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why is Firefox getting a request to close Firefox to open a link from Facebook and from Thunderbird and Betterbird

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbir… (funda kabanzi)

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbird. It's OK to open a new tab but not restart Firefox.

Asked by Simson FireFox 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Many bugs and crashes with Firefox

Many bugs and crashes with Firefox 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits alread… (funda kabanzi)

Many bugs and crashes with Firefox

  1. 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits already inside the earlier versions of Firefox and Thunderbird.
  • A No new version is shown.
  • B Firefox (or Thunderbird) tries to download / install this update, bug become someway corrupted and also stuck in this process.
  • C Firefox (or Thunderbird) says to apply the update you must restart the program. After Firefox (or Thunderbird) was restarted, the program keeps trying installing or downloading this same or another update. I see a spinning circle only, no progress bar. Waiting, trying again later or another restart from Firefox (or Thunderbird) does nothing.

Only way to update Firefox is via https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Which always shows the wrong language. Only way to update Thunderbird is via https://www.thunderbird.net/en-US/thunderbird/all/#product-desktop-release Here, I can click on letter from my language and download the setup package. After this update installation was done, the Help --> About (program name) window show the program is last version. But not seems not always the last version, like version x.x.01 to x.x.02, then tries to install this newer small version and gets stuck in the same loop or corruption.

  • D You must use the setup package, because the installer doesn't work, likes to abort the installation and shows error messages about something gone wrong. Installer package is incomplete or damaged, not for current version and Windows.
  • E For last newer versions, they seems not working anymore directly. The program can be restarted once or few times before it seems working. Until other bugs appear.
  • F Always adding a new and faulty shortcut, but I have already a working shortcut on my Desktop. Icon hasn't logo from Firefox or Thunderbird, but the setup icon.
  • G Sometimes you cannot start Firefox or Thunderbird, due the update did something wrong.

Missing file(s) and/or some strange error message after I clicked on the shortcut from the program. Another run from this "update" setup is needed. Remove a or all "Firefox.exe" from the Taskmanager list.

  • H Bug that stops add-ones working. This can be happen due the general function / thing for add-ones inside Firefox crashes, become bugged or corrupted. 1 add-one or more add-ones take the others and stop working, become bugged or corrupted. Add-ones will forget things, their work / functions or do it halfway. Has something to do with the installation and/or data from add-ones. They seems to not having support or do anything about their problems.
  1. 2 Random many crashes without any useful (error) messages, can be with closing the program itself.

Already from earlier versions of Firefox. And also Thunderbird too. This bug seems to sit deep inside the programs. I should be to use Firefox, Thunderbird, Notepad together, with having a some folders open. Switching between them can be annoying slow. Takes longer time be before responding. I'm seeing empty white or black windows. Only last selected section is visible, has the text and smaller pictures. I can have Firefox and Thunderbird left open for hours and later finding one or both programs are closed by itself. No reason, no permission given to do that. Add a new tab or click on a current site, there is no (fast) respond. Same for buttons, filters and filling in forms on a site. One program can pull the other program in closing to when the one is crashing. Also Windows will show several error messages about programs are using to much memory and must be closed. If this has programs listed, then Firefox seems to appear most here of the programs I'm using.

Updating doesn't fix anything Using the safe mode and new profiles are no long time solutions, every time anything is gone or nog working better.

It seems you must have 2 profiles running at same time when you want read something and not switching back between every minute or so. If 1 is near crashing, you have still the other one running.

  1. 3 Why I'm seeing 20x to 72x a Firefox.exe in my Taskmanager? They takes a lot of memory, showing different sizes. I started Firefox once. This is not needed.
  1. 4 Some sites seems to not work in Firefox or takes longer time.

Same for responding on clicking, using filters, buttons and sending forms. Clicking on those (annoying) accept (popup) windows. Unable to login or confirm an (security) action like this with a word or number given via e-mail. Might be something for the site. When you need to use Private Browsing for this.

  1. 5 Icons from installed add-ones don't appear in main bar, at right side. How to use them? Before they did.
  1. 6 Site using third party host sites are slow and mostly don't work. Connection errors.

"Seems fine here, but something with you". Refresh page doesn't fix it. Wait and try again later, how long? Firefox should block these sites.

  1. 7 After updating to Firefox version 115.0.2 and continue my last session, there are appear several new bugs.
  • A I cannot longer visit sites. Even earlier visited sites don't load. Firefox keeps stuck in loading or receiving site info data. Sites don't appear, just an empty (white) page. Also about:support doesn't work. Strangely, I can visit Google.com but not open any site from there. I tried Private Browsing, so no add-one can do something with this.

