I-Firefox Community Forum

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I was silenced and threatened with a ban by a 'Community Leader' for defending Firefox's Gecko engine.

They accused me of 'advertising' and 'spamming' simply because I shared how many people I’ve converted to Firefox to show the impact of digital freedom. I am reporting this because it’s discouraging to see major Linux communities treat Firefox supporters as spammers. I hope Mozilla looks into how their advocates are being treated in other OS ecosystems."

Microsoft is ending support of Windows 10 in Oct 2025. No more updates, security patches, etc. Do I need to buy a new laptop since mine will not take windows 11? My laptop is 14 years old. Or by using Mozilla Firefox, I will still have a secure connection for my banking.