Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

can we reduce disk usage?

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual del… (funda kabanzi)

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual deletion of ancient stuff?

Asked by rayandrews 3 emasontweni adlule

Last reply by salphakio 3 emasontweni adlule

Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (funda kabanzi)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer 6 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

Firefox Crashing

Greetings, My Firefox keeps crashing randomly even though it's a new PC with very capable good hardware. My old laptop used to run 100s of tabs without any issues. Howe… (funda kabanzi)

Asked by Jessica-123 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Tab to Amazon search broken

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see imag… (funda kabanzi)

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Asked by LongDuck 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Firefox 121.0.1 (64-bit) invalid file format error on youtube upload

Hello Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that … (funda kabanzi)

Hello

Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that videos what was already successfully uploaded some times ago. I using Microsoft Edge now to upload on youtube and it is fine with all my videos. Hope you can fix soon.

Asked by SNov 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (funda kabanzi)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Asked by Daren Scot Wilson 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (funda kabanzi)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 5 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Firefox needs over 100 GB of memory and always crashes

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have a… (funda kabanzi)

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Asked by hello247 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (funda kabanzi)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Websites don't work with FireFox but do with other browsers

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem … (funda kabanzi)

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Asked by rkclaw 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (funda kabanzi)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

Asked by ondrej123 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Getting to costco.ca blocked during past few days - disabling tracking does nothing!

Getting to www.costco.ca impossible during past few days - disabling tracking does nothing! Tried relaxing most security and tracking settings, still no results. MS Edge … (funda kabanzi)

Getting to www.costco.ca impossible during past few days - disabling tracking does nothing! Tried relaxing most security and tracking settings, still no results. MS Edge works just fine, like Firefox used to until now. Guess it's time to switch if no other option.

Asked by Gabriel C 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (funda kabanzi)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

firefox won't open unless i am running as administrator

For some reason Firefox stop working about a week ago and i can get to work again. I can only open it as administrator but when it opens I cant do anything. I have tried … (funda kabanzi)

For some reason Firefox stop working about a week ago and i can get to work again. I can only open it as administrator but when it opens I cant do anything. I have tried all the fixes in the forum and nothing plus reinstalling it several times. I looked into the console and a whole bunch of errors showed up. can anybody help me?

Asked by Phil Stahlbaum 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Tab Crashing When Loading YouTube - Mac Desktop (Using Firefox 121.0)

Hello! Like many before me, the tabs crash every time I got to YouTube. The only message I get is "Gah. Your tab just crashed. We can help! Choose Restore This Tab to … (funda kabanzi)

Hello! Like many before me, the tabs crash every time I got to YouTube. The only message I get is

"Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." This option does NOTHING to solve the issue.

Not sure why, but I've never had this issue before until about a week ago. I don't want to use another browser. I prefer Firefox.

I am currently using Firefox 121.0.

Any information/assistance would be greatly appreciated.

Thank you!

Asked by sondrasaintlewis 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Firefox 11+ memory leak

3 tabs open, left firefox idle on pc and walked away for an hour. Came back, system barely responsive, managed to grab a screenshot. This happens every single day. If I l… (funda kabanzi)

3 tabs open, left firefox idle on pc and walked away for an hour. Came back, system barely responsive, managed to grab a screenshot. This happens every single day. If I leave firefox idle, or in background for any amount of time, it eats up all the ram and the system grinds to a halt and crashes. Can't get logs, or use profiler. This happens every single day, multiple times per day and only when firefox is in background or pc is idle. I don't use more than 3-4 tabs, this happens on random websites, sometimes even when no websites are open. I can literally open firefox with no tabs and let it sit idle and same thing happens.

Asked by danik9753 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Any chance of simple auto debug for plug ins?

How about logging entry and exit points for each plug in that runs? Then it should be pretty easy to identify which plugin is crashing. Sure, it won't work all the time, … (funda kabanzi)

How about logging entry and exit points for each plug in that runs? Then it should be pretty easy to identify which plugin is crashing. Sure, it won't work all the time, but it'll work much of the time.

This would be SO much easier than taking ages to manually debug by safe mode, trouble shooting, disabling each plugin one at a time. That's no fun, even for IT pros. Think what it's like for regular users!

What am I missing here? This sounds like a very simple fix, which would offer HUGE wins for little work.

How does that sound?

   Ed

Asked by Ed Love 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Firefox blocks all websites on school WiFi

Hey, I'm trying to use Firefox on a school internet connection and I'm getting the "Did Not Connect: Potential Security Issue" error on every site, including www.google.c… (funda kabanzi)

Hey, I'm trying to use Firefox on a school internet connection and I'm getting the "Did Not Connect: Potential Security Issue" error on every site, including www.google.com. It connects on other WiFi connections and through chromium browsers (Ex. Brave). I've tried the following: - Set Proxy settings to "No Proxy" - Set "Enhanced Tracking Protection" to Standard - Disabled IPv6 in about:config - Set security.enterprise_roots.enabled to False - Logged into my Google account over a different connection - Allowed Windows single sign-on for Microsoft, work, and school accounts - Tried refreshing Firefox - Restarted my computer

The error is still occurring. Is there a way I can allow Firefox to connect normally over School WiFi?

==================================================================

ERROR CERTIFICATE HERE:

https://www.google.com/search?client=firefox-b-d&q=example

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDjzCCAnegAwIBAgIHejiLAIJN+TANBgkqhkiG9w0BAQsFADCB1zELMAkGA1UE BhMCQVUxDDAKBgNVBAgTA0FDVDERMA8GA1UEBxMIQ2FuYmVycmExIzAhBgNVBAoT GkNvbnRlbnRLZWVwZXIgVGVjaG5vbG9naWVzMRowGAYDVQQLExFDb250ZW50S2Vl cGVyIFdlYjEyMDAGA1UEAxMpQ29udGVudEtlZXBlciBBcHBsaWFuY2UgQ0EgKDYx ODY2Nzg0OTg2NykxMjAwBgNVHRETKUNvbnRlbnRLZWVwZXIgQXBwbGlhbmNlIENB ICg2MTg2Njc4NDk4NjcpMB4XDTI0MDIxMTE3MDM1NVoXDTI0MDIyMDE3MDM1NVow GTEXMBUGA1UEAxMOd3d3Lmdvb2dsZS5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IB DwAwggEKAoIBAQCjrIjcc0kACwgtHnQao9UZ9MwFsdICJiWanGPsO4zzqUlliN+M L5ZF6UZ7TnpKTMdBBmohgXfCMFnsLBilFIgV/DA89Jk/thFIXj/RXaIihKn7q0mH 3OkxUNrsZ0SmGAaJBH9jmXC3+WTFP/HZQ/GMErs7nFTCHfE4sRhvdnZ+//c/Pywa PpkBI1JQJhmeWy5UB1PdcnFfcd4CdlMZvd2LM7IQYuvZQpAyDFSsict2dRf2FnOG f9uzAQQJd0s5sU9lOsD6P/LxWKU/RqwOPYx9/Lk/g2cX7+SYlbBmS4+CerO0a+Kg XBc8WgPRv3DMTSKLK2v3w/LNS0nJ7gKMau+3AgMBAAGjHTAbMBkGA1UdEQQSMBCC Dnd3dy5nb29nbGUuY29tMA0GCSqGSIb3DQEBCwUAA4IBAQBotm1oL7S/xmbCAcKZ qufi2SoBKd6xNndp4MLPLgV+Dq30NtF69nkmrHvGYl9sXE1bYsnGaHmiAJBf/HEx oNfEY/ziFqn59Ryd7Fwa03fPMhuRQJdfVgTgGdmxE6Z8b4s5eDZFoYoNQ0DFGq6c 4v1srnjfkGIokik+uwi5C46Dg0rHn/BPWkFhZ7bSQKV69vSJ1pofZol6ubMoWkaK LyNxQliqKQnUjdDNP/c4EIB/lsMaKlWfN26vzcLANwchtoZ/0m7H6qcNghe5BP2l 0Q70+nA4/746/2AXAfP5IkIRAHDvmDS6JYChuXZ9ybDziXgj/9740IsUQ4kTp2Z6 p0co


