I-Firefox Isithangami Sokwesekwa

You have made it IMPOSSIBLE to remove the GOOGLE search engine, by graying out the "Remove" button when the "GOOGLE" search engine is highlighted in the "Search Shortcuts" of the "Search" page of "Settings"!!! THIS IS UNACCEPTABLE!!!!!!!!!!!! IF YOU REFUSE TO FIX THIS, THEN TELL ME HOW TO INSTALL LAST YEAR'S EDITION OF FIREFOX!!!!!

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

When trying to open my protected browser with firefox I keep getting "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I have refreshed and re-installed Twice! I have followed the instructions to go to file (using %APPDATA%\Mozilla\Firefox\Profiles\) and make sure it is NOT Read-Only and to delete the parent.lock in it. Yet it keeps going to Read-Only and the parent.lock keeps re-appearing. The day before everything was working. I have tried Protective Browser with other browsers and it works. 1. Why is the Protective Browser not working? 2. Why is the File going to Read-Only and 3. Why is the parent.lock keep returning? Thanks

I recently updated Firefox browser. Since doing so, I get a warning window that pops up after launching Firefox advising that VERIFICATION.EXE "contains a virus or malware."

I assume that verification.exe is associated with Firefox. What am I supposed to do in response to that message?

Thanks,

Steve Wahle

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

Firefox is now opening two windows at startup: one that has my previous session (which I always prefer) and one window with one blank tab. It used to open only the saved session. What can I do do change this. Thank you. (I have Firefox 122 version)

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.

I need to turn off use Firefox email mask... I can't STAND being prompted to use Firefox email mask but I can't find a way to turn off that prompt.

JUST STOP THAT! It's infuriating that you're trying to force me to use something I DO NOT WANT!

I have changed my email address. My old one is CLOSED. I am unable to make any changes to my current Mozilla account because I am sent a code to my CLOSED email. I have run in to this with other accounts before. It doesn't make sense!

Hi, Websites in Word Press that have a video background do not work properly and do not play the video. In Chrome it's OK. Example: yaronimo.pl

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

hello, i use setting "Delete cookies and site data when Mozilla closes". i also employ multiple ad-blockers, etc. when opening websites, sometimes an "opt-out" or "accept all cookies" screen pops-up. the "more ethical" websites give adequate time to respond and enter choices whereas the vast majority close within a few seconds (no time to choose). just spoke with PayPal about their website's lightening-speed "cookie" pop-up. each website's pop-up is different so i found it difficult to believe when she said this was a "browser" issue (something Mozilla controls). i realize it's fairly impossible to not have cookies gather info but what can i do to opt-out on websites (besides not opening them) like this? thanks, dave PS: i'd add an image but can't catch one!