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Netflix Error - F7355-1203

Hi, I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error… (funda kabanzi)

Hi,

I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error F7355-1203.

I've checked the DRM setting and it is enabled, I checked addons and I have OpenH264 and Widevine installed, both set to always active.

I've checked installed codecs and I do have libavcodec58 installed. No update for that available via apt. I also have ffmpeg installed, no problem with that either. I can play Netflix videos in Chrome, but not in Firefox now. Something happened to Firefox when I updated from 120.x to 124.x. Today I updated to 125.x, same problem, Netflix video won't play.

I've unchecked the DRM setting and re-checked it, and that does reinstalled Widevine but does not fix the problem.

Any ideas what could be the cause?

Asked by mark545 6 ezinsukwini ezidlule

Last reply by zeroknight 2 imizuzu edlule

yubikey stops working after X hours

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux) its works fine fo… (funda kabanzi)

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux)

its works fine for the first x hours (where x is usually between 1 and 3 hours) and then firefox will invariably stop recognizing the yubikey touch. yubikey works with any other application in that journalctl shows that systemd is aware of it's existence when i plug/unplug it and i get a string in my terminal and text editors whenever i touch they key both before and after it stops working with firefox.

i've tried these things but the behavior is still the same: - regenerating my ~/.mozilla configuration directory - toggling all *webauth* keys in about:config - switching from yum to flatpak firefox installation - switching from gnome to kde to xfce - switching from Wayland to X11

there are no error messages; journalctl doesn't show any either; and chrome doesn't seem to have this problem, but i don't trust chrome and, interestingly, chrome exhibits the same behavior when using xfce.

the only thing that works reliability is rebooting each time it happens and, as you can imagine, that's 100% intrusive and i lose all momentum in my productivity.

here's details on my system:

Firefox version: 115.10.0esr (64-bit)

OS: Red Hat Enterprise Linux release 8.9 (Ootpa) Oracle Linux Server release 8.9 5.15.0-205.149.5.1.el8uek.x86_64

X Windows info: gnome-session-wayland-session.x86_64 3.28.1-21.0.1.el8 @AppStream libwayland-client.x86_64 1.21.0-1.el8 @AppStream libwayland-cursor.x86_64 1.21.0-1.el8 @AppStream libwayland-egl.x86_64 1.21.0-1.el8 @AppStream libwayland-server.x86_64 1.21.0-1.el8 @AppStream qt5-qtwayland.x86_64 5.15.3-1.el8 @AppStream xorg-x11-server-Xwayland.x86_64 21.1.3-12.el8 @AppStream

I have support licensing from both Oracle and Yubikey and i've asked them for help and they both point the finger at each other so i'm stuck with this; any help would be appreciated!

Asked by davidalphagamma 1 usuku oludlule

Last reply by zeroknight 5 imizuzu edlule

Cursor speed is insanely slow only in Firefox

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm us… (funda kabanzi)

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm using a USB trackball mouse. This is only affecting Firefox; no other applications have this issue. Using Windows 10.

Here's what I've tried so far:

  • Restart Firefox
  • Started Firefox in Safe Mode
  • Restart computer
  • Create a new profile in Firefox
  • Check my mouse's firmware
  • Try a different mouse

There was another question about this years ago, but the accepted answer about accidentally enabling a Windows accessibility feature doesn't say which feature it is or how to disable it (if that's indeed the case). The link also seems to redirect to a generic accessibility page.

Asked by Greyson Niedbalski 1 usuku oludlule

Last reply by zeroknight 13 imizuzu edlule

poor resolution display only in firefox

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/quest… (funda kabanzi)

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/questions/1104044

Everything in the firefox browser looks like it was stretched it out in MSPaint, while my actual OS interface and every other app/software UI looks fine. I have tried simply restarting my computer, as well as every solution in the linked thread, as well as refreshing firefox, and uninstalling/reinstalling, which only served to mess up my shortcuts on the home page. To be clear:

  • Hardware acceleration is turned OFF, as suggested in any thread I've found where a resolution issue is addressed.
  • setting layout.css.devPixelsPerPx to 1.25 specifically makes it almost legible. Almost. It's still incredibly grainy. Any higher even a small portion of a webpage takes up a ridiculous portion of my screen, rendering it just as unusable.
  • In messing around in config, I found that setting gfx.color_management.rendering_intent to 5 helped, in so far as it sharpened things up a little, but it did not FIX the issue. Any value above 5 seems to have zero effect or change.
  • Absolutely EVERYTHING else except firefox looks absolutely fine. It is ONLY firefox that is having this issue of all the applications/interfaces on my computer.
  • Everything in firefox is affected- images, text, the tabs and address bar, bookmarks bar, absolutely everything.

Asked by princelithey 1 usuku oludlule

Last reply by zeroknight 15 imizuzu edlule

Firefox hangs when adding or removing monitors

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far. TL;DR - Almost every time I add or remove monitors my Firefox hangs.… (funda kabanzi)

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far.

TL;DR - Almost every time I add or remove monitors my Firefox hangs.

More context: I use a PC laptop and constantly switch from using just the laptop screen to using just a set of two monitors, with the laptop closed. What I do is, I lock my machine, with Firefox open on the laptop screen, connect the monitors, close the laptop lid, and unlock the machine. That causes Firefox to hang and I'm forced to kill it and open it back again. It usually reopens all tabs without a problem but the issue is pretty annoying.

My current version is 125.0.2 and I'm sure the problem dates from several versions

Asked by Victor 1 usuku oludlule

Last reply by zeroknight 25 imizuzu edlule

firefox does not respond to mouse clicks after update on MacOS

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusabl… (funda kabanzi)

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusable for practical purposes. It's fixed after another manual restart. This unfortunately breaks all the streamlining Firefox has done to restore the session after an update, because none of that stuff works the same after a manual quit and restart. This is happening on MacOS, and it happens across multiple computers.

Asked by uqrcobgezp 1 usuku oludlule

Last reply by zeroknight 29 imizuzu edlule

Dont know why some pages shows me in russian language

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is sho… (funda kabanzi)

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

Asked by Edgars Rudzītis 1 usuku oludlule

Last reply by zeroknight 30 imizuzu edlule

Pages won't load after update

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few min… (funda kabanzi)

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few minutes]. I have cleared the cache & data. Chrome works ok.

Asked by markp13a 1 usuku oludlule

Last reply by zeroknight 33 imizuzu edlule

Can't get by a dead end

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe thi… (funda kabanzi)

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe this has to do with history. I suspect I can get past this by flushing the history. I can get to the website I want by using a different browser such as chrome. Ho do I fix this?

IBM clone using windows 10, firefox 125

Asked by boblatsch 22 amahora adlule

Last reply by zeroknight 37 imizuzu edlule

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (funda kabanzi)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 4 izinyanga ezidlule

Last reply by zeroknight 38 imizuzu edlule

My bookmarks and history are gone.

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another a… (funda kabanzi)

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I've followed all the prompts to restart the computer, refresh the computer, delete the favicons.sqlite and places.sqlite and it won't allow me to delete them. This happened yesterday as well. Yesterday I could delete those files and everything was restored. But today I can't get it to work.

Asked by Lana Patterson 20 amahora adlule

Last reply by zeroknight 1 ihora elidlule

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (funda kabanzi)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 1 usuku oludlule

Last reply by zeroknight 1 ihora elidlule

How to return to previously viewed tab when I close a tab, without extensions.

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to ret… (funda kabanzi)

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

Asked by CatFox 22 amahora adlule

Last reply by zeroknight 1 ihora elidlule

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (funda kabanzi)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Asked by Elise Clancy 15 amahora adlule

Last reply by zeroknight 2 amahora adlule

unwanted background connection while starting mozilla firefox browser

Hello, I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast no… (funda kabanzi)

Hello,

I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast notification always show this message every time I start up Firefox : please check the uploaded images : FPA Scam.jpg.

I already checked the extenstion, the Settings, and the Advance Settings of Firefox browser. I'd like to know if there is any parameter related to engine.forexpeacearmy.com and it is enabled. Unfortunately, I can't found any related parameters.

So, I decide to contact Firefox support to find out what happen to my Firefox browser, why it always call the forexpeacearmy site at the start up, and finally I want to remove it. Because I'm affraid it could be some kind of trojans / malwares and put my laptop into risks.

Kindly need your advise. Thank you.

Kind regards, Gideon

Asked by gidhsk 13 amahora adlule

Last reply by zeroknight 2 amahora adlule

I would like Awsome screenshot on my tool bar

I find it very difficult using Awsome screenshot, in fact I never use it, but used to use it, when it was on my tool bar, can I get it back there. I cannot drag it from… (funda kabanzi)

I find it very difficult using Awsome screenshot, in fact I never use it, but used to use it, when it was on my tool bar, can I get it back there.

I cannot drag it from "customise tool bar" as it does not show there, it shows in my list of add ons, I have tried removing it, then reinstalling it.

Asked by sparrow08 5 amahora adlule

Last reply by zeroknight 2 amahora adlule

where to find the cast-cast media to device icon in firefox browser

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser. … (funda kabanzi)

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

Asked by k.Indrakanth K 4 amahora adlule

Last reply by zeroknight 2 amahora adlule