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Secure Connection Failed The connection to the server was reset while the page was loading.

Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of… (funda kabanzi)

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Kusonjululiwe Okugcinwe kunqolobane 1 305

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (funda kabanzi)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Kusonjululiwe Okugcinwe kunqolobane 2 301

How do I turn off "DisableAppUpdate"?

I am having a problem saving my work through a portal I am using for work on Firefox. While trying to fix this problem, I went to Firefox Settings and noticed the followi… (funda kabanzi)

I am having a problem saving my work through a portal I am using for work on Firefox.

While trying to fix this problem, I went to Firefox Settings and noticed the following hyperlinked text: "Your browser is being managed by your organization." This is my personal computer, so I don't know what organization it may be referring to.

Clicking on it brings me to a new tab called "Enterprise Policies". In that tab is a list called "Active" with two columns: Policy Name and Policy Value. The only item listed is "DisableAppUpdate" with the value "true". This may be the cause of my original problem, but in any case, I want to be able to run updates!

I am using Firefox 137.0.1 (64-bit) on a Pop_OS system.

How do I turn off "DisableAppUpdate" and run updates?

Okugcinwe kunqolobane 1 294

Japanese characters do not render under some circumstances

Japanese characters usually do not render. I can reproduce this issue by: going to the Wikipedia page for the katakana Unicode block. going to any YouTube comment with… (funda kabanzi)

Japanese characters usually do not render.

I can reproduce this issue by:

On YouTube the text renders only if 1.27916663885116563rem <= font-size <= 1.92083328962326036rem. Increasing `gfx.font_rendering.fontconfig.max_generic_substitutions` from 3 to 99 allows some punctuation to render and makes the text take up horizontal space. Further increase of the value to 999 causes the interpunct to render in the Wikipedia page.

Kusonjululiwe Okugcinwe kunqolobane 3 284

Several versions running on Task Manager

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and e… (funda kabanzi)

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and end task, it will end the task, but shortly there after a new one will pop up. 1 of the is running in efficiency mode. I assume this is what is slowing down performance, but I do not know how to fix.

Okugcinwe kunqolobane 1 284

Can't reorder tabs

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayl… (funda kabanzi)

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayland

Okugcinwe kunqolobane 1 274

Problem with updating Firefox on Windows 11

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-insta… (funda kabanzi)

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

Okugcinwe kunqolobane 4 266

Read more does not open article in place - it opens a new blank tab

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back… (funda kabanzi)

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back to where I wanted to read more - and it is there. But why is it opening a blank page first? i tried changing settings but there is no "Open link in target" - there is just an option to open a new window or tab - when all I want to do is see the rest of the article. it works fine in MS Edge - but as i said, I prefer FireFox. is there a way to fix this?

Okugcinwe kunqolobane 1 265

reopen previous session option is missing from the history menu

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We trie… (funda kabanzi)

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

Okugcinwe kunqolobane 1 258

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (funda kabanzi)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Okugcinwe kunqolobane 1 257

Site times out, but just on one computer

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p). I've deleted the cookies a… (funda kabanzi)

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p).

  • I've deleted the cookies and cache but that doesn't solve the problem.
  • I always keep current with FF updates.
  • The problem is only on my computer. No problem on my husband's computer.
  • No problem in Edge or Chrome.

What next?

Kusonjululiwe Okugcinwe kunqolobane 2 256

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmark… (funda kabanzi)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Okugcinwe kunqolobane 4 254

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned… (funda kabanzi)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Okugcinwe kunqolobane 10 242

Very low sound volume in YouTube

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK wit… (funda kabanzi)

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK with YouTube and other websites that have sound are OK with Firefox.

I reinstalled Firefox and rebooted the computer - still has the problem.

I'm using Windows 11 24H2 (home) on my desktop.

Okugcinwe kunqolobane 3 239

2FA on firefox.com keeps disabling itself

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation … (funda kabanzi)

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

Okugcinwe kunqolobane 1 237

Recover data from "bricked" device

I have a laptop that died last week. I just got onto a new device, and would like to restore my Firefox settings from that previous device. So, I downloaded firefox, sign… (funda kabanzi)

I have a laptop that died last week. I just got onto a new device, and would like to restore my Firefox settings from that previous device. So, I downloaded firefox, signed in to sync my bookmarks and extensions... and the old device does not appear in my synced devices list. Is there anything I can do to recover my account data? I know it was synced as recently as a few days ago. The device is completely bricked and I will not be able to log in on it anymore. Is there anything to be done?

Okugcinwe kunqolobane 1 237