I had Firefox running for some hours, these sites are still stuck in "loading" or something else.

  • B Right click to open a site or page in a new tab doesn't longer work. Right click menu appears, but action will not be done. Which can be strange at top, missing or changed items.
  • C Same to copy line of text or picture, action isn't longer "remembered".

Now, I created again a new profile and again this doesn't fix them. Even more bugs and stranger. Again lost everything, settings, sites, installing dictionaries and add-ones. Stupid.

  • C1 I can visit websites, but with some strange things, not always working fine.

That makes it to post my problems here.

  • C2 Cannot longer type keywords in the addressbar and after pressing Enter, you should visit Google with search results. Firefox thinks the given keyword is a not existing website.

In Settings (via about:preferences#search), there are no search engines (Google, Wikipedia, ect) in the list, who should be there by default. Also there's no default search engine selected, the list therefor is small and empty.

  • C3 Yet visited near 10 sites, who I cannot visit any of the sites with my other long time using profile. Then Firefox crashed by random, white empty window. Windows adds not responding at end of the program's title bar. I could restart Firefox after that, get the "continue after a crash" tab and revisit any of these sites in their opened tabs.
  • C4 A site keeps saying cookies are disabled / denied, while minimal are accepted when some of that stupid (popup) windows did show. This means: Some stupid messages don't disappear after clicking "OK", the "X" or close buttons / links. Site might not work fine or on some parts. Something can follow you browsing through the site. Not able to visit that site or part.
  • C5 A site keeps saying there is an ad-blocker installed, but there is no add-one like that installed. This means: Stupid messages like these keep appearing; site cannot work fine; you cannot visit the site due some invisible wall or blocking thing. Some can follow you browsing through the site. This is very annoying.
  • C6 With one profile I cannot longer open sites who worked before. Keeps loading, shows URL in addressbar and on the tab.

And the about: .... pages. While with a new profile I can visit those sites, but right click menu is bugged.

  • Cannot open site or page in new tab. Only on Google based sites are working for unknown reasons, but not YouTube.
  • Missing items or I can see more gray things and lines.
  • Cannot copy selected text. Stil having old or wrong text.
  • Cannot Search with Google, this option is missing.
  • Cannot see the source code from the page, due action is not happen.
  • On sites that are working you can only read that current content. Can open links in new tabs, but their pages are empty / white, keep loading forever.
  • A few sites don't load and still giving a empty page. Loading takes longer then needed. For same site.
  • Use Google by typing the keyword in the addressbar doesn't visit Google site, but Firefox thinks the site doesn't exist, is wrong typed. You must go to Google.com and typing the keyword in the textbox here.
  • If a site worked first, then later it cannot working longer, keeps stuck in loading and showing a empty white page / tab.
  • Login for some sites is not longer possible, email send with security word or number doesn't appear. I can send myself a test e-mail to this e-mail address. Waited the time enough and made a new attempt, still the same.

Windows PC. Firefox version 117.0 x64. Via Help --> About Firefox, because about:support doesn't show the version and build.

Asked by Rapha-L Pherdiux 6 ezinsukwini ezidlule

Last reply by Rapha-L Pherdiux 1 usuku oludlule

Can't login to my GM account using Firefox

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I… (funda kabanzi)

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I can login to the first step but after I enter the sent password in the second step nothing happens. I have tried basic some trouble shooting like Firefox trouble mode, clearing cache and adding web site to exceptions in settings. GM Help Line told me to use a different browser!!!

Asked by 53gmcgarry 3 emasontweni adlule

Last reply by zeroknight 1 usuku oludlule

Access to websites

I cannot access my bank on my computer. I have access to everything else. When I input my credentials all it does is continuously load. What seems to be the issue? I can … (funda kabanzi)

I cannot access my bank on my computer. I have access to everything else. When I input my credentials all it does is continuously load. What seems to be the issue? I can access my banking through a different browser but not Firefox.

Asked by bjcaples 2 ezinsukwini ezidlule

Last reply by cor-el 1 usuku oludlule

  • Kusonjululiwe

Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (funda kabanzi)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 4 ezinsukwini ezidlule

Answered by msturdy77 2 ezinsukwini ezidlule

  • Kusonjululiwe

Missing text on top menu

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleare… (funda kabanzi)

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleared cookies & cache, turned off extensions, no luck. See attached image. What could the problem be ?

Asked by tim.skene1 4 ezinsukwini ezidlule

Answered by zeroknight 3 ezinsukwini ezidlule

Saved Bookmarks keep disappearing from view in the Toolbar Bookmark Sidebar

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know th… (funda kabanzi)

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.

Asked by Felis-2 4 ezinsukwini ezidlule

Last reply by Felis-2 2 ezinsukwini ezidlule

Cursor Jumps up when using google docs

Whenever I use google docs, and try to select text, move between headings, format text, or type, my cursor will jump up significantly, either a few lines, or several head… (funda kabanzi)

Whenever I use google docs, and try to select text, move between headings, format text, or type, my cursor will jump up significantly, either a few lines, or several headings depending on the action being performed. tested in other browsers, only occurs in firefox, and even booting it up in troubleshooting mode does not resolve the issue.

this is the only site where this occurs, so I thought it was an extension, but troubleshooting mode seems to indicate that it's not. Attempting to clear caches and reload the site doesn't work either. Currently using a wireless keyboard and mouse, not on a laptop with a touchpad, so it doesn't seem to be an input issue Like touching a pad indiscriminately. Advice?

Asked by Shackels994 2 ezinsukwini ezidlule

Firefox stopped loading websites and gives a Secure Connection Failed error code.

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during… (funda kabanzi)

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

Asked by K9 Ready 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Padlock icon with red slash

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have… (funda kabanzi)

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Asked by Damian Kulash 3 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

lubuntu refresh rate issue

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it… (funda kabanzi)

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

Asked by Tom Gallagher 3 ezinsukwini ezidlule

Last reply by zeroknight 3 ezinsukwini ezidlule

Firefox hangs and after i close it, still thinks it's still running...

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to clo… (funda kabanzi)

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to close FF before it will open it again. AFAICS It happens randomly.

It may be relevant that when using CCleaner, it often (randomly) hangs when cleaning FF internet cache and says FF needs to be closed when it is already closed and does not appear in task manager. If i ask CCleaner to close FF, the application hangs.

Less likely perhaps to be relevant: i got a rogue change of Favicon on one site. I eventually deleted the relevant file hoping the Favicons would repopulate. Most have, but many haven't including hotmail and protonmail sites.

There seem to be many causes/solutions to FF hanging but i thought these specific circumstances might make it easier to suggest what the problem is exactly and how to fix it.

Thanks.

Asked by autolycus1 6 ezinsukwini ezidlule

Last reply by autolycus1 3 ezinsukwini ezidlule

Google Drive Detail and Activity pane not loading

The right pane on google drive is not loading on firefox. It says "Couldn't load, Try again". Dev tools show the error "NS_ERROR_INTERCEPTION_FAILED". If i clean the da… (funda kabanzi)

The right pane on google drive is not loading on firefox. It says "Couldn't load, Try again". Dev tools show the error "NS_ERROR_INTERCEPTION_FAILED".

If i clean the data and cookies for the website it starts working but not for long. Last time i did it i lasted like 5 minutes. Turning off all the extensions doesn't help.

I'm logged in on several google accounts, don't know if that matters.

Asked by Mike 1 isonto elidlule

Last reply by Mike 3 ezinsukwini ezidlule

can not open Firefox after trying to download a new version

I was asked to close Firefox to download a new version. After that I can't get Firefox to open at all. Every time I try I get a window stating that it can't open and ask … (funda kabanzi)

I was asked to close Firefox to download a new version. After that I can't get Firefox to open at all. Every time I try I get a window stating that it can't open and ask me to report to you. Best regards Gunnar Herrlin

Asked by gunnar30 2 emasontweni adlule

Last reply by dawnmcqs.con 1 isonto elidlule

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (funda kabanzi)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

Primary PW not working

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. … (funda kabanzi)

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. When I click the upper right under my email it says account discontinued????????

I have tried to reinstall a number of times and I'm exhausted. I'm not good at this (aging Boomer Grandma) Sometimes security goes way too far. Tired. Can you fix this?

Asked by elisabery48 4 ezinsukwini ezidlule

Last reply by Dropa 3 ezinsukwini ezidlule

  • Kusonjululiwe

sign up sync error 500 on ubuntu

Hello everyones, My firefox on my ubuntu give me to "bug" : first "The bookmarks and history system will not be functionnal..." second, when i try to sync sign up… (funda kabanzi)

Hello everyones,

My firefox on my ubuntu give me to "bug" :

first "The bookmarks and history system will not be functionnal..." second, when i try to sync sign up : "error 500"

What i have try, "rm -rf .mozilla .cache/mozilla" i have download latest version and execute "firefox-bin" i have try to chmod 777 all this folders and under folders...

i'm working on it from three hours and have read many solution on firefox support or others website, no one works...

So can you help me ?

Asked by haller.sebastien 1 isonto elidlule

Answered by haller.sebastien 4 ezinsukwini ezidlule