Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I can't received the notification if I reset something I don't receive the code

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notific… (funda kabanzi)

I want to be receiving notification like when I reset my password I don't receive the code of resetting a password you know okay a lot like signing in receiving a notification

Asked by Sophia Naula 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

  • Ikhiyiwe

People are trying to get into my account every time I change my password I get a notification saying that's going to someplace else in another town what do I do

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit num… (funda kabanzi)

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit number it's going to the same account but it's also going to another account in another town how do I stop this

Asked by Stacey jo Mullis 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

  • Okugcinwe kunqolobane

Unauthorized sign in

I received an email saying that someone had signed into my account. I want to secure my account and don't know how? I'm also not sure the email is real and isn't a scam a… (funda kabanzi)

I received an email saying that someone had signed into my account. I want to secure my account and don't know how? I'm also not sure the email is real and isn't a scam and don't want to click on any email links...

Asked by Janice Bjorkland 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

  • Ikhiyiwe

Can't get verification codes emails from Firefox

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verificatio… (funda kabanzi)

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?

Asked by Marilyn 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

my verification codes to my phone are coming through too slow

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the dela… (funda kabanzi)

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?

Asked by Jamie Daniels 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

  • Okugcinwe kunqolobane

how to disable two factor identification

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please> … (funda kabanzi)

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please>

Asked by pollytonk 11 izinyanga ezidlule

Last reply by markwarner22 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

No confirmation email recevied to sync with another computer.

Hello, I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi. I've followed belo… (funda kabanzi)

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:


   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

Asked by Jimmy C 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Signing in

How do i stop having to type in 6 letters when signing in now. This is new and I'd like to stop it for EVERY time I open Firefox. Once a week would be fine! Thanks … (funda kabanzi)

How do i stop having to type in 6 letters when signing in now. This is new and I'd like to stop it for EVERY time I open Firefox. Once a week would be fine! Thanks

Asked by saraohara 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule

Security Key that appears to be a flash drive

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request ca… (funda kabanzi)

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

Asked by hal.giles 1 inyanga edlule

Last reply by Denys 1 inyanga edlule