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Can't load Steam pages normally in Firefox, but it loads just fine in Edge, Steam Client or with VPN plugin

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics… (funda kabanzi)

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

  • Edge loads them just fine
  • Steam client loads them just fine.
  • If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
  • Tried Troubleshoot Mode, didn't help.
  • Tried to selectively disable some extensions, same.
  • Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
  • Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
  • Tried to disable DNS in Firefox's settings, no siree.
  • The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
  • Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

Asked by Necronomicron 2 izinyanga ezidlule

Last reply by Rajeev 1 usuku oludlule

v. 142.0.1 - no german Language pack?

Reporting a bug: "Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED! Ge… (funda kabanzi)

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

Asked by axlotl 2 izinyanga ezidlule

Last reply by huang3292 2 izinyanga ezidlule

Turning off video popups

Many web pages that have a video header will launch the video in a popup window after you scroll past the header. There are no user controls in the popup window, and c… (funda kabanzi)

Many web pages that have a video header will launch the video in a popup window after you scroll past the header.

There are no user controls in the popup window, and clicking 'block popups' and turning off 'enable p-n-p controls' had no effect on them.

Is there a a setting that will stop these video popups from automatically launching? They eat up a lot of memory, and are a pain to turn off manually.

Thanks.

Asked by rasmith505 2 izinyanga ezidlule

Last reply by Agent virtuel 2 izinyanga ezidlule

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

https://www.datilcam.com/weather/index.htm The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it! … (funda kabanzi)

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

Asked by ghostery 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believ… (funda kabanzi)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Asked by Bruno Paz 1 inyanga edlule

Answered by Bruno Paz 1 inyanga edlule

  • Kusonjululiwe

Firefox locks out my taskbar.

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the sc… (funda kabanzi)

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Asked by anoble2 2 izinyanga ezidlule

Answered by anoble2 2 izinyanga ezidlule

"never translate x" button greyed out.

The "never translate x" button is greyed out. Why? Can´t add the language to the "never translate" languages in the settings either. Thank you for your time and effort … (funda kabanzi)

The "never translate x" button is greyed out. Why?

Can´t add the language to the "never translate" languages in the settings either.

Thank you for your time and effort kind strangers! :)

Asked by P4R0DY 2 izinyanga ezidlule

PASSWORD TIMEOUT

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account th… (funda kabanzi)

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

Asked by hrlyrider99 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Unable to log into hotmail/outlook with firefox

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more detai… (funda kabanzi)

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more details, please see this link" I have reset my password still having the same issue. Please assist!! thank you!:) Georgia

[email removed]@hotmail.com

Asked by gdounis27 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

How to stop DoH going around my pihole network dns filter

Hi guys, Had Firefox as network default browser for decades. Now I have a problem with my DNS pihole filter, firefox just goes around it. I've read countless articles on … (funda kabanzi)

Hi guys, Had Firefox as network default browser for decades. Now I have a problem with my DNS pihole filter, firefox just goes around it. I've read countless articles on how to stop this, I've tried DoH 0 and DoH 5, I've placed a file policies.json in a distribution folder. I've tied everything I can find on the net. Nothing and I do mean nothing, had the slightest effect. Firefox goes around whatever I try.

I've spent many, many hours on this please tell me how to kill this, I'm forced to use another browser at the moment, which is painful.

version 142.0.1 64bit W11.

Thank you Bob.

Asked by bob.latham 2 izinyanga ezidlule

Last reply by bob.latham 2 izinyanga ezidlule

Top section of menu disappears

When I expand the Firefox page to fill my screen the top section of the application is completely blocked (see picture) I can only see about .125 or less in of the bookm… (funda kabanzi)

When I expand the Firefox page to fill my screen the top section of the application is completely blocked (see picture) I can only see about .125 or less in of the bookmark section. Everything else is blocked. No other application is having this problem, only Firefox. Until this evening Firefox has worked just fine.

When the application is not set to fill the screen I can see everything fine. (see picture).

I have uninstalled program and reinstalled... no luck. I've cleared out all history, cookies, etc... no luck.

Please advise.

Barbara Burger

Asked by barbarajoanburger 2 izinyanga ezidlule

Excess memory usage - Processes keep running after tabs are closed.

I often keep firefox running for several days at a time, usually with 2 tabs open. This current tab generates 15 processes in Windows Task Manager, and uses 1.2MB memory… (funda kabanzi)

I often keep firefox running for several days at a time, usually with 2 tabs open. This current tab generates 15 processes in Windows Task Manager, and uses 1.2MB memory.

Opening two more tabs (news sites) took it up to 57 processes (3.9MB, or 88% of memory)

The problem is that over time, even when I close unused tabs, many of the extra processes don't stop running.

What can I do about that? Is there a setting I need to adjust for this?

Adding extra memory is not an option on this machine.

Thanks.

Asked by rasmith505 2 izinyanga ezidlule

My extensions aren't updating, even with the automatic updates turned on.

Just as the title explains. Firefox isn't updating any of my extensions. I hit detect updates, it says it didn't find any, but several blue icons on the extension page sh… (funda kabanzi)

Just as the title explains. Firefox isn't updating any of my extensions. I hit detect updates, it says it didn't find any, but several blue icons on the extension page show up stating that the extension can be updated. When I select it I am able to click "update", but, as those quotation marks suggest, it does absolutely nothing. Restarting the browser also does not update the extensions. The only way I can get them to update is if I remove and read the extension.

Asked by HFGP 2 izinyanga ezidlule

Question About Newtab@mozilla.org.xpi

Hello Mozilla Support Team, I recently noticed a file named Newtab@mozilla.org.xpi on my system and wanted to confirm its purpose. My Firefox browser is working normally… (funda kabanzi)

Hello Mozilla Support Team,

I recently noticed a file named Newtab@mozilla.org.xpi on my system and wanted to confirm its purpose. My Firefox browser is working normally, and I have not observed any suspicious behavior, but I want to make sure this file is legitimate and part of Firefox’s features.

Could you please clarify if this file is a standard component of Firefox, especially related to the new tab page functionality?

Thank you for your help!

Best regards.

Asked by Repairtools2025 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule