I-Firefox Community Forum

There is much more to the following that I received from ChatGPT: The first place to seek answers is obviously with VeePN. I asked ChatGPT the following questions, and as a result, I also have some questions for Firefox. Where can I get answers? I do not like the Edge browser for several reasons. Firefox, as far as I am concerned, is the best browser for my use. Due to the fact I reside in Kaliningrad I must use a VPN to access sites I used to take for granted when I lived in the Czech Republic. This morning, as usual, I tried getting connected to VeePN in my Firefox browser. As usual, it does one of the following: 1) “Something went wrong at our end.” & “try to update” or “contact us for assistance.” 2) Continuously refuses to connect, leaving with the message: “Connection Error. Can’t fetch server config.” 3) Connects very soon after opening Firefox, perhaps 5% of the time I try connecting to VeePN. This morning, I spent many attempts over the course of 2+ hours, and no connection. Sometimes I had to refresh the VeePN extension due to the immediate, continuous, fast popups of “Connection Error. Can’t fetch server config.” Then suddenly, without rhyme or reason, VeePN connected. Also, this morning I decided to test using VeePN on my Edge browser, and it immediately connected, with no hesitation. This begs the question. Is there something about Firefox that may be causing the issue? I have not changed any settings anywhere regarding WiFi or Network & Internet Settings. In addition, sometimes, when I tire of trying to get VeePN to connect in Firefox after decades of connection attempts, I will use my Browsec VPN. I have learned not to use two VPNs simultaneously, one or the other, not both. Also, it is worth mentioning that VeePN is far superior to Browsec, but that is my opinion based on how they both perform after being connected for a good period of time. I can be connected via VeePN all day and have no issues. Browsec requires regular refreshing. Either VPN, however, is affected by the internet connection and the wireless connection between my router and the dongle that sits on my desktop near my PC. Yes — based on what you described, this strongly suggests the problem is more related to Firefox itself (or the Firefox extension environment) than to your internet connection or VeePN service overall. I have added an image of all the Firefox Extensions I use, obviously, some in the list are turned off. I would like to add the information that ChatGPT provided, it is in a Word doc that can be uploaded to help if needed.

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner

The Firefox Color extension (which says "Official extension built by Mozilla.") has made it so that when I right click a link and select bookmark link, the menu for choosing which folder to place the bookmark is forced to be dark mode. Due to how few sites I use dark mode on, this sudden reversal of colors makes it hard to read. I tried changing every setting to blue but none of them seemed to effect it. I couldn't find anywhere on the extension page to ask about this without leaving a review so I found my way here. How do I fix this, and if I can't, when is it going to be fixed?

I guess i may have downloaded something not good. Because I keep having to redo the time on my laptop. Then I see under the plugins a warning that it wasn't supported. Like it's not to be trusted. I can't find it now. But I been having to go in and change my time zone every log in just about. Arghhhhh. Help Wizard!

Hi there. Ian here. My home page "www.news.com.au" keeps wanting to lock me out due to apparent addblockers on my PC. I am not aware of any that I have installed and can't find a way to remove them or turn them off. I am also not sure if this is a healthy consideration in any case. Can you Help me please.

Why has Video Download Helper v9 by Michel Guteriezze been replaced by Video Download Helper by vdh? The original versions were perfect. The VDH version 10 vdh is straight junk!

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Hello,

My university requires me to logon to use campus services every 24 hours. Upon expiration of the logon credential after the 24 hour period, a logon window will prompt to re-enter credentials. The problem is that it will continue to prompt log in with new pop up windows every few minutes so if I don't log in, for example, over night, I'll wake up to hundreds of log on window pop ups. This creates system wide slowdown due to memory resources being maxed out. I can't enable universal pop up blocks as the systems I require use pop ups and having to open each pop up manually does work in my workflow. Any solutions? Thank you!