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Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (funda kabanzi)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 19 amahora adlule

Last reply by jscher2000 - Support Volunteer 19 amahora adlule

Unlocking about:config Minimum TLS Preference

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I c… (funda kabanzi)

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I cannot edit.

Asked by rilo 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Update Firefox Browser

When trying to update Firefox on my Linux Mint system, I saw this in settings: Updates disabled by your system administrator. Well, I am the administrator. I checked and… (funda kabanzi)

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

Asked by murphy.al 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Logins and password losts

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared… (funda kabanzi)

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

Asked by Testone99 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

How can i update my Mozilla Firefox

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version instal… (funda kabanzi)

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version installed for optimal performance and security.

Could you provide a step-by-step guide on how to update Mozilla Firefox to the latest version? I'm curious about the frequency of updates and whether the process varies for different operating systems I'm using windows.

Additionally, I'd like to understand if there are any precautions I should take before initiating the update, such as saving bookmarks or ensuring compatibility with installed extensions.

Furthermore, are there any notable features or improvements in the latest version that I should be aware of? I want to make the most of the browser's capabilities and stay informed about any enhancements.

Thank you in advance for your assistance. I appreciate your expertise in guiding me through the Firefox update process.

Best regards,

Asked by Karla withak 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Firefox Default Browser Agent

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified e… (funda kabanzi)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

Asked by mokry9999 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Where to write firefox autoconfg file if firefox is installed from Microsoft Store

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in … (funda kabanzi)

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in the same directory where firefox is installed. https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I had downloaded firefox from the Microsoft store. Firefox is installed in the %programfiles%/WindowsApps folder, which is owned by 'trusted installer'. Because of this a normal user cannot write to this folder, not even with Admin access.

Is there a way to set auto config without changing folder permissions? Can I save the firefox.cfg and autoconfig.js somewhere else other than the install folder?

Asked by new_fox 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Why was Firefox View taken away in Private Browsing mode?

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-ses… (funda kabanzi)

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-session. It turns out that's not true, for example, using Firefox View I found that the list of Recently closed tabs in three-bar menu > History > Recently closed tabs was NOT cleared. The only way to see that was with Firefox View, which you could then use to delete items from the list.

With the new version of Firefox (119.0) Firefox View has been removed from Private browsing mode entirely. Thus not only is it impossible to see if the recently closed tabs list has been cleared, but it's impossible to clear the list even if you could see it. That leaves the only way to be (fairly) sure things are cleared out during a Private browsing session is to close the browser entirely, which is an annoying pain.

Why was that feature removed? How can I tell if the recently closed tabs have been cleared without it?

Thanks.

Asked by Blarg 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Stop Google "Sign-in" Pop-ups

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and signi… (funda kabanzi)

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

Asked by mg123 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (funda kabanzi)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 3 izinyanga ezidlule

Last reply by cor-el 1 inyanga edlule

Master Password

This is more of a suggestion than a question, unless there is a hidden feature that I was not able to locate. I know that the Master password helps to make sure that my… (funda kabanzi)

This is more of a suggestion than a question, unless there is a hidden feature that I was not able to locate.

I know that the Master password helps to make sure that my password is safe. It would be also be nice if the next release will prevent to open a website that has a "stay signed in" window.

Asked by Dinna 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

Primary Password

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Passwor… (funda kabanzi)

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

Asked by Bonniebc 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Unable to use FIDO2 (OnlyKey) with Firefox after update

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I… (funda kabanzi)

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Asked by Robel Yemane 1 inyanga edlule

Last reply by Blake Johnson 3 emasontweni adlule

How to repiar error message: PR_CONNECT_RESET_ERROR

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing b… (funda kabanzi)

I have dealt with this message when searching the web... after a google product search etc., the results populate- then I click on all the top results and I get nothing but this message and the sites will not open:

Secure Connection Failed An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I noticed it's with most "Sponsored" results. Incredibly frustrating.

Please help!

Kevin

Asked by kmf777 4 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

ad blocker

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows… (funda kabanzi)

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add-ons and extensions. How do I find and disable an ad blocker that I cannot find?

Asked by tom240 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule