Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Profile lost all data (bookmarks, extensions, everything)

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. Th… (funda kabanzi)

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

Asked by kaydeefalls 1 usuku oludlule

Last reply by cor-el 22 amahora adlule

Firefox VPN

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free… (funda kabanzi)

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Asked by jse3 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Firefox 119.0 - Unable to set PDF Orientation

Hey there, Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Port… (funda kabanzi)

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Asked by jdp68 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

pop-up blockers

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and… (funda kabanzi)

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

Asked by hhonorr0421 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Passwords

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac. Because the older one will not boot up, I could not migrate my fir… (funda kabanzi)

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac.

Because the older one will not boot up, I could not migrate my firefox data.

I ended up doing 'lost password' for all my sites.

There are a couple where the lost password thing hasn't worked.

It occurred to me to rename the (new computer's) logins.json file, copy the old computer's logins.json file from my external backup drive, put it in new computer's /user/library/application support/firefox, and then look in preferences, get the two passwords I want, set things back, enter these passwords into firefox again.

This did not work. In fact, now no matter which file is named logins.json, preferences says I have NO passwords stored.

I cannot find anything that tells me how to just decrypt the .json files (at least, not in a step-by-step way that I can use.)

Asked by hedge1 4 izinyanga ezidlule

Last reply by Dropa 4 izinyanga ezidlule

Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (funda kabanzi)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Asked by Anand Prajapati 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (funda kabanzi)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Gmail sidebar calendar missing

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the… (funda kabanzi)

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

Asked by reuschebob 5 izinyanga ezidlule

Last reply by alec.fredericks 5 izinyanga ezidlule

Firefox not opening the Roblox link properly

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (y… (funda kabanzi)

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (yes, I know. Roblox now has the desktop app so you don't need the website to open a game), it opens the app, but not the link, which means it doesn't open the game :( Does anybody know how to get Firefox to open the link and not just the app? (Btw no hate on firefox)

Asked by thisiscoolio 5 izinyanga ezidlule

Last reply by Greymagic27 5 izinyanga ezidlule

turn off Firefox Fullpage Translation

hello I cannot turn off Firefox Fullpage Translation, which is really annoying. When I browse I get asked for every new page in which language I want to translate and I… (funda kabanzi)

hello I cannot turn off Firefox Fullpage Translation, which is really annoying. When I browse I get asked for every new page in which language I want to translate and I don't want to. The translations are mostly bad and I know in which languages I browse and research. I haven't been able to find how to turn it completely off in the settings. Can anyone help? It'd be great, thanks.

Asked by aline.bo 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Pop up on YouTube..."Ad blockers not allowed on YouTube"

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much! … (funda kabanzi)

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

Asked by evanddessasauiii 2 izinyanga ezidlule

Last reply by zeroknight 1 inyanga edlule

Constant Tab Crashes

Hey all, I have a few customers that use Firefox and the last month everyone has experienced an issue with tabs constantly crashing. Everyone is on the latest version an… (funda kabanzi)

Hey all,

I have a few customers that use Firefox and the last month everyone has experienced an issue with tabs constantly crashing. Everyone is on the latest version and there really doesn't seem to be much rhyme or reason.

I've tried: -Doing a clean install -FireFox refresh -Disabling Extensions (we only use uBlock Origin) -New Profiles

Not sure if this is normal but there's nothing in 'about:crashes' after it happens (i assumed because it's just tabs and not the browser itself).

These are all Windows 10 machines.

Any help would be greatly appreciated!

Asked by jdp68 4 izinyanga ezidlule

Last reply by suram080 4 izinyanga ezidlule

Video autoplay blocking issue

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results. media.autoplay.default = 5 … (funda kabanzi)

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true '

Videos still start playing in some websites. I've noticed that when reloading the page, then autoplay blocking works.

Example: https://www.iltalehti.fi/formulat/a/35242327-7699-45a2-a1b5-75ff330a9d13 When i go to page first time, it shows on the left of address bar, that autoplay function is not even enabled (no autoplay block icon). When i reload/refresh the page, then it shows that autoplay is disabled and autoplay block is working properly (icon appears).

So it's only issue when visiting the page first time, if page is refreshed, no issues.

Asked by P X R I 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Sync Issue

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer.… (funda kabanzi)

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Asked by Alyssa Edwards 2 emasontweni adlule

Last reply by jonzn4SUSE 2 emasontweni adlule

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (funda kabanzi)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Asked by adrianpadina 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

How to NOT use the new translate functionality?

Per version 118 we now have the possibility to have webpages to be automatically translated from its original language to another one. As end user I get prompted for ever… (funda kabanzi)

Per version 118 we now have the possibility to have webpages to be automatically translated from its original language to another one. As end user I get prompted for every page I visit whether I would like that to be translated. This is quite the flow-stopper. I have no need nor interest for this amazing functionality. However, I can't find anywhere an explanation on how to disable that functionality. I would appreciate it if I was not prompted for this translation possibillty. My question: how to disable this translation functionality alltogether? (I.e. How to stop Firefox asking me about it?)

Asked by Diederik van der Staay 2 izinyanga ezidlule

Last reply by Terry 2 izinyanga ezidlule

Remove Blue Line Above Tabs v117.0 MAC

i want to remove this blue line on top of the current tab with css im on v117.0, and using a mac i removed it with help with css years ago, but whatever it was no long… (funda kabanzi)

i want to remove this blue line on top of the current tab with css

im on v117.0, and using a mac

i removed it with help with css years ago, but whatever it was no longer works. and ive been patiently waiting noone on any other site can help

or it maybe possibly some animation that could be removed in about:config

Asked by tunescool 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule