I-Firefox Community Forum

I opened my computer after dinner and Firefox was gone and I have to start all over again! It wants a Mozilla account & sign in which I don't have. All my bookmarks are gone!!! It's all lost!!

            Elaine Fink

Honestly, I don't know that "topic" best describes my situation. I am not a "techy" and should not be required to be a "techy" to be able to use Firefox and have it not create terrible problems for me.

Where did my favorites and extensions and homepage go? I clicked "refresh" since you, Firefox, RECOMMENDED THAT I CLICK "REFRESH," and

EVERYTHING IS GONE.

Where is EVERYTHING? I cannot get it back and do not have anything saved. I trusted you. There is no Firefox folder saved to my desktop. There is NOTHING. I have simply lost about 50 FAVORITES PAGES that I NEEDED.

This is disgusting and a betrayal. Firefox? Never again.

I powered up my MacBook the other day, and Firefox updated. Then, suddenly, all my bookmarks and history were gone. I have tried the "about:Profiles" and nothing is there. I have read here that many with OS have encountered the same issue.

What is the fix?

SUBJECT: Profile missing after update to 146.0.1 

After the last Firefox update (146.0.1), I can no longer access my profile that included bookmarks, history and passwords.  

After the update was done on 12/19/25, I was given the option to choose between my original profile and a newly created one. The next day when I opened Firefox, there was only one profile shown and my original profile was gone. I have read numerous fixes for this problem but nothing seems to work.

I have done the following to try to locate my missing profile to no avail. 1. I went to the Profile Manager but the only profile listed was the newly created one. 2. I didn't do a refresh so there was no "Old Firefox Data" folder to copy the data from. 3. Used about:Profiles, Again only the newly created profile was listed 4. I used ~Library/Application Support/Firefox/Profiles. Still no luck. 

Could my profile have been moved to another place or could it be hidden? Any help would be greatly appreciated!

My bookmarks suddenly disappeared. I tried to use the troubleshooting guide for "My Bookmarks have Disappeared" bold textbut when I click on <Manage Bookmarks> step nothing happens. Also, when I click on the star to make a bookmark, nothing happens.

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

My entire Firefox account has disappeared, bookmarks, passwords, email, history, everything. I shut down my Mac Airbook when I left town Tuesday, powered up when I got home today and when i clicked on my Firefox icon at the bottom of the page, a new, unrecognizable Firefox page appeared asking for a signon rather than my default page, my email. Can you help me recover everything? Lloyd