Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understand… (funda kabanzi)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 1 unyaka odlule

Last reply by T3cH 1 unyaka odlule

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NYTIMES website not working properly anymore in FireFox

28Dec2024 I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge. Symp… (funda kabanzi)

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

Asked by mitchb9 1 unyaka odlule

Answered by mitchb9 1 unyaka odlule

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"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (funda kabanzi)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 1 unyaka odlule

Last reply by KT 1 unyaka odlule

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Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howev… (funda kabanzi)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 1 unyaka odlule

Last reply by TechHorse 1 unyaka odlule

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large areas of wall street journal website front page are blank

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without… (funda kabanzi)

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without effect, tried turning off all adblockers, shut mac down to reboot, nothing seems to have an effect. This is a recent glitch of only several days, prior performance was great. Thanks!

Asked by tamburlaine63 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (funda kabanzi)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk 1 unyaka odlule

Last reply by betterjoy 1 unyaka odlule

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Master password reset required every restart

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the… (funda kabanzi)

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Asked by shane35 1 unyaka odlule

Answered by richardedward4783 1 unyaka odlule

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When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting.

When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting. … (funda kabanzi)

When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting.

Asked by Charlie 1 unyaka odlule

Last reply by Charlie 1 unyaka odlule

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There should be a way to disable - or limit the effect of - certain irrevocable shortcut key actions within Firefox.

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or ma… (funda kabanzi)

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

  1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
  2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
  3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

Asked by jharris1993 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (funda kabanzi)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Sidebar removal

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in th… (funda kabanzi)

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

Asked by waciwica 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Firefox tabs keep closing.

Whenever I try to use Firefox, tab keeps crashing and there is a crash report. It keeps happening to the point where I cannot work. Below are some of dozens of crashes I'… (funda kabanzi)

Asked by T J 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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several sites not redirecting from checkout to payment site

Hello When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the up… (funda kabanzi)

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Asked by hoh3 1 unyaka odlule

Last reply by hoh3 1 unyaka odlule

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I cannot get into my accounts because I cannot receive a text with a code. My phone is held captive.

Please help me sign in to my hotmail (live) outlook account.

I have an appointment and need to access the patient portal.

Thank you!

Asked by Stephanie Tuttle 1 unyaka odlule

Answered by Stephanie Tuttle 1 unyaka odlule

Identical tabs across devices

I'm trying to find a solution for having all tabs open across devices. Currently, my desktop has about 50 open tabs that I access regularly. Today, I installed Firefox … (funda kabanzi)

I'm trying to find a solution for having all tabs open across devices. Currently, my desktop has about 50 open tabs that I access regularly. Today, I installed Firefox on my laptop, signed in and initiated syncing. All bookmarks came over, everything looks great, except that none of my open tabs from the desktop browser show on my laptop.

I would like to have identical tabs open across devices. Is there a way to configure this where a new computer being logged in automatically receives all open tabs from the initial device and then tabs automatically sync based on whatever is opened/closed on either device after the initial tabs are identically synced?

Asked by ben84 3 emasontweni adlule

Last reply by wirkutskijkarl 3 emasontweni adlule

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Incorrect display of column

Hello I have an application that shows forms where the input fields are inserted on table columns. When the column contains two fields sometimes the second field is showe… (funda kabanzi)

Hello I have an application that shows forms where the input fields are inserted on table columns. When the column contains two fields sometimes the second field is showed not in the same line.

It must be said that the second field is added after the creation of the form.

Whit Chrome and Edge the form is showed correctly. At thislink the behavior can be seen. Thanks

Asked by rossati 1 unyaka odlule

Last reply by rossati 1 unyaka odlule

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Firefox 133 F11 + video full screen bug

Hi, I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, t… (funda kabanzi)

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks

Asked by lyamine 1 unyaka odlule

Last reply by lyamine 1 unyaka odlule

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Firefox will not play any audio

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio … (funda kabanzi)

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Asked by mikkelisaac42 1 unyaka odlule

Last reply by mikkelisaac42 1 unyaka odlule