefox Community Forum

I keep getting pop ups from you, 3 at a time, over and over and over, for about 2 weeks, every day, all day....displaying various warnings about viruses and critical errors and compromised system, etc. and to click to fix. I have scanned daily for a week now for any kind of issue with my computer and the scans come back clean, my security updates are current...please tell me what is going on and how to stop this.

I JUST signed into my Mozilla account to send this message and noticed another email in the sign-in box and the option to "sign in with another account" showed. I have attached a photo of this email along with photos of some of the pop ups. Has my account been hacked? What's going on?!!!

my email account running windows 10 - used to show emails sent to myself in my inbox. It does in fact show the emails in the sent box but it never show up in the inbox. 7 years it always worked - now - ng, Please help as I use this feature to trouble shoot. Thank you - michael

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without prior warning and letting me know what it is for. I will probably cancel this if you are not forth coming and if you dont answer I will put PayPal on the case. So please get back to me asap. Many Thanks Barclay N Langridge

email: [email address] or [email address]

A few months ago, I filled a feedback survey on Firefox, and at the end of the survey it contained an option to check if I was interested in pariticipating in a follow-up study with a researcher from Firefox, and it was promised a financial compesation for my time.

I received an follow-up email today (from fx-researchteam@mozilla.com), talking about the recent survey I took and that I specified that I would like to do a follow-up interview, specifying available dates, interview duration (~60 minutes), and so on. It contained with a survey link from qsurvey.mozilla.com. The survey asked basic personal informations like email, name, gender, nothing too suspicious. Also, they specified they could paypal me $150 as a thanks for my time and feedback.

I saw someone received the same type of email and people claimed it as legit (https://support.mozilla.org/en-US/questions/1442740), but the email that sent the survey was a different email (from firefoxresearch@mozilla.com).

All I'm asking is if Mozilla does conduct such interviews, and also pay people for their time... if this is not a scam or something...

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the laptop will not have any of my data

New problem. I have correct Amazon password and sign in. I keep getting a message to sign in to Amazon but not allowed to do so. Message says “this request comes from Firefox, published by Mozilla “. This does not happen on phone but only on computer. How resolve?

I reinstalled windows on my PC. I had to password reset because I forgot it and then it made my login back on my phone. I go through the login process on my phone and I first get my Email verification then I get my Auth app and it tells me it was logged in, but doesn't actually log me in. It does this both on my phone and PC now so I am trying to get logged in on my phone to be able to bring my bookmarks over.

i've had recent cause to reset my 2017 iMac running OS 13 back to factory settings. this has cause all kinds of problems, and now i need to set up a new user account. i identified the relevant profile, and copied it to the new user account. i then opened Firefox and typed "about:profiles", and the new profile is not in the list, even though it's in ~/Library/Application Support/Firefox/Profiles/.

i tried compressing it before copying it, but that made no difference. i've tried logging out, restarting, and switching on and off again.

so i'm stuck in between two users, one with all my data, and the other with Firefox (and possibly Thunderbird, haven't even tried that yet). this makes life unbelievably difficult.

i really need my Firefox profile back. desperately hoping someone can help.

thanks for reading.