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIFoTCCBImgAwIBAgIJAMzCdRH6uA8rMA0GCSqGSIb3DQEBCwUAMIHXMQswCQYD VQQGEwJBVTEMMAoGA1UECBMDQUNUMREwDwYDVQQHEwhDYW5iZXJyYTEjMCEGA1UE ChMaQ29udGVudEtlZXBlciBUZWNobm9sb2dpZXMxGjAYBgNVBAsTEUNvbnRlbnRL ZWVwZXIgV2ViMTIwMAYDVQQDEylDb250ZW50S2VlcGVyIEFwcGxpYW5jZSBDQSAo NjE4NjY3ODQ5ODY3KTEyMDAGA1UdERMpQ29udGVudEtlZXBlciBBcHBsaWFuY2Ug Q0EgKDYxODY2Nzg0OTg2NykwHhcNMTkwNzAxMDI1MzAzWhcNMjkwNjI4MDI1MzAz WjCB1zELMAkGA1UEBhMCQVUxDDAKBgNVBAgTA0FDVDERMA8GA1UEBxMIQ2FuYmVy cmExIzAhBgNVBAoTGkNvbnRlbnRLZWVwZXIgVGVjaG5vbG9naWVzMRowGAYDVQQL ExFDb250ZW50S2VlcGVyIFdlYjEyMDAGA1UEAxMpQ29udGVudEtlZXBlciBBcHBs aWFuY2UgQ0EgKDYxODY2Nzg0OTg2NykxMjAwBgNVHRETKUNvbnRlbnRLZWVwZXIg QXBwbGlhbmNlIENBICg2MTg2Njc4NDk4NjcpMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEArVs5X3wZbZAhKy/jHSoB1vHCdoK9JU6TLTOzMnuVneK3DRu1 doTTqIpdKTMUXjEkcihZoEqCQTpCAsUXLWpBELXJXgqYBhpHmjp3Wgis0brGgc28 WtMl17sYj5eAgMtcU1k+NWPiKKoSgH37/9UnXz+APZmx4d/eLpZAE6nFJCZgq0kB cRp6WTuLAsDqcXCV8g+3RPCqxLLa4AvdOcvZHux80em0nTNeoBcNiON8kWmZQcUl HD/2puJesD49Z6le9fakyR7vFkUhJ/mSbZ3fB4qfJcGw6Qq8I0IvD5dVqpqLVVlV kTBNxCdoGtH36aUzNjjCJS2o2piTrx0wqWnsCQIDAQABo4IBbDCCAWgwHQYDVR0O BBYEFMm17+/zw9LeACXRuD4EZ0ftMAPpMBIGA1UdEwEB/wQIMAYBAf8CAQAwDgYD VR0PAQH/BAQDAgEGMBEGCWCGSAGG+EIBAQQEAwICBDCCAQ4GA1UdIwSCAQUwggEB gBTJte/v88PS3gAl0bg+BGdH7TAD6aGB3aSB2jCB1zELMAkGA1UEBhMCQVUxDDAK BgNVBAgTA0FDVDERMA8GA1UEBxMIQ2FuYmVycmExIzAhBgNVBAoTGkNvbnRlbnRL ZWVwZXIgVGVjaG5vbG9naWVzMRowGAYDVQQLExFDb250ZW50S2VlcGVyIFdlYjEy MDAGA1UEAxMpQ29udGVudEtlZXBlciBBcHBsaWFuY2UgQ0EgKDYxODY2Nzg0OTg2 NykxMjAwBgNVHRETKUNvbnRlbnRLZWVwZXIgQXBwbGlhbmNlIENBICg2MTg2Njc4 NDk4NjcpggkAzMJ1Efq4DyswDQYJKoZIhvcNAQELBQADggEBAEWKXvkihQGpdDD9 q2eWUhFoS9M1wdlRIgXUcl3823xIVAcBLoBtTNB48PvHqfbwzwSbFjCKyZehs9A3 tWcVZStqHFOePyS6boffVAUgf20ms3ICZ8iD91nKNo6E7WxiOOl3JTgtyOA4lRTC peRj3rr1Y+1e3HWdKQACTr26nXsOfd2hRjiSI29BCCRDrFUmtPVFrK7c6tmhx4MN ZPpkWQ25wFLpj5TvRB0zf3TZvzzKr5lh6yuRoen8Jx8kvKPbpRpuUuQj+3HbV1bo tWkGFmd4Ug8YqUfUX5R+JMwGVzk7z6J/kxUGd8YNEmGlIR+gZWoKX/5x7SAlcpxI ts2dPqI=


END CERTIFICATE-----

Asked by Keenan Axolotl 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (funda kabanzi)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson 5 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (funda kabanzi)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Asked by WILLIAM RAMIREZ 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule